Customer Ratings & Reviews

This set is awesome! Extremely quiet, you don't even know your doing laundry. When it comes to the size, I no longer have to take my King size comforter sets to the dry cleaner!

Improper install that resulted in a flooded Landry room. Took almost an hour to clean up about 8 gallons of water because the drain hose was not installed properly. When I spoke with best buy, all I got was the run around , no compensation, and shift of blame saying it is not best buy problem so talk to the delivery company that bestbuy . First off, I am a customer of bestbuy so any issues I have should be reported to them. Secondly, it should not be my responsibility to call the delivery company that bestbuy used to resolve the problem. Am I wrong? On the other hand, customer service from the delivery company was great. After I left a message, Rob contacted me and resolved my issues.

I did a ton of research before purchasing. Never been happier with a washing machine like this before! Cleans clothes very efficiently, can do extra large loads very thoroughly, as well. A consumer reports top pick and a happy customer. Love all the extra settings and the finish. Extra quiet. Only con was the price. But I've learned you get what you pay for!

I love this washer. We returned the LG washer that was rated higher through Consumers Report (do not buy LG, awful experience, spent $450 reworking our pipes because they were "knocking" and it turned out it was the washing machine... It was defective. LG originally came out and told us it was the pipes and after we did all the work, it turned out it was the piece of junk washer. Ugh! ). Well, we upgraded to the Samsung and I couldn't be happier! It's worth the cost!! No more knocking. The machine is very quiet, efficient, has a lot of options, easy to use and easy to read the control panel (LG's panel is very hard to read, not enough contrast between the words and the background). Also, the washer feels solid, the door feels solid, the soap tray isn't wobbly and the sides are not flimsy. LG's washer felt the opposite, especially the door... it seemed cheep and felt like it would eventually need some work. Two thumbs up for the Samsung washer! Only drawback was the price but at least I don't have to listen to all the racket that the LG was making anymore! Ugh again for LG!

I am totally amazed with our new Samsung washing machine. This machine weighs each load of laundry and then calculates the amount of water needed to wash and rinse the items before the wash cycle begins. This will save money on our water bill and will prevent wasting water. The machine is very quite. I washed 3 sets of King Size sheets in 1 load and all came out much brighter and cleaner as compared with our other now recycled washer that could only handle 1 set of sheets. I have watched the rinse cycle and noticed that this new machine is very thorough and uses much less water for this cycle. Lots of features, a great value for the money.

Love the color of these appliances. The machine does an excellent job of cleaning our laundry and is much quieter than any machines we've previously owned. It plays a cute tune at the end of the cycle which is nice a to have over a the normal "buzz" or "beeping" one usually gets. The extra capacity prevents clothes from coming out in a crumpled ball and allows the load to spin out the excess water so it lessens the drying time significantly.

Washer works great and, even though the pair is quite large, they work GREAT stacked (at lease for us, as we are tall people...would be hard for someone shorter to reach the dryer controls). The only complaint I have about this washer is that it, at times, will leave a small pool of water in the soap dispenser at the end of a load...???...not sure why. Other than that, it's great...quiet, saves tons of water, and can handle large loads.

This washer saves me so much time and money. I am now able to wash comforters and large pillows at home. Also wash dog beds in the washer and there is no residue of dog hair. Worth the cost, and very quiet

I am very happy with this washer. I read Consumers Reports and this was their top rated front loader. It hold a lot of laundry at a time. Clothes come out clean. An advantage of a front load machine is that the clothes are not all twisted together like many top loading machines. This washer probably has more settings than I truly need. I have not tried the steam. This washer has a self-clean feature which is a really good feature to have. If you never had a front loader before, one issue is that they can get mold. The solution to this is to wipe the door opening after use and keep the door open to dry out the inside after use. And use the self-clean feature. This washer is very quiet and stable...not a lot of shaking.

it's everything I had hoped for in terms of size and quality of operation and design... disconcerting at first since it uses minimum water so you don't see it splashing around in the window but it cleans really well and has spectacular capacity... saw that it was top rated on Consumer Report which went a long way making the choice between this and the similarly sized LG unit... very quiet, incredible number of cleaning options and very little vibration in the spin mode even with heavy items at high speed... you cannot go wrong with this unit... it's big, so be sure you have the space and doorway for it... it's 30" wide instead of the usual 27" with the smaller standard units

I bought this off the floor and have been using it for about a month. It had a few scuffs but nothing beyond cosmetic. The washer has the largest capacity of any washer I've owned. I can't believe how much laundry it can handle in a single load. It is very quite except when drawing water and signaling the end of a cycle. On the down side, the shortest, high efficiency cycles aren't that great at fully cleaning a dirty/smelly load (we wash a lot of dog blankets). The longer, deeper cleaning cycles do much better but may take over two hours to complete. Also the slightest breach of the rubber door seal will cause some water to leak. We have a long haired german shepherd and just a little of his hair is enough to cause a leak if caught between the door and the seal. Keeping the seal clean seems to solve the problem. Overall a great washer.

I love this washing machine. It's quiet and holds a lot of stuff. The color is also beautiful.

For our new house, we choose this washer for its size and capacity to 1 load instead of three separate ones, wasting Power & Water, not to mention the detergent. Its so quiet, efficient and good looking. We have agreed that this is the best investment for the money, a name like Samsung produces high quality in all the products they sell. Recommend this to anybody looking for a great machine!

Well we needed to upgrade our washing machine so that the dog beds could be easily washed and I gotta say I am very impressed with this washer. It handles the extra large dog beds with ease and large comforters. We haven't upgraded the dryer yet, but I can see that we will need to because if you wash a full load of clothes don't expect to dry that entire load in a normal size dryer. We have to split it into two loads for the dryer. So what we've done until then is just do enough laundry in a load that the dryer can handle for now. Which is no big deal since the washer senses the load size and still uses the appropriate amount of water to wash thereby preventing waste of extra water. We purchased the stand for it and even though it's pricey, it's worth every penny to not have to bend down. It's a large washer. You don't realize how big until it's sitting next to a normal size washer or dryer! Highly recommend.

I needed a washer large enough to wash carpets, bedding and towels without having to do multiple loads and get the items clean. I love this washer, it has done my large carpets without a problem , bedding and towels without a problem. It has saved me time and money taking large items to the laundry mat. I'm sorry I didn't purchase it sooner.

Large and money savings washer. It's a lot quieter than I thought it would be. Exceeds our expectations

Beside the fact that I got them for a very good price at Best Buy during Black Friday sale the machines are great with all the bells and whistles, very quiet, large capacity, clothes come out clean in overall I'm very happy with this purchase.

We are a family of 5 so these large load capacity units have been wonderful! I can definitely fit more in one load than before and all the wash options are a great advantage as well. These machines are very efficient, and the washer offers a pre-treat stain option as well which has been a must with my kids. I recommend these units to everyone!

I went through many options before making this purchase, and I am happy with my purchase. I wanted to wait a bit before reviewing, and after about two months of use I have had no problems with the unit. It is very efficient and does have some noise, but not so much that it is very noticeable. For the capacity (huge) I'd say this is an acceptable price. No regrets.

This is the largest washer on market today. If you have a big family this washer is for you, because it will save you family a lot of time washing.