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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 618 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the amazing picture quality and the ease of setup for the 43” Class U8000F Series Crystal UHD 4K Smart Tizen TV (2025). Many are pleased with the size and find the TV to be lightweight with a slim design, also noting its good gaming performance. However, some customers have pointed out issues with the remote control design and the connectivity options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 618 reviews
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    Great TV for the price !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crystal clear sound and picture quality for the price. You spend a little more and you get a lot more. This is LEAGUES better than a $150 Roku TV. Im very glad I decided to buy this. Im also glad the legs are built more centered as this fits on my dresser whereas some others do not.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has an amazing picture quality. The sound system of this TV is excellent.i love how clear and bright the display is This TV has really advanced features. The design of this TV is very stylish and modern. “It feels like watching in a cinema hall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great Tv , great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Crystal UHD Tv is great. Right out of the box, easy set up, crystal ,beautiful color and HD picture, and great sound. A great feature I love is the Samsung plus, great free channels. Had it for about a month and no problems. Great purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great TV for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Has a great picture. The only trouble was sticking apps to my home page. Instructions for this operation are difficult to find in the meager documentation provided.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Terrific color/clarity!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a rental unit bedroom - it was so lightweight, easy to wall mount, and such a clear picture. Had to adjust the sound slightly but otherwise very pleased with the price for such a great tv. Setup was very easy - especially for signing into subscriptions, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    worked great and then picture started screwing up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this about a week or two. Got er all setup and was looking great, was excited as this replaced an older samsung tv that had started developing problems. Woke up this AM and watching the news while getting ready for work and noticed that a commercial was looking really weird. Waited for the next commercial to make sure it wasn't trick photography. Nope, It was this TV. It had developed a red hue and the picture was really blotchy. kind of like a computer will do with skin tones when it's running out of memory. I love samsung products and realize this is probably a one off, but I bought this during black friday week, I realize I can just exchange it straight up as it isn't on sale with the great discount that I got it at, the unfortunate thing is that now I'm thinking of just upgrading to like the Q8F and that one is also no longer on sale with the great BF discount. I'll probably just trade straight up on this for the same model but I'm rather disappointed I got a defective one. I will say that this defect is intermittent. I came home from work and it was looking normal again but later in the day the blotchy and red hued image returned. Check out the uploaded photos

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi KristianT,

      Thank you for your feedback. Please ensure your U8000 TV is running the latest firmware update 1132.0. To do so, go to Settings> Support> Software Update. If that version is not available you can download the update on a USB drive and manually update your TV:

      1. On Samsung's website (upper right corner), go to: Support > Manual & Software > Find your TV model, and click on the Firmware – Upgrade File.
      2. When the file has finished downloading, locate it and then unzip it. There is normally one folder inside but there may be multiple files.
      3. Copy or move all of the files that were included in the zip file to a USB flash drive, but do not place them inside any other folders. If you place the software folders inside a folder on the USB flash drive, the TV or monitor will not find them.
      4. Connect the USB drive containing the software upgrade into a USB port on your device.
      5. Using your device's remote, navigate to and select Settings, then select All Settings, and then select Support. Select Software Update, select Update Now, and then select Yes if prompted.
      Your device will search the USB drive for update files. Follow the on-screen instructions to install the updated software. Updates usually take a few minutes; please do not turn off the TV until the update is complete. When the update is finished, it will restart automatically.

      Should you need more help, we're here for you. You can reach us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or connect with a LiveChat agent by selecting ‘Support’ on our website.

      ~Samsung Advisor Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The Super Samsung 43" Crystal UHD 4K TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so pleased that I purchsed the Samsung 43" Crystal UGD 4K Smart Tizen TV. It is an under statement to call it Smart Tizen TV, it should be called Super Smart Tizen TV. I am so imprred with the TV, it is awesome!!! The color is outstanding the pictures aresharpe and very clear. The sound on the TV is like having a sound bar, it is very clear and powerful. I am very pleased with my Flat Panel TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    43in samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture. Perfect for a small room. Tv is as advertised.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    would reccomend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciated the ease from switching to a connected console on hdmi and back to streaming on the home screen. it can easily change tv modes, brightness, etc. the audio and picture quality is decent as well, at least satisfactory for the average viewer. there is some delay when clicking through options of shows and such with the remote but that's not a huge deal. overall would recommend, it seems to be a very nice tv option before getting into oled and other such higher quality tv's focused on streamline gaming and such. i also had a positive experience with delivery of my item! overall i am very pleased after purchasing this during a sale.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is good. Easy to set up and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 43” U8000F TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this Samsung 43” U8000F TV so far. The picture looks sharp and colorful, and everything from streaming to switching apps feels quick and easy. Setup took just a few minutes, and the size is perfect for a bedroom or smaller living room. The sound is okay for normal shows, though I might add a soundbar later. Overall, it’s a solid, reliable TV that feels like a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly surprised by how good this TV is! The picture quality is crisp, but what really blew me away is the sound. Way better than I expected at this price point. Great value overall. Definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first ‘smart’ tv! As seniors, we thought we could not learn how to operate this Samsung, but it was very easy! The delivery guys after setting it up handed me the remote and said just follow remote directions. We are truly enjoying our purchase from Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Farley Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was available online and in-store. I chose in-store option with curbside pickup. Gentleman that delivered the TV was courteous and professional. I installed the TV as a replacement. Manufacturer setup was easy and efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV excellent I love Samsung had one in the past for a long time Great price too!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and Great sound Tv definitely Worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice tv my so loves it. We are very satisfied with our product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for home office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was the perfect buy. I got it for my home office and it has been exactly what I needed. It has served a dual use for me. I've found it to be extremely helpful to use as an additional monitor for my virtual conferences.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A real definition of a smart TV… good quality and worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Oh yeah!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing tv ? I love it. I highly recommend it to all of you guys

    I would recommend this to a friend
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