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Customer Ratings & Reviews

Your price for this item is $349.99
The comparable value price is $499.99

Customer reviews

Rating 4.7 out of 5 stars with 218 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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94%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 218 reviews
  • Rated 5 out of 5 stars

    From 32" to 55"

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound are good, and it was easy to setup. We went from a 32-inch TV to a 55" we are really enjoying the larger TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, I love that I didn’t have to connect the sound bar. The clarity of this Samsung TV is beyond what I expected! Picture is Excellent the colors are so vibrant and real!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first Smart TV, replacing my 1993 CRT-type TV. Using it only on antenna so far but very happy with the picture and sound quality. I do intend on delving into it's Internet features in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice price and a nice TV it's got great color and clear picture. This is the second smart TV from Samsung and it's another winner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome Picture is so clear and colors are so vibrant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to navigate. Was able to hang it on the wall without any problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so pleased with this tv :) works so well and the quality it great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect home office TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality, sound, and volume. This works well as a stand-alone TV. No need to add sound bars or such items. The remote can be a little finicky every now and then, but that is not a major issue worth dwelling on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55" Crystal UHD TV

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv looks awesome. Downgraded from a 65" to 55". Great picture, usb plug and play, plays all types of video files.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great television for an affordable cost

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this to replace another smart TV and this one works so much better. It was easy to set up and very intuitive to use; the apps load quickly and the color is great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    User Control

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User guide could use some review/rewriting. When you select Home it turns off the current program then you have to re-select what you want to watch. The home screen very busy. No way to customize Home screen. Very convoluted on how to add an App and other functions. No very much technical information available.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi RaySee,

      We appreciate your feedback on the DU8000 TV's Home Screen. Please know you can customize the apps you see on your Home Screen.

      To do so, please follow the below instructions:

      1. Select Apps on the Home screen, and then select App Settings at the bottom of the screen. Select an app to use the following options:
      1. Add to Home: Move the app to your desired location on the Home screen.
      2. Lock: Lock the app with a PIN so only you can use it. When the app is selected again, you will be prompted to enter the PIN to unlock it.
      3. Move: Move the app to another location (i.e., Your Home screen)
      4. Reinstall: Reinstall the app.
      5. View Details: View the app’s information and details.

      I hope these tips help you enjoy your new product.
      You can contact us for further help at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Advisor Samsung

  • Rated 5 out of 5 stars

    I love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. easy to install. It need two people. Also get the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, good picture for a good price. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy setup, would definitely recommend the purchase of this tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and price for our needs. Easy to use and picture quality is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, we love it in our household easy setup and excellent picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Samsung TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this tv - it is located in my bedroom - picture is crystal clear - much better than the LG I had previous. I can see all the details in the pictures. The sound is loud and clear - I was going to get a sound bar - but don't need one. the tv is loud enough on volume 15 or 16.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great and slim TV for the price. The image quality is crystal clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase-Samsung 55” 4k QLED TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing our new Samsung 4K QLED tv was a smart purchase. In store assistance was exceptional. Delivery was on time and the installers were professional, knowledgeable and timely. The tv itself has enhanced our viewing, with its clear and detailed picture quality. Best Buy is the best place to find exactly what you want at a reasonable price and receive appropriate help if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light, skinny, cristal, cheap, beautyfull Nice tv.

    I would recommend this to a friend
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