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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 388 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the picture quality of the 55" Class - LED - Q7F Series - 2160p - Smart - 4K UHD TV with HDR, with many saying it is terrific. They also appreciate the easy setup, especially the one connect box. However, some customers have concerns about the remote control, particularly the voice control feature, and a few have mentioned issues with motion blur and source switching.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 388 reviews
  • Rated 3 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: -Easy set up -One box for everything -Great colors -4k gaming looks great for the most part. Cons: -Blurry motion on fast sports action like basketball or soccer (even when you “dumb down” the tv) -Trail issues and some blurriness even on 4K gaming. After doing a lot of research, I chose the Samsung over the LG mainly because of numerous burn-in issues reported with the LG. My problem with the tv is that it’s great for 4K films, but if you like watching sports, or even 4K gaming that contain any fast action, the tv is useless. It’s just not crisp, and becomes blurry. I’ve messed around with all the settings and turned off basically all the auto features, but it still doesn’t solve the problem. If you plan to use this to just watch 4k films, then this is a great product. If you plan to use your tv for any sports watching, pass on this tv.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best picture ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicest TV I have ever had. Picture quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture ok sound. Am really happy with this purchase. Love Samsung products

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Lots of stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV does it all and a great picture and sound too

    I would recommend this to a friend
  • Cons mentioned:
    Ambient mode

    Rated 4 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing tv. The only cons is ambient mode is knly 1 minute and cannot b adjusted

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    4K tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vivid colorful picture so clear. Great quality tv. Samsung is a great brand.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great Tv for DVD’s

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all my expectations I can see further into the blacks than before

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV - Good Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV I have ever had, worked right away with my Denon AV. Very happy...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Sound is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the picture and the features of the tv but the sound is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is all that and a bag of chips! I had to mount on a stone wall above a fireplace with no ability to run wires invisibly. I am absolutely delighted with the product and it’s performance. The wire is there, but so tiny you don’t notice it unless someone points it out.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality and extremely simple to hook up.

    I would recommend this to a friend
  • Pros mentioned:
    One connect, Picture quality

    Rated 1 out of 5 stars

    TV Dropped Dead after 3 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set looks beautiful and the picture was beautiful. A few weeks after we installed it - the kids complained it had stopped working, and I unplugged everything & reconnected, and it came back to life. Now 3 1/2 months from purchase - the TV is dead - not a single sign of life, and Samsung is sending a technician out - their warranty they say is 1 year. The smart One Connect looks amazing, but your entire life depends on this little cable - now no one touches the cable, but the console box of the one connect, even when working has no light or anything to show it is on - this makes no sense to me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV - I would recommend it to a friend. Nice picture.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup not bad directions need to state to use Samsung hub to connect every device and not connect everything to the AV hdmi ports old school. The controller lacks buttons for access to devices have to go through too many functions to get devices connected. Once setup is done it takes time to get used too. Love the true black & white

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love at first sight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this TV and the 4K games I spend time playing on it. I had a few issues with some of the features, the way they were set up, but happy to know that I definitely invested in something more than I had originally bargained for. Great TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is nice and bright. I like that there's a full picture as opposed to having a bezel edge around the TV. The single cable fiber optic cable is nice because there aren't a ton of cables hooked to the back of the TV. There's just one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Samsung for over 12 years that could still make us and everyone else say WOW. We loved it and it was gorgeous until we moved across the US. So we went with the new QLED. In the store it looked amazing but at home it is nice but doesn't seem to have the "wow" factor. A little disappointed for the money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this tv for a while and the quality is really good. The only concerns I have is the disconnection that happens with several of the apps we use and having to reboot to get back in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I compared the Samsung with the LG OLEO tv. The reviews that I read discussed tv logo burn in on the LG . The Samsung was $600 cheaper and I did not notice the difference so I picked. The Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Two star

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Giving a two star becasue the picture is great when it works. This isn’t my second replacement onthis Tv. Constant issues. Wish I could return

    No, I would not recommend this to a friend