Customer Ratings & Reviews
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers are delighted by the sound quality, describing it as top-notch and amazing. They appreciate the easy setup process and the inclusion of Dolby Atmos, which enhances the overall sound experience. The soundbar's design is also praised for its sleek and stylish appearance. However, some customers have expressed concerns about the bass levels, the lack of wireless connectivity for the rear speakers, and occasional connectivity issues with the smart things app.
This summary was generated by AI based on customer reviews.
Great Soundbar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Nice Soundbar Setup. Works Great In Conjunction With My Samsung Tv In My Basement
I would recommend this to a friendMr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and so good to have it installed by very professional guys.Have it in my house is beyond all the levels.
I would recommend this to a friendAmazing Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This setup is an excellent choice and pairs extremely well with the Samsung 75" we purchased. Must have IMO.
I would recommend this to a friendAwesome sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound in a small package. Super easy to link with tv and to play music from my phone with Bluetooth.
I would recommend this to a friendGreat sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound at a reasonable price. Works perfect in our family room.
I would recommend this to a friend- Cons mentioned:Bass, Rear speakers
Not upto the standards
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bass is too low for the price. Rear speakers are joke Features are good; Even though app integration is there; configurations won’t change any output
No, I would not recommend this to a friend Seemed good but not for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound and subwoofer sounded quite good but if you want this for gaming like the new Xbox or PlayStation you are going to wanna pass. Really bad audio lag unless you pass through even on eARC. I have multiple consoles so that was not an option.
No, I would not recommend this to a friendTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV and sound systems were very good and your installation crew was awesome. The experience was very good.
I would recommend this to a friendVery nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade from tv speakers. Everything is more enjoyable to listen to.
I would recommend this to a friendSamsung - 5.1.2-Channel Soundbar with Dolby Atmos/
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This system pairs well with my Samsung TV,when set up properly in you space the sound is amazing
I would recommend this to a friendtv
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound quality could be a little louder when playing bt music but plenty sound for any movie or tv show
I would recommend this to a friendVery satisfied with the Samsung Sound Bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the system. Have not experienced any of the issues noted in some reviews. Easy to setup. Love it
I would recommend this to a friendSound bar
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got but wasn’t what I was looking for an wasn’t compatible with my Samsung wireless speakers I got
I would recommend this to a friendGreat Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Listened to a lot of surround sound bars but this one is the best!
I would recommend this to a friendSamsung Sound 5.1.2
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice sound for my added room, the rear speakers give us that sound of a small theater.
I would recommend this to a friendSamsung soundbar surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound system is amazing and truly fils your room for a great addition to your Samsung tv
I would recommend this to a friendPerfect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever assuming you have a Samsung qled matching tv
I would recommend this to a friendExcellent Sound
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing theater sound for in your home! Great bass and makes you feel like your at the movie theater!
I would recommend this to a friendEXCELLENT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT, EXCELLENT, EXCELLENT, EXCELLENT, EXCELLENT, EXCELLENT, EXCELLENT, EXCELLENT, EXCELLENT, EXCELLENT,
I would recommend this to a friendBrand response from Samsung
Posted .Hi ED22JR3,
Thank you for purchasing the Samsung HW-Q850A soundbar giving you the ultimate 3D surround sound for your home theater with the highest level of detail and clarity.
With Adaptive Sound Mode, you can enjoy dynamically optimized audio with enhanced voice clarity for whatever you are watching, including sports, games, movies and more.
Should you ever have any questions or concerns or need help with settings or features, please contact Samsung Customer Support at:
1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Ambassador
Good sounder, weak and small speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar works great. Speaker is not as loud as expected.
No, I would not recommend this to a friend