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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 388 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the picture quality of the 55" Class - LED - Q7F Series - 2160p - Smart - 4K UHD TV with HDR, with many saying it is terrific. They also appreciate the easy setup, especially the one connect box. However, some customers have concerns about the remote control, particularly the voice control feature, and a few have mentioned issues with motion blur and source switching.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 388 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    In the tv!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is so good. I let my guests tell me how they feel about it. From feeling like they were in the park with Dr. Strange and Tony Stark at the beginning of Infinity War... To making old movies look like they just came out. It's a no-brainer for 4K video games. Amazing device!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned / have owned several Samsung TV's over the years. I strongly considered an OLED TV, however, I have concerns about their susceptibility to burn-in. I decided to go with the Samsung QLED units and could not be happier. The new QLED units are fantastic! I waited until Samsung's new version "Tizen (TV operating system / app platform) came out in 2018. I have a 2016 Samsung 65" with the previous version of Tizon and the newer software version has a lot of improvements that I am enjoying (e.g. ESPN app, user interface, etc.). I also like raised buttons on the 2018 remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Fantastic TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung TV has the most beautiful picture/resolution. I feel like I'm there. The only con to this TV is the One Connect box. There is no place to connect headphones. My husband is hard of hearing and without the ability to use headphones, the volume is always way too loud for me. If I knew there was no input for headphones, I would not have bought this model.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    OneConnect pretty sweet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture on the TV a stellar and the oneconnect is pretty sweet. Also, you have to be exact and even over estimate the length of the cord needed to get to all of your devices. We ended up less than 1 foot short and incurred an additional $300 cost for the longer fiber optic cable- comes with a 16 foot cable and the next longest is 49 feet - Samsung needs to change that

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Voice control difficult to use. Great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Easy setup. Love the one connect box and setup.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was a purchase for my son to play Xbox with. The darks are really good and the setup works great with the Xbox. Make sure you have something to calibrate with as the TV was really bright out of the box. We wanted a bigger one, but the budget was not going to agree.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to use. Speak to remote great idea.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love the picture and a perfect wall decoration.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this television set in mind for a few months. Visited the store several times and finally made the purchase. The television is in the living room and is taking the place of a wall decoration. Thought this was a good idea and after installation, it is.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s big and full feature with full screen picture

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had my Samsung 55" LED -QF Series 4k UHD TV with HDR for about one month. I'm very impressed with the picture quality. Will probably purchase another one for my "Man Cave". You won't be disappointed. Customer Reports gave it a very positive review.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the color and size of tv. Perfect for my room

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Loving my GLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've put off many years upgrading. Finally broke down. My previous tv only had one HDMI. Got three now. Great picture. Love all the smart features. The Smart Things app allows me to turn it on using Amazon Echo (Alexa turn on the TV), love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The features I've been waiting for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I must have been the last guy in Los Angeles to get a flat screen TV. For years I had been watching a tube TV. Why did I wait so long? Simple, I waited for the TV with features that I felt are important. The Samsung Q7 has all these features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had TV for about 3 weeks. So far so good. Picture quality is great. I definitely like the one connect box given that the TV is above fireplace. We have Sonos playbar hooked up to TV - Star Wars Last Jedi sounds incredible (near theatre experience quaility). Rating would be 5 stars if price was below $1k.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Crystal Clear Picture --- But

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A die hard Samsung TV customer. Picture is really nice and sharp, however sound is not so hot and it is not as easy to set up in at least my home theater as I was led to believe. Have it working but cumbersome to do so. Beware when you buy to thoroughly that it can be set up properly in your home theater system.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the TV about two years ago and I must say, Im still impressed with the picture quality. I also own a 4k Xbox and when playing games on this TV, it looks amazing, you can see pores on character faces!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung QLED TV replaced a Panasonic plasma tv and I’m really impressed with the ease of setup and the beautiful picture quality. I had it delivered, but not installed and I’m happy I did because it was so easy to setup myself.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality. Works great. Unfortunately we have fiber optic I3 for our internet & the TV doesn't recognize it so we can't use all the smart features. If we had a standard internet provider that wouldn't be an issue.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was not planning to purchase a Qled but so glad we did. Picture is great and although remote only has 9 buttons, I’m able to do most everything that I’m able to do with my Fios remote. Sales person was very helpful.

    I would recommend this to a friend