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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 160 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the excellent picture quality and the amazing 3D feature of this TV. They find the menus easy to use and the Smart TV feature interesting. However, some customers have expressed dissatisfaction with the remote control and the high price of the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 160 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture and excellent extras

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV for my son when he lost his flat screen TV due to the Longmont Floods. We shopped at multiple stores and Best Buy had the best deal! It has specific benefits to utilize with his XBox One and the picture is excellent! A great purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking TV. Very thin bezel around perimeter. Color very rich.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    excellent choice for all

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this television. Picture quality is unlike any other television I have seen recently. Like all new tv's, it requires a soundbar, which is not a perfect solution to sound issues. Very user friendly, no problem with internet use.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first smart tv. The picture is great and the I like the smart features. We puchase the remote keyboard which helps. Not happy with the sound unless I connect to mt surround sound system. and the tv remove is frustating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV, voice activated commands not needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great TV for my family. We don't use the 3D capabilities too often, more of a novelty feature.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super nice picture. Lots of HDMI, USB slots. Connect wirelessly to the internet. Sound quality, volume rates low. Need to use a sound bar or better to improve. Found a cat5 cable to the router stops drop wireless signals. Other than the small speakers this is an excellent TV.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 2 out of 5 stars

    I fell for the "gimmick"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Telly for my husband because of the voice activated feature. I had to go to our cable provider remote to get this Telly to work. The voice activation is a bad joke and there is no good way to change channels. You have to go thru all channels to get to what you want..starting with channel 2. The remote is absolutely useless. Ours is now disabled and the Telly works fine with the cable remote but this was a waste of $1300+. I had a Samsung that is every bit as good as the one I bought. My bad, as the kids say. I fell for the gimmicky features that do NOT work. I did try to return the Telly but was 3 days late. Sadly, I did not know there was a return by date. Long story short......this smart Tv is anything but smart and it has been a total waste of money. I am so disappointed in Samsung. This assures I shall NEVER again buy another product of any kind made by Samsung. Too bad Best Buy touted this telly. That also diminishes my opinion of Best Buy. Were it not for another $120 for their Geek Squad to come and tell us we needed to use our cable remote to work this thing we would still be struggling. So...thank you a gazillion times over for my particular "Geek" who is an amazing gentleman. We are now watching the new Telly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome capabilities, access to a lot of programs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a GREAT TV. Didn't need to read the owners manual too much because it was so easy to use. Referred to owners manual just to see all of its abilities.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV! The picture quality is fantastic. Have not learned how to use everything yet, but I am working on it!

    I would recommend this to a friend
  • Pros mentioned:
    Smart tv

    Rated 5 out of 5 stars

    awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television looks great in almost any room due to the brightscreen and sharp looks. Quick response time netflix and with the built in wifi, it can be connected to internet without running cable.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent picture and great features. Sound quality is good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Connected very easily to home network and streams movies and music quickly. Menus are easy to use. The picture is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    most vivid picture ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has the best picture quality of any tv that I have ever seen. It is so clear and precise that the images look 3 dimensional.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is absolutely wonderful! The picture on this tv is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture on the Samsung is great - good features. Easy remote. Easy to use with other products to get a home theater

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great smart tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this smart tv, the picture quality is awesome. We have had nothing like it. My husband says it looks so real,like it is happening in your living room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Picture. Attractive stand. Had some trouble connecting getting it to connect to the wireless network.

    I would recommend this to a friend
  • Pros mentioned:
    3d

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is def worth the price. The 3d looks great, way better than passive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent hd tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 7100 tv series is a excellent, clarity, beautiful brightness tv. Access to the Internet and apps are a nice feature also.

    I would recommend this to a friend
  • Pros mentioned:
    3d
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great for watch 3d and blueray movie but batteries in the glasses don't last. The remote is tackie!

    No, I would not recommend this to a friend
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