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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 1211 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality, describing it as beautiful and vibrant. They also appreciate the easy setup and affordable price. While some customers have concerns about the remote control and the motion rate, overall, customers are satisfied with this TV's performance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,211 reviews
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    I Feel like I'm in a Movie Theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung QLED TV produces a very bright picture with brilliant vivid colors. All my friends that come to my apt think they are sitting in a movie theater. From any side view you still see full color.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    I love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great upgrade for me I love the color the picture and the sound you don't have to by a sound bar with this tv and I always by my electronics from best buy

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Remote control

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, great picture. I listen to my Spotify playlist on this TV, I watch my Hulu, Netflix, Android box, and I also watch videos and listen to music from Youtube on this TV. It has ample HDMI available for devices. The remote control adapts to all devices so you only need the one remote control.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    very vivid colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was talk into buying a new T.V. buy my wife. Nothing wrong with my old one I thought. The colors and the quality of the picture is beyond my expectations. I should of upgraded earlier. Such a huge difference.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Samsung 55” LED Q6F for sunroom. An excellent TV. Anytime of day you can watch tv without Light hurting it. Colors are tremendous. Would highly recommend the LED

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for viewing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 55" LED Q6F series is Great picture and sound is great, the picture for watching hockey or baseball is wonderful and the natural colors viewing golf is beautiful, The wait for this TV was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THE BEST GAMING TV, PERIOD! FREESYNC AND 120Hz!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung will be my exclusive gaming TV brand for the rooms in my home. Freesync support up to 120Hz is amazing for the Xbox One and PC games. 1400p@120Hz upscaled to 4k looks perfect with no noticeable upscaling artifacts. Black Frame Insertion works superbly for fighting games, as each frame of gameplay is not blurred together. Please read rtings.com for their review of the Q6, Q7, Q8, and Q9 models to know how to activate certain features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sylvaniagal

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture! The picture is so clear and vibrant. The 55 inch tv is the perfect size for our living room.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is awesome. with nice picture and sounds. Easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung TV has an excellent picture and many quality features!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The great picture quality.I really love this Samsung Q6F LED TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is wonderful. Picture clear and crisp. So happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for my first QLed smart LED tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first purchase of a 55" Q6 Smart QLED hd tv. The price was just right & the simplicity of setting up was priceless. I'm extremely happy with the clarity of the picture and the simplicity of navigating through all the apps. Thanks again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    16 months later

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unable to leave a review due to an old email I use when purchasing . *********I absolutely love the tv No problem at all and works fast with all apps.*********

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect tv size for a Small unit!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size for a small space unit! The quality of the QLed is by far better than the other brand. Q6 is not bad compare to Q8, they are slightly the same. I think I had a smart buy, smart choice! ☺️

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    enjoying it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has surprise me on the picture and performance.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Malfunction in less than 12 hrs..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this on 11/22, and it was delivered this morning 11/26 at 9:45 am. Then we set up the tv and was able to use it by 10:15 (easy peasy). Beautiful graphics, neat features, etc. Not even 12 hours later (around 7 pm) we discovered a flaw while watching Netflix. There was a white vertical line on the screen.. It indeed is an internal malfunction as we tried troubleshooting ourselves (changing the picture mode, power on/power off), and yet the line is still present even over the menu options. A little disappointed because I know there was potential with this upgrade for me and my husband. I sure hope we can get it exchanged and won’t have to run into the same issue. We didn’t even have this tv for a whole day and it already malfunctioned. I had higher expectations when it came to price I paid.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Lanaejeanx3,

      I apologize for the let down.
      Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller.

      Please reach out to us so that we can provide troubleshooting or begin warranty service.
      You can contact our Customer Support toll-free at 1-800-SAMSUNG.
      Simply copy-paste this link into your browser to LiveChat or Email us: https://www.samsung.com/us/support/#contact_us_for_support

      We are likewise reachable by Facebook Messenger at: http://m.me/samsungsupport .
      Or find us on Twitter at  https://twitter.com/messages/compose?recipient_id=18768513.

      - Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Excellent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased one Samsung 55” QLED TV. After seeing it my wife insisted we buy one for her. We now own two.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent bought ... this year. I would like to recommend

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TV had Pixel problem after three hours

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the tv on the 16th of this month and set it up on the 20th. The tv worked just fine for about three hours and then developed a horizontal line completely across the top of the screen and 4 vertical lines on the left side of the screen.Contacted bestbuy and was told to exchange it for another I had to rebox the tv and return it to the store since I had originally brought the tv home myself instead of waiting for three or four days for delivery. I'm going to exchange it for another one and see if I have any more luck with it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      DarDan,

      I am very sorry for the line issues you have encountered and understand your frustration. Your user experience is very important to us and will be shared with our teams.

      I hope the new Q6F TV will work out for you.
      Should you need any further assistance, please contact us:
      1) Toll-free calling: 1-800-SAMSUNG
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      Again, thank you for taking the time to share your experience and provide us with information that helps improve our products and service.

      - Samsung Ambassador Samsung

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