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Customer Ratings & Reviews

Your price for this item is $249.99
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The comparable value price is $999.99

Customer reviews

Rating 4.4 out of 5 stars with 628 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers are delighted by the sound quality, describing it as top-notch and amazing. They appreciate the easy setup process and the inclusion of Dolby Atmos, which enhances the overall sound experience. The soundbar's design is also praised for its sleek and stylish appearance. However, some customers have expressed concerns about the bass levels, the lack of wireless connectivity for the rear speakers, and occasional connectivity issues with the smart things app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 628 reviews
  • Rated 5 out of 5 stars

    Worth the wait

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the product & especially with the service tech!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Easy installation and sound quality is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    System install

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch install and I’m very happy with the overall outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An excellent unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is much better from the TV. The speech is clearer, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BILLYFLEETWOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE SAMSUNG THEY PUT OUT GREAT PRODUCTS AND I LOVE THEM

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Samsung surround sound it unreal love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valencia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products works great, sounds good and very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound system

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound perfect for a living room for the price is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound Bar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to link and operate. This one replaced on older model sound system

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ElJay,

      Thank you for purchasing the Samsung HW-Q850A soundbar with Adaptive Sound Mode, bringing you dynamically optimized audio with enhanced voice clarity for whatever you are watching, including sports, games, movies and more. I am glad to hear setup was a breeze!

      Should you ever have any questions or concerns or need help with settings or features, please contact Samsung Customer Support at 1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      Thank you for choosing Samsung!

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, no complaints works as advertised. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers were easy to install. The sound quality is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to Set Up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    And powerful for a small room. Happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality,sound wonderful ease of use, easy setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound quality Easy to hook up Looks amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speakers. Wide range of sound, that can fill a room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Voice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow wow my god. incredible voice quality and even distribuation.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi AlMa,

      Thank you for purchasing the Samsung HW-Q850A and for your review. I am glad to hear you are enjoying the performance of your new soundbar.

      Have you tried some of the various features offered on your soundbar? We recommend checking out Active Voice Amplifier, which emphasizes the voices in each scene so you can catch every word without distractions. You can activate AVA by pressing the Sound Control button on your remote (looks like a gear).

      Should you ever have questions or need help, please call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM -12AM EST, 7 days a week. Or text HELP to 62913.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) More ‘Contact Us’ options – LiveChat, Facebook, Twitter, Samsung Community, Samsung Members app
      2) Manuals & Software
      3) Warranty Info
      4) Product Registration: For access to easy warranty support, convenient opt-in to special promos and offers, faster troubleshooting and service, and quick notification of system updates.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Samsung - 5.1.2-Channel Soundbar with Dolby Atmos/

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The instructions were very Limited thourgh.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    na

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best sounder to work with a tv in a boat nice an loud

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, nice sound, good price highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung q850

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressive system. Good bass brings movies to life

    I would recommend this to a friend