Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $999.00
The comparable value price is $999.99

Customer reviews

Rating 4.2 out of 5 stars with 117 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

83%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 117 reviews
  • Rated 5 out of 5 stars

    really nice slim tv frame

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Frame TV it is a really good addition, it is slim, handles reflection very well, art looks really nice. You can either subscribe to have access to very nice art pieces or use some of the free ones, you can also upload other digital art pieces using the smart things app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect addition to the living room

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our out place tv above the fireplace now seemlessly fits the room decor when the tv is not on. Just looks like framed artwork. And the tv work great! Other art options include mood music or relaxing sounds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with this TV. The matte finish on the screen essentially eliminates reflections, and the available art ranges quite a bit. I wish the snap-on frame was a little less plastic looking, but it’s pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Art

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our frame TV. When it is off, the artwork makes the area look like we hung classical art. The TV sets flush against the wall above our fireplace.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colors. Easy to set up. Love the fact that it's like a picture on my wall. That was the reason I bought it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful tv

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a beautiful, very lightweight, but unfortunately had to return because it was damaged. Took it back to the store and the exchange was smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung The Frame 50 inch (Smart Tv)

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Samsung Smart Tv The Frame I use it everyday for gaming and to watch movies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dennis

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales rep was friendly professional a knowledge. It was a pleasure doing business with him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new TV, when people come they think its picture frame

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    NOT HAPPY

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you look at that picture you expect a frame around the TV you buy it it says the frame on the box when you get home there is no frame all you wanted that come up with $300 more. I feel like I was duped and I’m not happy I’ve talked to Best Buy And Samsung. I’m boycotting Samsung. I will never buy their products again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JeffreyjF,

      Thank you for purchasing the Samsung Frame TV and for your review. The Frame TV can be displayed as-is with the black bezel. Additionally, the customizable bezels are available in a range of colors that fit your taste and style.

      Should you ever have questions or need help with TV features, specs, or operation, please contact Samsung Customer Support for help at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Scott J

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have experience with The Art TV, having 2 other sets @ our home back in IL. Big Fans!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for art lovers

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Art view is amazing. You can’t tell is a tv . Art collection looks very detailed and real. Museum quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decorative piece of art that makes a difference

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch aesthetic. Compliments my living room in a very subtle way. Guests are always impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Frame TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our home as we love the picture feature.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good, but frustrated

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bummer it has to come with big box that it has to be plugged in to. purchased this t.v. so it was very minimal looking and now we have to hide the black bulky box

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      tbr2025,

      We're sorry to hear of this misunderstanding. The One Connect Box allows you to connect your cable or satellite box or video game system to your TV without having any unsightly wires dangling from the TV. Your TV is connected to the One Connect Box with the One Invisible Connection – a translucent cable allowing you to place your TV accessories wherever works best for you.

      Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    My kind of thing

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service!!! I love the frame TV!!! It was a good choice and I would do it again.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was disappointing to open the box and discover that not only did it have essentially a set-top box but was also still quite heavy. If everything (including the peripheral ports) came as a single display unit, and if that unit wasn’t so heavy, then I’d definitely reconsider. I’m only impressed by the antireflective coating.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Reviewer,

      I'm sorry to hear of this misunderstanding. The Frame TV comes with a One Connect Box, allowing you to connect your components to one separate box, not to the back of the TV. Your TV is connected to the One Connect Box with the One Invisible Connection – a translucent cable allowing you to place your TV accessories wherever works best for you.

      Should you ever have questions or need help, Samsung is here for you. Just give us a call at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    new tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was perfect the person who installed for us was so knowledgeable and friendly. super happy with this tv

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely hate it. The SmartThings app is garbage. All of the tutorials on how to fix the infinite error messages when you try to use the art functionality are for a former version. This this is just a more expensive completely regular TV. I would NEVER buy another.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      KMTampa,

      We appreciate you taking the time to let us know about your experience with your Frame TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Picture TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and heightens look of room! Very sophisticated!

    I would recommend this to a friend
Sponsored