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Ste 188
Sterling, VA 20166
Open until 8 pm
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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 776 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the excellent picture quality, ease of use, and vibrant colors of the 55" Class CU8000 Crystal UHD 4K Smart Tizen TV (2023). Many also appreciate the user-friendly remote control and consider the TV to be a good value for its price. While some users noted minor issues with volume control and software responsiveness, the positive feedback on picture quality and ease of use overwhelmingly outweighs these concerns. The convenient setup process was also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 776 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is amazing for the price. Besides the normal stuff like picture, tv comes with live gaming services (seperate subscription cost). So if you have good internet you're essentially buying an xbox series x since you can stream game pass.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv I bought

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good tv and it comes with customer service support

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Bad Packaging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv. The picture is beautiful! Processing speed is very fast with zero lag. The only issue I've had is that, after openning this tv, I found tiny pieces of styrofoam stuck between the tv frame and screen. They could be seen at every angle of the frame. They were a nightmare to remove.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best tv ever!!! Honestly everything is super clear and works amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid TV, Excellent price point, may purchase a second for my bonus room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is a real Best Buy! Great product, great customer service, price match and best of all to still be able to see the products in person before buying. I also love the interest free payments plan Beautiful TV . Very nice picture and the kids love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is wonderful. Remote is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great 55" Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV, picture, ease of use, good size ... I'm happy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice upgrade without breaking the bank!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice picture for the price, great “SamsungTV” options if you don’t have cable or if your service screws up every time it rains. Really glad we upgraded of of the TVs to this model, kids are very happy…we hardly see them anymore lol.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Best price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent image abs sound quality Ease to operate

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture quality but confusing homescreen

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is clear, has depth and rich colors. However, the homescreen is very confusing with lots of content displayed but few ways to manage or arrange them in a logical and intuitive manner for an average user. The set up functions are poor with limited choices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Samsung TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung TV offers sharp picture quality, smooth performance, and an easy-to-use smart interface. A great value overall. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Disappointing purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture but lousy sound. I find the Apple TV style remote difficult to operate. This set is replacing a 12 year old Samsung LED smart TV. I honestly cannot say that this was an upgrade as the picture is not any better. I will keep it but not overly happy with it. I do have 3 other Samsung TVs in the house and am pleased with all of those.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, tv setup was quick and simple, great value for the money

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 4 out of 5 stars

    Nice display; difficult connector access

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice screen; remote works well, including with other connected devices. Not an amazing experience, but very good. Make sure that you connect everything you need to before positioning this TV, because the ports are all on the back and difficult to access once it is set up. I wish there were some side or bottom ports.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another analog guy living in a digital world.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is excellent. The installment was a problem in that after 4 days it could not pick up the Spectrum signal. It took Spectrum to replace the cable box with visits from 2 Techs to have it function properly. Dr. Anthony Porco

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Living room tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with TV. Good picture quility. Easy install mounted onto wall. Sound quality good.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv. Perfect for a medium size room. Sound and picture quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung 8000 Series 4K

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has always been a leader in the HD Tv market. My last TV was the 7000 Series and it was a good quality for the price. That Tv lost its picture after several years. So now I bought the newer 8000 series and the picture is even better. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent, Budget-Friendly TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall excellent TV for this price range. No complaints other than Samsung's built-in ads, but that's common with any smart TV these days. Upgraded from a probably 15 year old TV, so this one is a huge step up for us and would recommend for anyone looking for a TV within the $300 to $500 range. Super lightweight. Like the bluetooth audio connectivity. Think the cord organizing channels built into the back of the TV is clever and a nice added feature. We are (mostly) a family of gamers, so the dedicated video game portion of the TV OS is pretty neat.

    I would recommend this to a friend
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