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Customer Ratings & Reviews

Your price for this item is $199.99
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Customer reviews

Rating 4.5 out of 5 stars with 35 reviews

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91%
would recommend
to a friend

Customers are saying

Customers are satisfied with the picture quality of the 55" Class (54.6" Diag.) - LED - 1080p - Smart - HDTV, with many commenting on its excellence. The TV is also considered to be user-friendly, with positive feedback on its smart TV section. While some customers mentioned the need for an additional HDMI cable, the overall sentiment towards the product is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-35 of 35 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv for the $$$$$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful crisp picture, highly recommend!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung HDTV The Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase, delivery and setup could not have been easier. A great tv at a great price. We love it! ☺

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is absolutely nothing that you don't like in this TV. It's out 3rd Samsung TV in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a very good big TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a 47 inch TV, but it had a fault: it would not allow you to adjust brightness. Night scenes were like watching radio. We bought this one so we could see night scenes. It works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with the TV. I am also very pleased with the installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of setup, Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has a great picture and it was so easy to mount on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TVs are Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Samsung 55" TV! The picture is so clear and sharp. We have been buying Samsung for years and most likely will continue to do so. The delivery person was helpful and we got things set up easily. Best Buy's sales guy was easy to work with as well. We would go back to BB for future purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't express how incredible this tv is for the price. The sales man steered me away from the higher priced tics to this one and it proves to be comparable to all of them for a quarter of the price. Highly recommended

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    What a difference from my "old" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy that I chose to purchase this TV .

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great tv great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compared to other tv's awesome price and the picture is incredible. Thought about going with bigger tv but different brand because of price. Glad I didn't. Well worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    So far so good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much research on TV's on BBY and other sites, I determined that 4K technology wasn't 100% there and I wanted to just get the best 1080p TV in the market and this series from Samsung was rated very favorably. Straight out of the box, the picture was good... not great. I had to do a lot of tweaking to get it to where I liked it. The biggest issue was the dreaded "soap opera effect" which was very prevelant on this TV out of the box. Once I was able to dial in the optimal settings and disabled the auto motion, this TV is pretty amazing. One thing to note, mine came with the default setting set as "Store Mode" as opposed to "Home Mode" so none of the settings and changes I was making were savings after powering down. I went through setup and corrected that and now it is 100% awesome. I am very happy with the purchase. Picture quality is 9/10 in my opinion. The only negative I have is the stand it comes would be better if it would swivel but I am having it mounted on my wall so it isnt that huge of a deal. NOTE - This TV is like it shows in the images - it is BLACK not silver as the description says. The stand is silver but the TV itself is a stylish black.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of setup

    Rated 5 out of 5 stars

    Great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased after a recent basement remodel, great tv for the price. Easy setup and happy so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Red line down center of picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had This TV barely over a year and now a red line is permanently going through the center of the TV.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Gorgeous Picture - But ....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the TV when I first set it up - beautiful picture and very good sound without a sound bar (clear and loud enough). I returned the tv after a week as the picture on my set would go black for a second or two everytime I watched it for more than one hour (it happened twice during a two hour movie). Also the sound would cut out for a split second about once a day while viewing. The Smart TV worked good online apart from content that requires Adobe Flash since this cannot be installed on these tv's - therefore if you want to watch a sports event that uses this technology you need to hook up the computer to the tv direct with hdmi - not using the built in browser. I called Samsung about that and they verified that is the case. I can't recommend this tv because of the display and sound sporadically cutting out.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Came broken, couldn't return it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This might be a good TV but I'll never know. I opened the box and set up the TV. While there was no visible damage out of the box, when I turned it on it was apparent the screen was, in the words of the manager at Best Buy, "horribly damaged." Even though the TV was delivered by Best Buy from their warehouse and only touched by a professional installer, Walter at Best Buy on 2255 Springfield Ave, Vauxhall, NJ refused to take it back. Horrible, horrible service. Best Buy lost a customer over this.

    No, I would not recommend this to a friend
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