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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 775 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the excellent picture quality, ease of use, and vibrant colors of the 55" Class CU8000 Crystal UHD 4K Smart Tizen TV (2023). Many also appreciate the user-friendly remote control and consider the TV to be a good value for its price. While some users noted minor issues with volume control and software responsiveness, the positive feedback on picture quality and ease of use overwhelmingly outweighs these concerns. The convenient setup process was also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 775 reviews
  • Rated 5 out of 5 stars

    My she shed TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how this smart Tv remembers that I watch You Tube TV and automatically brings this application to the forefront.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Tv the best glad I switch from LG to Samsung the best move I made upgrade at its best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv the graphics are awesome I would recommend it to my friends and family and the customer service at Best Buy was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sales consultant who listened to what I wanted and what I was willing to spend. Love movie night!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Picture quality and size, nothing else.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture wasnt bad but the operating system glitched a lot. I was able to download my favorite streaming apps, but only once and they no longer would function. Id imagine in 2023 you’d need to include more than 2GB of storage on a device with memory hungry streaming apps. I hard rest the television twice to no avail and returned it. In hindsight, just purchasing an apple tv wouldve solved my problems, but id like standalone operation without further purchases to make it functional.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Kevin,

      Thank you for taking the time to provide feedback on your CU8000 TV. Please know that your feedback will be shared with our internal product teams. We take pride in our products and are sorry to hear that your experience was not up to our high standards.

      We do hope you will give Samsung another chance when purchasing your next TV. If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      1) LiveChat
      2) Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I have it setup with my Samsung sound bar and my Nvidia box and they all fit together nicely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best of the best TV I am very happy and enjoy it every day

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second tv and I would recommend this product to anyone !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv the sales person was very polite he knew all about the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuytheBestStore

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech Jose was very friendly n approachable, great job couldn’t be happier with new tv and installation Ty for your service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 55 TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been buying Samsung TV for Over 40 years and i never have been disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING TV FOR CHEAP

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv and for a great value. I would definitely recommend this tv to others.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WONDERFUL

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this TV! And it was the perfect size to fit in my entertainment center.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv and quality. Using this tv in my daughter’s room and she is super excited!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good price and picture bad brightness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and picture but not bright enough causing glare issues

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this tv for my elderly mother as an early Mothers Day gift. It was easy to set up and even easier for her to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great budget tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it . It's a big difference from my last one. It enhance your video game play. My playstation 5 work with it seamlessly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a difficult time understanding the features but tech support helped. The TV`s are becoming too complicated.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good tv we like it need to connect bose head phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extremely happy...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the t.v. Great installers came on time, very nice.

    I would recommend this to a friend