Deals Worth GiftingShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,999.99
The comparable value price is $2,789.99

Customer reviews

Rating 4.5 out of 5 stars with 110 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 110 reviews
  • Pros mentioned:
    Capacity, Drying performance, Ease of use

    Rated 5 out of 5 stars

    I look forward to doing the laundry!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung all-in-one is so easy and convenient to use, I actually look forward to doing the laundry now. No more soggy smelly clothes because they weren’t dried right away. The all-in-one takes care of it for me. It fit perfectly in the same space I had for my stackable washer and dryer previously. The drum capacity actually seems much larger than my previous unit, also a Samsung. I noticed right away that although I was using the same detergent and fabric softener, my clothes felt and smelled better. Towels are fluffier, and my whites look brighter. Putting a load of laundry in at bedtime is my standard now… and I wake up to clean, dry clothes. The automatic detergent and softener injection saves me tons of mess, too. It adds exactly the right amounts for the weight of the clothes instead of me guessing how much I should add. Oh… and the lint filter practically cleans itself! Instead of me having to pick the lint out of a screen, the lint easily slides out with a single pull. Great capacity, quiet operation and clean, dry clothes. A real winner in my book! BTW the Samsung app was able to connect directly to my local utility information so I know how much energy was used with each wash and how much it cost in electricity use. Sweet!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    All in one washer/dryer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this all-in-one washer/dryer. It has been a total game-changer and saves me so much time. I don’t have to worry about switching clothes between machines — everything happens in the same place, which makes laundry so much easier. The smart features are amazing. I can control everything from the app: start or pause the cycle, see how much time is left, and get notifications. I highly recommend getting the ventless version — the team at the store told me it dries faster, and it’s true. It’s very efficient. It even has the option to play Spotify and YouTube, which at first made me wonder why, but honestly I love it — it’s a fun extra feature while I’m doing chores. For the price, it’s an incredible upgrade. Fast-wash cycles, great drying power, and zero hassle. I definitely recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space saving

    Rated 5 out of 5 stars

    Could dry a little better!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product! I would change how well it dries bulkier items though. Maybe I haven’t learned the perfect recipe yet, but so far it’s great! I also love how much space it frees up in my laundry room!

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Space saving

    Rated 5 out of 5 stars

    One IS better than TWO.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I am glad there was a VENTED option. It’s smart, saves space, and energy. I don’t miss transferring wet clothes from washer to dryer. It’s drys like it’s supposed to. It’s a good buy. Now we can put a deep freezer in that extra free space. WIN WIN!

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Combo Washer/Dryer Game Changer

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Samsung Bespoke AI washer/dryer combo! It has been amazing. Does a great job cleaning and drying everything! I will often start a load late at night because I need something for the next day that isn’t clean. I used to have to wait for our washing machine to finish so I could throw everything in the dryer before going to bed, now I can start the cycle and gain an hour of sleep! We also used to forget something had run in the washer sometimes and the next day we’d have to re-wash everything because it would have a mildew like smell, no more with this bad boy! For us it has been everything we hoped and more, love it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Don't Question Yourself Just Buy It!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easily one of the best purchases we've made. We switched from a stacked unit to this unit, so we had more room for storage. It's such a game-changer now that it is VENTED and alerts us when it's done on all household items. No more forgetting clothes and having to rewash anything. We are a four-person family (with a toddler and baby), and it handles everything easily, including bedding.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Product Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Samsung products for their look and ease of use. Bestbuy backs with awesome service

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    I'm very impressed!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 1st time having something this nice and really convenient. The Dryer is good, but it could be better of course. Before buyung please measure your space!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 in 1 Marvel

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical at first about a 2 in 1 unit. The AI function has not failed my expectations so far.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Great product Love it !!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Space & convenience: Because it’s an all-in-one washer/dryer combo, you don’t need to transfer clothes from washer to dryer, which is great in smaller homes or tight laundry spaces. Smart & AI features: It includes AI-driven wash/dry cycles (OptiWash / OptiDry), automatic detergent dispensing, and smart connectivity (via an app) for monitoring and control. Speed: Samsung advertises a Super Speed cycle that can complete a wash & dry in ~68 minutes. Vented design: Unlike ventless heat‐pump combos (which many Samsung models use), this version has a vented dryer, which can help with more efficient drying when properly installed. Modern aesthetics & interface: The brushed black finish gives it a sleek, modern look. It also features an AI Home display and intuitive controls. It's a very quiet operation, convenient, and “set it and forget it” ease.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Ease of use, Space saving

    Rated 5 out of 5 stars

    Great investment

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep reading negative reviews stating to avoid Samsung appliances. However, this appliance has been wonderful! It's easy to use even though it has a lot of AI features. Choose the cycle and voila, the washer does everything else. The all in one combo is extremely good as it saves space and time. I was a little skeptical about the drying capabilities from the ventless option so I choose the vented one. The vented one dries my clothes perfectly as it doesn't leave any piece of clothing damp or wet. The unit is HEAVY so get the unit ship to you instead of picking it up. Trust me.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Drying performance

    Rated 4 out of 5 stars

    So far, so good

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A washer/dryer combo would not have been my first choice, but I needed a large capacity washer and dryer that fit a relatively small space. This ended up being the best option. So far I've been very happy with it. It's quiet and cleans clothes well. It handles bulky items like large dog beds well. It does struggle to dry loads of mixed weight fabrics fully. Often jeans and other heavy weight fabrics are slightly damp. It is also annoying to remove or adjust items mid drying cycle because the machine keeps the door locked to run a "cool" cycle after the dryer is paused.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance, Space saving

    Rated 5 out of 5 stars

    Awesome beautiful machine that does it all!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great product! the convenience of just letting one machine do it all and the capacity is perfect! Large enough to do comforters and large items, not to mention the space saving to your laundry room. Highly recommended to anyone trying to save space and does a lot of laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    Vented and 220v a Game Changer!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a GE laundry center to this vented Sammy with 220v input. It is exceeding all expectations. It's extremely quiet. The 220v feature and venting really is the answer to the criticism that all-in-one units take too long to dry. The software capabilities are really a pleasure to use. Tons of options, but the interface is very user friendly. You can control it from your iOS or Android phone. There is also a reporting feature which gives you plenty of information. Replacing the old unit with this one also provided room for shelves over the unit. Very happy we made this move.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Overall performance

    Rated 5 out of 5 stars

    I love it. . .

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Samsung Washer/Dryer unit. I works flawlessly, and I love that I can set the cycle to pause between wash and dry to add dryer sheets. I would definitely recommend this product and haven't had any issues at all. Although it's just one unit, it does seem like it's cut my laundry time down overall. Totally Satisfied!

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Ease of use

    Rated 5 out of 5 stars

    I love this all-in-one washer and dryer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using my Samsung all-in-one washer and dryer for about a month, and I absolutely love it. I have the vented model, so it doesn’t take forever to dry it’s actually really quick! This machine washes my clothes beautifully and dries them perfectly, all without me having to move anything. When it’s done, the door even opens automatically! If you have Rheumatoid Arthritis or delicate hands like I do, this machine is your best friend. You don’t need to lift heavy loads or transfer clothes it does everything for you. My clothes come out looking brand new and smelling so good. I’m really happy with my new machine so far!

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Ease of use, Space saving

    Rated 5 out of 5 stars

    All in one Washer / Dryer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never know how much I needed this until I had one! The ease of starting and it coming out dry. Never having to worry about a moldy seal again. The auto open and time delay. Also the benefit of space saving now I’m one less appliance. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance, Overall performance

    Rated 5 out of 5 stars

    Excited to have an all in one machine

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have only had the machine for a week. I love the fact that it is a one and done machine. Especially working everyday. Set the machine up to wash and dry and even able to set a time of day for it to complete. Clothes are all dry when I return. If I have an extra heavy load I may have to add a little drying time when the original cycle is done. Hoping I'm as pleased after some time with the machine.

    I would recommend this to a friend
  • Pros mentioned:
    Drying performance

    Rated 5 out of 5 stars

    The all in one system I didn’t know I needed.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently changed from standard front load separate washer and dryer that finally died after 10 years. As we looked for a replacement we discovered this all in one option we weren’t aware even existed and so we decided to give it a chance for convenience reasons. Boy were we happy we did. Phenomenal experience so far. In fact my wife described it as life changing and she has never been so far ahead on laundry as she is now. Being a technology nut I loved all the features like delayed start, numerous washing and drying modes, control through the app, and the automatic detergent and softener dispenser (40 loads worth of detergent can be put in). My wife loved all of those features as well but the game changer was not having to swap the loads from the washer to the dryer and then starting another load and trying to time everything out so that the washer clothes don’t sit and wrinkle etc. We just put the load in and get an estimated time when it will finish and get a notification on our home then we unload and start the next load if needed. You can even load the unit and determine when you want the cycle to end so you can leave and have everything finish when you arrive back home. The average full wash dry cycle is usually around 1 1/2 - 2 hours. The clothes have been washed amazingly well and we go the vented version so our clothes have been completely dried with no issues. Our biggest problem now is what to do with all the extra room in our laundry area. Overall, we highly recommend the Samsung Bespoke washer/dryer combo. It looks great and works even better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Not what I was thinking at all!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, not too impressed. A lot of my frustration comes with the ordering process with the store and getting the wrong pedestal and then the sizing of the unit should be known that you need to add four or five more inches for the back of the washing machine and the hook up. The installation person said I just needed a periscope hook up instead went to purchase that but it sits just as far away from the wall and it periscope needed to be on the same side not facing the wall so that was a frustration as far as the washer and dryer goes it was filled to me as it takes 68 minutes to go through both cycles that is only on a super speed level when you do a normal wash and dry it’s two hours and 22 minutes if not more well sensing the drying. Some of my wash still comes out wet from the dryer so it’s not sensing it completely. I am used to a larger washer and dryer so I don’t know if that’s where most of the noise is coming from, but this machine is very noisy. The spin speed is very wobbly. We run a rescue so we have a lot of reusable potty pads and blankets that go into this Which I’m sure also makes it uneven, but that was another reason we wanted this unit. I purchased this at the beginning of July and now we’re having to exchange it at the end of July. I have not been able to connect it to the app. It errors it out every single time sits and goes and goes and goes and then doesn’t Actually connect to the app. It also says it has an update every single time the updates didn’t take long so that wasn’t bad but I don’t know if that’s because it previously did the update so far we have not been able to use the Smart features because it won’t connect to the app. If you are wanting to take clothes out because you have to leave quickly to say go to work, you have to wait until it cools itself down in order for the door to open, which is a disadvantage. There is never been a time that I’ve opened the door of dryer and thought this is too hot for me to touch. So maybe this safety feature isn’t for me The positives it looks fancy it sounds like it would be fancy if you could use it that way, but I don’t know that it’s any shorter of a time than a normal washer and dryer. It’s one unit so it’s less space taken up other than it’s depths is bigger than a normal washer and dryer

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Greetings,

      We understand your disappointment with not having the best experience with your laundry combo. Let us help.

      Here is a link for troubleshooting steps for your dryer that takes too long and still has your clothes wet; kindly choose the one that matches, watch the video, and click the embedded words.

      Clothes are not dry after using Samsung dryer.
      https://www.samsung.com/us/support/troubleshoot/TSG10001001/

      Here is a link for troubleshooting steps for your SmartThings app that has connection issues; kindly click the embedded words.

      Home appliance disconnects from SmartThings.
      https://www.samsung.com/us/support/troubleshooting/TSG01008498/

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1150009816) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

Sponsored