Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 388 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the picture quality of the 55" Class - LED - Q7F Series - 2160p - Smart - 4K UHD TV with HDR, with many saying it is terrific. They also appreciate the easy setup, especially the one connect box. However, some customers have concerns about the remote control, particularly the voice control feature, and a few have mentioned issues with motion blur and source switching.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 388 reviews
  • Rated 5 out of 5 stars

    This tv really makes my den look great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to get this unit and I am very happy with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The more I watch this television, the more I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dream TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television is everything I expected and much more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV for my son who absolutely loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Clear works well fast , love this brand .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift cards are a great gift for a gamer. Safe, easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality but only thing the back don’t come off easy to plug in the hdmi...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb 4K TV at outstanding price worth every penny

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv, great picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a great choice for a TV, not regretting buying it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture and beautiful sound.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung at it’s best. 75” in the living room and 60” in master bedroom.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok at this time.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A true review should be after 1 year. At this time ok value.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New version of my old one.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy my old one went out after a year but love the new one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The samsung q7f is a great tv. The one connect box is life

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv - remote not so great, hard to understand.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tv is just ok

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First 4K tv. Screen is way to reflective. When a dark scene appears on the screen I can see more of what appears in front of the tv than what the picture is showing. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice TV but

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No stand, no back plate, no remote, no manual, and no screws. These parts are essential to most TV's. Gathering the parts was 1/4 the cost outside best buy. Never again to use open box.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sharp picture BUT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was excited to get this TV being a Samsung fan but it lasted all of 2 days and it developed a dead pixel was very disappointed

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Wire hookup not for me.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The novel wiring hookup does not mesh with the wiring I ran fir my prior tv. I returned the item.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed, less than 3 weeks and it’s broken

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this tv on Black Friday. Our last purchase of a tv was over 10 years ago, so we thought it was time to upgrade. A line has developed 1/4 of the way down the screen, all the way across. The double whammy is that we have to return the tv (it’s heavy), and if they don’t have the same tv in stock, we will have to buy another model at non-sale prices.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Gardengirl,

      I am very sorry that your had experienced horizontal line issue with the Q8F TV, and had to return it.
      I do sincerely apologize for the let-down and the inconveniences you have had.

      Should you ever decide to give Samsung TVs another try, and have questions or need help, please know that we are always here for you.
      You can contact us via:
      1) Phone: 1-800-SAMSUNG
      2) LiveChat or Email: https://www.samsung.com/us/support/#contact_us_for_support
      3) Facebook Messenger:  http://m.me/samsungsupport
      4) Twitter:  https://twitter.com/messages/compose?recipient_id=18768513

      Again, my sincerest apologies. We hope to regain you as a customer in the future.

      - Samsung Ambassador Samsung

  • Rated 2 out of 5 stars

    Broke 60 days after purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great, but the required smart hub and cabling quality is poor. Spending $1200 on something that doesn’t work at all a few weeks after cash purchase sucks.

    No, I would not recommend this to a friend