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Customer Ratings & Reviews

$429.00

Customer reviews

Rating 4.6 out of 5 stars with 433 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 433 reviews
  • Rated 5 out of 5 stars

    Nice picture, user friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with Samsung, having purchased their products before. This tv is no exception and can recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY CUSTOMER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From the time I walked into the store to the time of the delivery of my new TV, everything was without a hitch. Perfect!!!! I will definitely buy more products from Best Buy in the future. I’m a HAPPY CUSTOMER!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv and withbest buy lease program paid off in first 90 days and it was literally the same as cash

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture quality and the size is excellent for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, great value. Would definretkly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50" samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    50" tv for a great price .fit perfectly in my bedroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A GREAT PURCHASE, AND ABOVE ALL, THE PRICE. THE BEST STORE TO BUY FROM AND AT THE BEST PRICE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the kids

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great screen beautiful colors just what i needed for the kids !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV , amazing resolution, great price, highly recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sold a damage TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV on Nov 25th but didn’t open it until dec 8th. When I opened it I noticed the screen was popping out. Took it back to best buy and they told me they couldn’t exchange the TV. It looks like this tv was build bad and im stuck with it. It still works with a nice picture but you can see where the screen is popping out.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi AnthonyM,

      We're very sorry to hear about your experience. If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    50" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV arrived with the screen broken all over. It took 2 weeks for me to try to get a return label because I live in rural Alaska. I could not print one online, there kept being an error. After speaking with customer service 5 different times, I finally just sent it back with "Return to sender" and finally got a refund on it 2 weeks later.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JadaP,

      I'm very sorry to hear about your experience. If there's anything else we can assist with, please know we're here to help. Call us at 1-800-SAMSUNG, available from 8AM to 12AM EST, seven days a week. Or visit the Samsung website and click on the ‘Support’ link for:
      • LiveChat with an agent
      • Manuals, Software, and Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my TV arrived shattered, not much to say other than highly disappointed! I returned it and was refunded but so turned off as no follow up after this happened.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi DebM,

      Thank you for sharing your feedback with us. We appreciate your patience in having to deal with the hassle of an exchange. If you decide to explore Samsung TVs again in the future, we’re always here to support you - whether it’s setup, features, or troubleshooting. Reach us anytime at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit the ‘Support’ section of our website for LiveChat, manuals, and more.

      ~ Samsung Advisor Samsung

  • Rated 4 out of 5 stars

    Good TV for the price. Weird remote and interface

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first 4K HDR TV and I feel like I made a good choice. Setup was quick and easy, and it makes my PS5 games look incredible. The intrusive AI features that come standard with every TV nowadays were fairly easy to find and disable in the settings. Only criticism here is that it ships with a weird, iPod-nano looking remote with about 6 buttons and a click wheel. None of them are labeled with sensible descriptions like "sources" or "settings", though of course they had room for dedicated Netflix and Amazon buttons (yuck). Thankfully my decade-old Samsung remote from my previous TV works with this one, but be warned, this ships with the worst remote I've ever seen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to set up and good picture for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and easy to setup. Had no issues using a universal mount on it for a little entertainment center that had a built in wall mount. Good picture and the smart part is responsive. Solid purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value & quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ⭐️⭐️⭐️⭐️⭐️ Perfect TV for a new home This TV is a great fit for my mom’s new home. She’s absolutely happy with it—the picture quality is excellent, the size is just right for her space, and the remote is very easy to use. Setup was straightforward, and everything works smoothly. It’s a great choice for anyone looking for a clear picture and user-friendly experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Tv and Better remote over the 7900

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Picture, light weight. Does seem to take a few minutes to respond to the remote or get fully online. Seems to lag a few seconds selecting apps once it turns on. After a minute or so it responds normal and as expected. Overall great for the price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Completely satisfied with this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a TV that could handle all the apps we use. It was pretty easy to get set up. Also fairly easy and much faster than the old tv to move from app to app. Good quality picture, especially for the price. Figuring out the remote was a challenge, not entirely intuitive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had the tv for less than a month but haven’t had any significant issues. A few “slow” or “noticeable” pixels every once in a great while but otherwise the picture is amazing. Sound quality is very clear also. The angle of the 2 hdmi port plug ins on the back makes it hard to sit the tv very close to the wall so I am planning on replacing my current hdmi cord with a 90degree plug version, but that’s just me. Excellent choice for me, upgraded from a previous model Samsung that was great also. Samsung is the way to go in our house. The anynet system lets you control other connected devices using the tv remote, ex. the tv remote to control PlayStation function while streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bedroom tv upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, easy to navigate and I like the picture. Remote is small took a little getting used to from my prior Samsung model. Good price with sale and a BB gift card.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely loving my new 2025 Samsung Crystal UHD TV! The 50” screen is the perfect size for my space, and the picture quality is super sharp with vibrant colors. I’ve been really impressed with the smart features and it’s fast, easy to navigate, and has all the apps I use. Gaming on it is smooth with no lag, and everything just looks amazing. No complaints at all. Highly recommend if you’re looking for a solid TV at a great value!

    I would recommend this to a friend
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