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Customer Ratings & Reviews

Your price for this item is $99.99
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The comparable value price is $499.99

Customer reviews

Rating 4.6 out of 5 stars with 773 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers highly value the excellent picture quality, ease of use, and vibrant colors of the 55" Class CU8000 Crystal UHD 4K Smart Tizen TV (2023). Many also appreciate the user-friendly remote control and consider the TV to be a good value for its price. While some users noted minor issues with volume control and software responsiveness, the positive feedback on picture quality and ease of use overwhelmingly outweighs these concerns. The convenient setup process was also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 773 reviews
  • Pros mentioned:
    Picture quality, Remote control

    Rated 5 out of 5 stars

    Samsung cu8000

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for $499.00 dollars.clear picture from all angles. Also has solar remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good value, loaded with features.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fine TV with most of the bells and whistles. Picture quality is good considering the resolution and lightning source. Blacks aren't truly black, sound really requires a soundbar, which we have. This replaced another Samsung that started to bloom after 8 yrs. A good run. We like Samsung as a brand.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Thank You

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always purchased my electronics from Best Buy. I am very pleased with my Samsung CU8000 TV, very good picture, very fast shipping as well and great price, right in time for Football Season i would like to say Thank You Best Buy and you guys keep up the great work.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We went in thinking we were going to buy a cheap tv.After talking to a sales associate who explained the picture quality on this model we realized paying a lottle bit more for the picture quality was worth it!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Our new tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole process of exchange was smooth and simple. Picture is clear and sharp, we are enjoying the NCAA finals on our new tv

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The search icons

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the one click search and find bar. Makes my search navegating easy to find for whatever you’re looking for. Easy asset to location change setting to better fit your need.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Software

    Rated 3 out of 5 stars

    Good Picture, Bad Software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. The "Smart" tv software is unintuitive and can't be customized to fit your needs. Overall, it is a nice tv when used with a Roku, Firestick, or Apple TV.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi ChristopherB,

      Thank you for your feedback on the CU8000 TV Software. You can choose what your TV does when you turn it on by going to Settings > All Settings> General > Smart Features.

      When you set Autorun Smart Hub to be on, the TV displays the Home Screen automatically when you turn the TV on.

      If Autorun Last App is set to on, the last used app automatically runs when you turn on the TV. You can turn this function on or off.

      I hope this tip helps. If there is anything we can do to assist further and improve your user experience, please let us know by contacting Samsung Customer Support. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    So Far, So Flawless

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is an almost identical replacement for the Samsung 55" smart TV purchased just over two years ago. The original TV developed white circles, which indicated issues with the LCD panel. So far the new unit is functioning flawlessly. Unlike the original TV, it is not VCR-compatible, but then, we haven't watched a DVD in a decade! Would strongly advise anyone reading this to invest in a BestBuy extended warranty. We did, so the new TV cost us nothing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung cu 8000

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im very happy with this tv, the screen is very clear, has depth and good color

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    IT WAS A GIFT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color, sound and clarity. Bring everything to life.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a smart tv for my parents does everything well for a good price range

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Crystal UHD tv 55 inch. 2023 model

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent crystal clear picture. Samsung always delivers with TVs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pbm

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is a good product and this TV is OK I wish it was a little bit more brighter than the ones I noticed and it was a little problem just to find the apps that I wanted my son to help me of course but now I’m seem to be OK I just need to be a little bit brighter and where is the volume button on the remote that still seem to be a little bit a problem for me

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    incredible picture and sound quality.Great value for your money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Really enjoy the picture quality and sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Pretty good T7

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good picture but Samsung TV are not the easiest to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stubborn man

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old tv had a backlight issue and this was a surprise for my gamer bf, needless to say he was in his glory. The difference is amazing and I can’t get him away from it now lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer support. All the employees was very supportive in my experience and purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy TV Installers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan and Anthony were the two technicians that installed out new TV. They were professional and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great after a few hours of Figuring out New Style Remote Good Price Fast Delivery

    I would recommend this to a friend