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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 3158 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers recognize the 55" Class 7100 Series LED 4K Smart Tizen TV for its exceptional picture quality, user-friendly setup, and reasonable price point. Many users applaud the TV's excellent sound and image quality, while others appreciate the ease of installation and mounting. However, some users have expressed concerns about the TV's remote control design, durability, short lifespan, screen issues, and volume level.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 3,158 reviews
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV right price could be a little bigger screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pixel clarity bonanza! Adjusts well to each medium.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable brand and decent middle of the road model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was good and helpful for my level !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing TV, great quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant at first but completely blown away!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great selection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a new television. BB had a great selection and customer service was non-pressuring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv for the buck I would buy again do again

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv good sound, great image just a little expensive my point of view

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Yassy,

      Thank you for purchasing the Samsung RU7100 4K Smart TV. I'm glad to see you are happy with picture and sound quality.

      Should you ever need assistance with features or any concerns that prevent your experience from being 5-star, please reach out to Samsung Customer Support via any of the following options:

      1) Phone: 1-800-SAMSUNG (ask for TVs) Available 8AM - 12AM EST (Mon-Fri) / 9AM - 11PM EST (Sat-Sun)

      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support

      3) Facebook Messenger: https://www.facebook.com/samsungsupport

      4) Twitter: https://twitter.com/SamsungSupport

      5) The Samsung TV Community is also a great resource for getting help from Samsung moderators and customers: https://us.community.samsung.com/

      If you have not already done so, we invite you to register your new Samsung TV at:  https://www.samsung.com/us/support/register/

      Registering your product gives you access to easy warranty support, convenient opt-in to special promos & offers, faster troubleshooting & service, and quick notification of system updates.

      Again, thanks for choosing Samsung. Samsung

  • Rated 5 out of 5 stars

    Absolutely!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! Couldn’t have made a better decision!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good T.V

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The T.V is nice but the mounting brackets are strange. Samsung wants you to buy there mounting kit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it .. good images...........................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great images

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the tv is working excellent no issues at all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it works great with my Xbox ps4 and switch I can control my Xbox and ps4 with the tv remote

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv replaced a Sony LED tv. We like the brightness of the Samsung better in our bedroom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    High Quality TV at a Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4K UHD is a game changer and 120 fps does the job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to walk through the functions.. great colors.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv, which it could get the Peacock app but that is the app issue, not the tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy set up, good sound & great picture

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store associate was very friendly and helpful in helping me decide on which TV was best for me!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV with great quality picture for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience buying the tv at Best Buy. Customer Service Representative was very courteous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gift

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havnt used this much as I purchased as a gift for a friend. But he seems to enjoy it.

    I would recommend this to a friend
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