Customer Ratings & Reviews
- Model:
- UN55CU8000FXZA
- SKU:
- 6537378
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the excellent picture quality, ease of use, and vibrant colors of the 55" Class CU8000 Crystal UHD 4K Smart Tizen TV (2023). Many also appreciate the user-friendly remote control and consider the TV to be a good value for its price. While some users noted minor issues with volume control and software responsiveness, the positive feedback on picture quality and ease of use overwhelmingly outweighs these concerns. The convenient setup process was also frequently praised.
This summary was generated by AI based on customer reviews.
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent clarity and overall quality with seamless app connectivity.
I would recommend this to a friendSamsung TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This screen is awesome. I have never seen a tv screen this clear.
I would recommend this to a friend- Cons mentioned:Processor speed
Not Up to Samsung Standards
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2023 model. Had an AU8000 50 inch. This CU8000 55 inch has a very slow processor. Startup takes an excessive qmount of time. Will upgrade when q60c goes on sale. Older AU8000 is a much bettervmod2l and $200 less expensive. Pic quality is ok though.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi JosephY,
We appreciate your feedback on the CU8000 TV's processor. Please know we are here to help and have a few recommendations that may improve your experience.
First, to ensure performance is fully optimized, please make sure your TV is running the latest firmware. To do so, go to Settings> Support> Software Update. You can easily update from there if necessary.
Next, I recommend utilizing the self-diagnostic tool, which checks memory, frees unused cached memory, and closes background apps. Go to Settings > Support > Device Care > Start Device Care.
I hope these tips help you enjoy your new product.
You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv love samsung have had no problems with it
I would recommend this to a friendSamsung TV 55”
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with our television & soundbar quality.
I would recommend this to a friendCharles Chen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the Samsung so much that I am going to buy another one this week!!
I would recommend this to a friendAwesome
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung TV's are the best, have bought no other brand.
I would recommend this to a friendNEW SMART TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best gif for my daughter birthday she is so happy with the new tv
I would recommend this to a friendSamsung tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a very nice tv nice size tv to watch, I really love my tv
I would recommend this to a friendSamsung TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has an amazing clarity. I recommend it. Thanks Best Buy
I would recommend this to a friendUPSET
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not satisfied with the tv I didn’t want a smart tv for steaming Checking into how I return the tv .
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Diva70,
I'm sorry to hear you are not satisfied with the CU8000 TV. Please know you can turn off the Smart Features of your TV.
Go to Settings> All Settings> General > Smart Features> Disable the Autorun Smart Hub function.
I hope this helps improve your experience. If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Advisor
Samsung is the best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality of video and audio Samsung makes the best
I would recommend this to a friendLove TotalTech
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always great customer service from TotalTech. I am so glad that I purchased it.
I would recommend this to a friendSamsung Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were very pleased with the service and the quality of the tv
I would recommend this to a friendMr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv great quality and the people at Bestbuy were outstanding
I would recommend this to a friendPicture quality at set up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Factory Picture settings were not so good for clarity and color. Still not optimal .
I would recommend this to a friendTelevision
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very gooooooodddddddd very very gooooooood goodddd
I would recommend this to a friendBedroom TV to Mount on Wall
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new TV! Got this for the bedroom and it is a game-changer.
I would recommend this to a friendMr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its fantastic! Will gladly tell other people about it.
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellentxxxxxxxxxxxxxxx. Xxxxxxxxxxxxxxx ccxxx
I would recommend this to a friend