Customer Ratings & Reviews
Customer reviews
Rating 4.4 out of 5 stars with 628 reviews
(628 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are delighted by the sound quality, describing it as top-notch and amazing. They appreciate the easy setup process and the inclusion of Dolby Atmos, which enhances the overall sound experience. The soundbar's design is also praised for its sleek and stylish appearance. However, some customers have expressed concerns about the bass levels, the lack of wireless connectivity for the rear speakers, and occasional connectivity issues with the smart things app.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Worth the wait
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the product & especially with the service tech!
I would recommend this to a friendRated 5 out of 5 stars
Sound Bar
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Easy installation and sound quality is great
I would recommend this to a friendRated 5 out of 5 stars
System install
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top notch install and I’m very happy with the overall outcome.
I would recommend this to a friendRated 5 out of 5 stars
An excellent unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is much better from the TV. The speech is clearer, etc.
I would recommend this to a friendRated 5 out of 5 stars
BILLYFLEETWOOD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE SAMSUNG THEY PUT OUT GREAT PRODUCTS AND I LOVE THEM
I would recommend this to a friendRated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Samsung surround sound it unreal love it
I would recommend this to a friendRated 5 out of 5 stars
Valencia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The products works great, sounds good and very easy to use.
I would recommend this to a friendRated 5 out of 5 stars
Sound system
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent sound perfect for a living room for the price is good
I would recommend this to a friendRated 5 out of 5 stars
Sound Bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to link and operate. This one replaced on older model sound system
I would recommend this to a friendBrand response from Samsung
Posted .Hi ElJay,
Thank you for purchasing the Samsung HW-Q850A soundbar with Adaptive Sound Mode, bringing you dynamically optimized audio with enhanced voice clarity for whatever you are watching, including sports, games, movies and more. I am glad to hear setup was a breeze!
Should you ever have any questions or concerns or need help with settings or features, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
Thank you for choosing Samsung!
~ Samsung Specialist
Rated 5 out of 5 stars
Impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, no complaints works as advertised. Would recommend
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The speakers were easy to install. The sound quality is great.
I would recommend this to a friendRated 5 out of 5 stars
Easy to Set Up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.And powerful for a small room. Happy with the purchase
I would recommend this to a friendRated 5 out of 5 stars
Wonderful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality,sound wonderful ease of use, easy setup
I would recommend this to a friendRated 5 out of 5 stars
Sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome sound quality Easy to hook up Looks amazing
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great speakers. Wide range of sound, that can fill a room.
I would recommend this to a friendRated 5 out of 5 stars
Great Voice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow wow my god. incredible voice quality and even distribuation.
I would recommend this to a friendBrand response from Samsung
Posted .Hi AlMa,
Thank you for purchasing the Samsung HW-Q850A and for your review. I am glad to hear you are enjoying the performance of your new soundbar.
Have you tried some of the various features offered on your soundbar? We recommend checking out Active Voice Amplifier, which emphasizes the voices in each scene so you can catch every word without distractions. You can activate AVA by pressing the Sound Control button on your remote (looks like a gear).
Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.
For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
2) Manuals & Software
3) Warranty Info
4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.
~ Samsung Specialist
Rated 5 out of 5 stars
Samsung - 5.1.2-Channel Soundbar with Dolby Atmos/
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. The instructions were very Limited thourgh.
I would recommend this to a friendRated 5 out of 5 stars
na
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best sounder to work with a tv in a boat nice an loud
I would recommend this to a friendRated 5 out of 5 stars
Mrs.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, nice sound, good price highly recommended
I would recommend this to a friendRated 5 out of 5 stars
Samsung q850
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressive system. Good bass brings movies to life
I would recommend this to a friend
















