Customer Ratings & Reviews
- Model:
- UN55CU8000FXZA
- SKU:
- 6537378
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the excellent picture quality, ease of use, and vibrant colors of the 55" Class CU8000 Crystal UHD 4K Smart Tizen TV (2023). Many also appreciate the user-friendly remote control and consider the TV to be a good value for its price. While some users noted minor issues with volume control and software responsiveness, the positive feedback on picture quality and ease of use overwhelmingly outweighs these concerns. The convenient setup process was also frequently praised.
This summary was generated by AI based on customer reviews.
Buffering
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv often blanks out and start buffering. It takes a while before it comes back on. It’s quite annoying.
I would recommend this to a friendBrand response from Samsung
Posted .Hi MadameD,
I’m sorry to hear about the issues you’re experiencing with your CU8000 TV buffering. To ensure performance is fully optimized, please make sure your TV is running the latest firmware. To do so, go to Settings> Support> Software Update. You can easily update from there if necessary.
Next, I recommend utilizing the self-diagnostic tool, which checks memory, frees unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Television
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with product and information explain from the salesman
I would recommend this to a friendGreat 55" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4k video at a great price. Build quality is just what you expect from a SAMSUNG product.
I would recommend this to a friendWe’ve moved up !
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a Dumb TV for years, Mow our New Samsung TV is a SMART ONE!
I would recommend this to a friendGreat buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is great! We love the free Samsung tv channels!
I would recommend this to a friendNice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen and everything is perfect so far, good product, and good seller
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy, would definitely recommend. The price was also in budget.
I would recommend this to a friendGreat priced TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, the image is super clear and comes with all the apps.
I would recommend this to a friendGood tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine haven’t had no problems and hope I won’t have no problems
I would recommend this to a friendMs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is good and well functioning and will recommend it for people
I would recommend this to a friendBest service and product!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful television and sound bar. Great customer service from Frank and Alex!
I would recommend this to a friendKaren
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv however the sound is so low you have to put it over 50 to hear it
I would recommend this to a friendBrand response from Samsung
Posted .Hi Karen,
Thank you for sharing your experience with low volume. There are several volume features you can adjust, which may improve your audio experience.
1) Auto Volume automatically adjusts the sound to a certain level when changing channels or switching to another external input. Go to Settings > All Settings> Sound > Expert Settings > Auto Volume.
2) Adaptive Sound automatically adjusts to a specific volume level while watching TV. The TV analyzes your volume usage history by time period to automatically adjust the volume when you use an app or switch to an external input source. Go to Settings> All Settings> Sound> Sound Mode> Adaptive Sound.
3) Several Sound Modes are likewise available to meet your personal preferences: Home > Settings > All Settings> Sound > Sound Mode.
Also, some sources have their own volume control, which might need to be set higher. Please check the volume control of the external device (cable box or satellite box, DVD, Blu-ray, etc.) connected to your TV. Also, check the cable connection between an external device and the TV and then try the cable connection again.
If you need more help, Samsung is here for you! Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Guest Room TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and superb installation. Could not be happier with the experience.
I would recommend this to a friendtv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice tabletop tv. excellent advice on deciding which model to buy
I would recommend this to a friendSamsung TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is not as vivid as I expected and the salesperson recommended a sound bar, but declined.
I would recommend this to a friendGreat deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV for the price! High quality image definition.
I would recommend this to a friendKitchen TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a beautiful TV but it is a bit bright. It fits the end of our Island perfectly,
I would recommend this to a friendGatorade56
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good quality TV,your service was on time and professional
I would recommend this to a friendGreat deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen has great color and visual clarity. Highly recommend for the price.
I would recommend this to a friendWorks great (tv)
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv, works great! I have it in my room . Play videogames smooth
I would recommend this to a friend