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Williston, VT 05495
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Customer Ratings & Reviews

Your price for this item is $249.99
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The comparable value price is $999.99

Customer reviews

Rating 4.4 out of 5 stars with 628 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the sound quality, describing it as top-notch and amazing. They appreciate the easy setup process and the inclusion of Dolby Atmos, which enhances the overall sound experience. The soundbar's design is also praised for its sleek and stylish appearance. However, some customers have expressed concerns about the bass levels, the lack of wireless connectivity for the rear speakers, and occasional connectivity issues with the smart things app.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 628 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best sound bar ever have my sound bar longer than three years. When I tell you is the best its the best.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Sound quality

    Rated 5 out of 5 stars

    Very happy with my purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went in to by a Sonos sound bar, retailing at $899 but there were none in stock.after talking with the sales rep I asked him if he had the money to spend on anything would he go with the Sonos or something else. He immediately went for this product. I am 100% satisfied with the purchase. It was very easy to setup, and the sound is amazing. I am so happy I did not go for the Sonos as they are still on back order a month later.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best bang for my buck i have had in a long time.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for a steal, $200 as it was open item and discontinued. Best sound and bass I have ever had in the house. Price vs performance unmatched.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Price, Sound quality

    Rated 5 out of 5 stars

    Awesome sound!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to set up! Works great with my Q90 TV and has awesome surround sound. Better than the other options and at a great price!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Easy setup, Sound quality

    Rated 5 out of 5 stars

    Awesome sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound. Very easy set up. The system looks great and integrates perfectly with our Samsung tv.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Sound quality

    Rated 5 out of 5 stars

    Samsung Q850A Sound Bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung sound bar (Q850A) is elegant and sounds great. It attaches seamlessly to my Samsung TV. The woofer brings nice deep sound to both music and movies. The rear surround sound speakers give you the full surround sound experience. One thing that really works great for me is the voices that I hear so clearly when watching movies, even at low volume. The blue tooth works seamlessly with my IPad. It was easy to hook up and is very nicely made, good quality feel. I recommend this sound bar.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazingly. The sound is outstanding. Exactly whatbmy system needed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung soundbar

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very nice, I have this in my room, for movies is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent surround sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic surround sound experience, we like it very much. I can’t imagine watching any movie without 5.1 audio.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Samsung soundbar

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System sounds great compared to original tv speakers. Will always have a good sound bar from now on.

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup, Price, Sound quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price. Easy setup. Great sound. Almost feel like in movie theater

    I would recommend this to a friend
  • Pros mentioned:
    Easy setup
    Cons mentioned:
    Bass

    Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a little disappointed in this sound bar and unfortunately it will be returned. The good: The sound quality of the bar itself is excellent. Center channel dialog is great. Setup is easy. Good build quality. The bad (in my opinion) : The surround speakers are very weak. Turned up to max and still cannot be heard. Especially in quiet scenes with rear effects. The subwoofer is weak and lifeless. A sub this size should be hitting hard. Again turned all the way up and good room placement. The Dolby Atmos is worthless. But this is a problem with many sound bars. A great marketing gimmick. Surround speakers are touted as wireless but you need a power cord and two wires to connect the speakers (which are too short) that's three wires in my book. It does get loud and some people confuse loud with good. I would rather trade some of loudness with better surround and bass performance.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Aland,

      Thank you for purchasing the HW-Q850A soundbar and for sharing your review. Your input is invaluable in our continuous pursuit of delivering the best in product and customer experience. We appreciate your feedback regarding the audio performance and are planning on returning it.

      Should you want to troubleshoot your issue first, please know we are always here to help. Call us at 1-800-SAMSUNG (ask for Soundbars), available 8AM - 12AM EST, 7 days a week.

      For additional support resources, visit us on the Samsung website and click on the ‘Support’ link in the upper right corner of the homepage for:
      1) Contact Us: For additional Chat & Text options, choose ‘TVs & Home Theater’ and select your model & topic.
      2) Manuals, Software, & Warranty Info

      We hope to regain you as a customer in the future.

      ~ Samsung Solutions Samsung

  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great system as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box system at a great deal for the wife & I for Christmas, just finished doing the set up, took some research due to no manual was in the box. Once we figured it out we now have great surround system just in time for NFL playoffs. Real clear sound, verbal content is very clear, you can feel the audio effects as your watching intense action movies. Very pleased with our system

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4/5

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good build quality, sounds great and is immersive. Only complaint is the subwoofer is underpowered. You have to download the Samsung smartthings app to access the full suite of settings in order the milk the most out of what the sub can offer. After doing so its still only ok.

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos

    Rated 5 out of 5 stars

    Beast

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is a beast. It’s great pairing it with the subwoofer and rear speakers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good but for premium price

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pros outweigh the cons... Main speaker is great loud and fills the room. Maybe it fills the room too much because rear speakers aren't noticeable on all content. Subwoofer is mediocre but overall system works great and got on a huge discount so can't really complain.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is amazing!! Easy to connect to Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fully satisfaction sound

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best quality smooth sound in inside the living room

    I would recommend this to a friend
  • Pros mentioned:
    Dolby atmos, Sound quality

    Rated 5 out of 5 stars

    Great system to match with your Samsung QLED tv!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Atmos capable sound system is great. I love the sound from this as compared to my older Samsung soundbar/subwoofer system. I wanted something to go with my QLED 65" tv that would compliment it and this hasn't disappointed. The sound fills the room and surrounds you. What was even better was that I picked it up as an OpenBox item.

    I would recommend this to a friend
  • Cons mentioned:
    Rear speakers

    Rated 4 out of 5 stars

    Great system with weak rear speakers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good sound bar. I have it paired with a Samsung TV and it integrates seamlessly. It is nice to have the TV remote control the volume. I had a Bose sound bar before this and it could only be controlled with its remote. They rear speakers are a little weak. The volume has to be turned up to get good sound. I was surprised they didn’t include the wireless speakers for the rest. They are the old version and have a module that is wireless, but the rear speakers are wired to it. Changing to the better rear speakers would have increased the cost a little, but it would have been worth it. I think if I was buying it again, I would have bought the sound bar with the sub woofer and bought the better rear speakers. Best Buy did have a great price for the package though. Overall I am very pleased with this system and think if you have a Samsung TV, it is a great option. It was easy to install and sounds great.

    I would recommend this to a friend
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