Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $249.99
Clearance
The comparable value price is $999.99

Customer reviews

Rating 4.4 out of 5 stars with 628 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the sound quality, describing it as top-notch and amazing. They appreciate the easy setup process and the inclusion of Dolby Atmos, which enhances the overall sound experience. The soundbar's design is also praised for its sleek and stylish appearance. However, some customers have expressed concerns about the bass levels, the lack of wireless connectivity for the rear speakers, and occasional connectivity issues with the smart things app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 628 reviews
  • Rated 4 out of 5 stars

    Good quality soundsystem for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this soundsystem set up for a little over a month now. So far it sounds crisp and clear while watching movies and TV shows. The surround sound speakers get the job done. Overall this soundsystem makes my home viewing experience better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung Soundbar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on this sound at are absolutely amazing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great surround sound

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subwoofer and rear speakers for this unit are amazing. I have tried 2 other bands (LG & VIZIO) they rear speakers do not compare to these. You can actually hear sound coming out of them without having to put your ear to them. The adaptive sound feature truly gives you the best of surround sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very excellent product, especially when paired with any of samsung Q based TV. I have Q70 and a Q800 TV. They are both hooked up. What ever TV I turn on it comes right on. The sound quality when paired is phenomenal. It sounds just like your in the Theaters. I would recommend this product to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Bang for your buck

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after trying multiple soundbars i had given up. I wanted bigger sound feomna smaller footprint. I knew itvwould never be a full multi speaker home theater but it is as close asbyou can get. Separation is good low frequency is good. In an average size room you wont be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Great choice!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great premium 5.1.2 soundbar. Easy to setup and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice upgrade

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this bar to upgrade the Polk sound bar I've been using. So far I am very pleased with it. This one has more bass output from the subwoofer than the Polk delivered and also more separation. Music sounds great and movies sound better. When my new TV arrives I'll see how the Dolby Atmos sounds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got my surround theater back!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally a Sony guy, after caving in to get last year’s Samsung curved 4K tv, I decided to finally upgrade my sound bar as well. This package packs a wallop! Great representation of 3D sound surrounded by the viewer got my head on a swivel! After 10 years of not hearing full sound, my theater is back!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Boom BOOM bang for the buck

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Heard the in store display and really got my attention. Brought it home and WOOOWWW! ABSOLUTELY blows the living room away! Movies and Formula 1 races sound amazing and stunning the senses! Haven't even got it more than half and neighbors across the street and next to us were asking what we had lol

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung 850 sound bar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As some other reviews mentioned, the directions in the box are not very good. I found online, a more complete set of instructions that did help some. I still have not gotten the rear speakers to link with the sound bar. As best I can tell, I have the HDMI cable installed correctly. However, there are times the TV is switched on. I seem to have the best results with BT, but that is not what I want to use. The sound is good, but I am not getting the maximum quality since the rear speakers are not part of the mix, which was the reason I purchased this sound bar (5,1,2) quality. I will try to google for a solution when I have time.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi bobrick,

      Thank you for purchasing the Samsung HW-Q850A and for sharing your review. The details you have provided regarding the included instructions and difficulties connecting the rear speakers are important to us and will be shared with our internal product teams.

      To setup the wireless rear speaker kit included with the soundbar, first use the color-coded speaker wires to connect the rear speakers to its wireless module and place these three in the back of your room. Plug the wireless receiver module power cord into an electrical outlet and into the wireless receiver module to turn on the wireless receiver module.

      Turn off your soundbar and press the Up button on the remote for 5 seconds. The ID SET message will appear on the soundbar for a short time and then disappear. After the ID SET process, the soundbar power is automatically turned on. The LINK LED indicator stops blinking and glows a solid blue when a connection is established between the soundbar and the wireless receiver module.

      I hope this helps, should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals & Software
      3) Warranty Info
      4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      5) Contact Us

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Great Unit and Sound!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this soundbar system after an existing soundbar system from a rival company stopped working and this system is soooo much better! Sound is stronger and audio is more clear when using it. Very strong bass from the subwoofer! No hesitation in recommending this unit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movie theatre sound

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not sound buff person but really really enjoy watching our Samsung tv using the soundbar and speakers. I feel like we are a movie theatre when the movie has the ability to be played through all the speakers. Normal tv sound is great. Love it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed. I read the stellar reviews and I was excited to get this soundbar. I set it up and felt like the voice Was tinny and hard to understand. I went into the SmartThings app and clicked on “Voice Enhancement”. This helped some. I maxed out the Base and still had to put my ear down next to the large woofer just to confirm it was even working! I gave it maxed out at 6 and checked the base enhancement feature in the smart things app…. Little improvement. I have the 900t in my basement and it sound great. I had hoped this would just be a little less effective. I then tried to listen to music to test the quality, it was loud but tinny and again no or little base. My Bose 500 speaker sounded much better playing the same song. I sold an older Sony CR660 soundbar before purchasing this unit. It is an open box” Excellent” condition. I wonder if it was returned because someone was happy with the sound ? I experimented with the different sound settings trying to get it to an acceptable listening quality. I through the box away during set up or I would probably return. I’m a total tech member but the chat support has been terrible. In a screen shot I took the chat representative said I should consult my Manuel lol? I thought Total Tech reps were supposed to be experts? I took a screenshot just because no one would believe me that my request for support resulted in the “expert” saying read my Manuel for solution lol.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Ij2cool,

      Thank you for purchasing the HW-Q850A Soundbar and for your review. We value your feedback regarding quiet center channel dialogue. To improve your experience, press the Sound Mode button on your remote control and select Adaptive Sound. In Adaptive Sound mode, the soundbar analyzes the content and volume to optimize the audio rendering resulting in clearer dialogue.

      By design, the surround speakers are supposed to simulate sounds happening behind the viewer. Therefore, most of the time the surround channels are only used for ambient sounds, which are naturally lower in volume.

      However, there are a few settings you can change to adjust the surround effect to your preference:

      1) Make sure that the source (e.g. TV output) is sending surround channels to the Soundbar. If the source is not capable of surround, then set the Surround mode to OFF on the Soundbar by pressing the Surround button on the remote.
      2) If the source has surround channels, select the desired Sound Mode from the Soundbar remote.
      3) Turn off Dynamic Range Control. This is done by pressing and holding the Sound Mode button while the Soundbar is in standby mode. Depending on your soundbar model, you may or may not have DRC.
      4) Increase the volume level of the surround speakers using the Sound Control button on the Soundbar remote control. Press the Sound Control button on the soundbar remote (looks like a gear), then select REAR LEVEL and use the Up/Down buttons to adjust the volume within a -6 to +6 range.

      I hope these tips help to enhance your audio enjoyment. Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals & Software
      3) Warranty Info
      4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      5) Contact Us

      ~ Samsung Ambassador Samsung

  • Rated 2 out of 5 stars

    Disappointing, my old sound bar was better.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So we went down and got a new 75" TV and picked up the matching soundbar (Q850A). The TV is AWESOME. Soundbar, not so much. First off, the satellite speakers didn't have long enough wires to be wired into my living room, but a quick splice and I got that part solved. The sound tends to cut off on some channels for about a second. Not lag, but flat out cuts OFF the sound. It's almost as if the sound is buffering. This is incredibly distracting. Seems to happen on some channels more than others, and more often with older shows. Samsung says to update the firmware, I did (current version is HW-Q850AWWB-1009.2)...but not really better. The fact that you have to log on to the item through an app to upgrade also seems silly....no direct upgrade through USB is available. (No USB port.) Then I went off script and upgraded all of my HDMI cables to 8K cables. This did definite improvements for an already stellar picture, but not so much for the sound. Satellite speakers have unbelievably LOW sound coming from them, and no way to adjust each one - they basically get blown away by the soundbar itself and the subwoofer. The sound settings on the TV for the equalizer only allow adjustments for the subwoofer, no other settings can be changed. It's sad, my old (cheap) Denon soundbar outperformed this one. Would I have known, I would have saved the nearly 1K in sound purchases.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi VegasKCP,

      Thank you for purchasing the Samsung HW-Q850A and for sharing your review. Your input is invaluable in our continuous pursuit of delivering the best in product and customer experience. Please know the soundbar features a wide range of audio customization options to further improve your listening experience.

      You can try manually optimizing your audio experience by pressing the SOUND CONTROL button (looks like a gear) to access the setting items such as AVA, TREBLE, BASS, SYNC, CENTER LEVEL, SIDE LEVEL, FRONT TOP LEVEL, REAR LEVEL, REAR TOP LEVEL, and VIRTUAL ON/OFF. The selected item can be adjusted using the Up/Down buttons.

      – To control the volume of the treble or bass sound, select TREBLE or BASS in Sound Settings, and then adjust the volume between -6 to +6 by using the Up/Down buttons.

      – Press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons. (Make sure the Sound mode is set to “STANDARD”.)

      – To control the volume of each speaker, select CENTER LEVEL, SIDE LEVEL, or FRONT TOP LEVEL in Sound Settings, and then adjust the volume between -6 to +6 by using the Up/Down buttons.

      – If Surround Speakers are connected, select REAR LEVEL and then use the Up/Down buttons to adjust the volume within a -6 to +6 range.

      – Using the WOOFER button on the remote, you can adjust the volume of the subwoofer to -12 or between -6 to +6 by toggling the button up or down. To set the subwoofer volume level to 0, press the button down.

      Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Chat with Us/Product Help: To begin a chat or find solutions, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals & Software
      3) Warranty Info
      4) Register a Product: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates
      5) Contact Us

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Maybe i should have got a home stereo system

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound! Im still surprised at what sound im getting out of a sound bar system. Bass is supreme upgrade from prior model. Compared to home stereo 5.1 not quite.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Thadman!

      Thank you for purchasing the Samsung HW-A450 and for your review. I am glad to hear that you are happy with the performance of your new soundbar.

      If you are experiencing specific issues which caused you to give this a 3-star rating, please know Samsung Customer Support is here to help. Please contact Samsung Customer Support at:

      1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST (Mon-Fri), 9AM – 6PM EST (Sat). Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1. More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2. Manuals & Software
      3. Warranty Info
      4. Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Solutions Samsung

  • Rated 5 out of 5 stars

    Samsung Soundbar is Amazing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung soundbar is fantastic! It sounds like you are in the movie theater; it even feels like it with the base. It is easy to set up and can be paired with a wireless device. I love it and highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    When it work’s

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issues syncing this sound bar. When it played it was amazing but not a smooth setup like other systems.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Sound Bar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound bar is AMAZING! It made a huge difference in the sound coming from my TV. I had an older model Samsung sound bar so it’s not like I’ve just been listing to regular TV speakers only. You won’t be disappointed if you buy this model…

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple changes

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound does fill my house well. The speaker wires for the back speakers are silver and have a Proprietary connection so you can't just put black wire in to help hide it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for the price

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 2018 high end version of this soundbar and I actually ended up returning this because it sounded worse, but this is the medium tier and for the price and what you get I believe is great. I ended up buying the 2021 high end version

    I would recommend this to a friend