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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 775 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the excellent picture quality, ease of use, and vibrant colors of the 55" Class CU8000 Crystal UHD 4K Smart Tizen TV (2023). Many also appreciate the user-friendly remote control and consider the TV to be a good value for its price. While some users noted minor issues with volume control and software responsiveness, the positive feedback on picture quality and ease of use overwhelmingly outweighs these concerns. The convenient setup process was also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 775 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear sparkling picture with the best sound of any television I have ever owned, and I’m old! The pairing with Xfinity cable was exceptionally quick and easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV. Hook up went very easy to the soundbar system. Controls work well. The home smart hub is very easy to navigate. Hooked this up for my 85 year old Mother, and she now can easily navigate between all the apps, play her Blu-ray movies all without having to change inputs like she did using a Roku. She is branching out and finding all kinds of new things to watch finally. My only complaint is the picture, no matter which setting or mode it is on seems to have a too bright or washed out type of setting. I even went in and manually adjusted the settings, after looking up calibration settings others have posted online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Picture Quality and Smart Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with this purchase! The picture is sharp and vibrant, especially in 4K. The smart features are fast and easy to use, and the Tizen interface is intuitive. Great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, love it for the price and the quality of the tv is a really good tv if you are on a budget and want something really good and sound is up to Samsung quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good bang for your buck. Better in quality when there isn’t any light hitting the screen. Would recommend for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    excellent upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick boot up, apps are very responsive, and the picture is very clear. Would recommend as a solid upgrade to an older tv.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great TV and price!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just cannot beat a Samsung. The colors are amazing, the blacks are sharper, the features are everything that we've needed. Would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! Smart TV's are so awesome and I love the Samsung TV application. The remote is so simplified compared to all the others I've had in the past!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv.. Samsung makes a great product.. Great picture quality and experience..

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read lots of reviews on quality of televisions landed on Samsung being one of the better brands. Not disappointed at all.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Replacement TV purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had heard good things about Samsung TVs while looking for a replacement. We were not disappointed! What an improvement over our previous unit!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I t shows clearly, I enjoy watching with my family and friends. Good overall rating of this product. I think it could be a bit more user friendly, its is hard to select the channels or adapt to the channels.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Purchase - Value for money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Brand! Picture is amazing. Also had a good experience with delivery team and the staff at bestbuy online store Would definitely recommend bestbuy.com

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Lasted almost 2 years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV have been great no problem, then the screen started to go out. the image was great when it was working watched everything on it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung "55,smartTV was easy to setup and connect to our cable provider. The picture quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Overall great TV for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice TV. Adjustable picture settings for desired viewing. Smart and sleek. Overall great TV for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Just what we were looking for our bedroom

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value, Good quality fit perfectly over our dresser. The picture is clear. Smart features make it easy to navigate.We are very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service , recommend the tv very good quality

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New TV purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and steaming is much better with the higher processing speed. Great if you want to cut cable or satellite and go with streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Online Samsung 55" TV purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received the online order the next day . It was perfect and hooked it all up right away. The Samsung 55" tv has been great. Thanks

    I would recommend this to a friend