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Customer reviews

Rating 4.6 out of 5 stars with 457 reviews

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  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 457 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! Prompt, took time to show us the apps, functions and how to use the remote. Communicated when they would arrive and were quick with the installation! Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technology & Art

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Frame is a perfect mixture of technology and art! Great for entertaining or just relaxing with unique art displayed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv The Frame

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved my TV it has many screens to choose from, my Christmas tree looked beautiful next to the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Frame!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Frame TV. Installation was decent but TV is 5 star!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective tv from Best Buy west bank

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was broken as soon as we put it up it did not work. It made sense because the model was face down on the ground. This is my 3rd frame tv and the first broken one. They will not replace it I have to go through Samsung.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi JensenL,

      We know how disappointing it is to receive a damaged screen, especially after taking care during setup. Unfortunately, damage can still occur during transit if the TV isn’t kept upright or is mishandled, even if the box appears undamaged.

      If there’s anything we can assist with, please don’t hesitate to call us at 1-800-SAMSUNG, available daily from 8AM - 12AM EST. You can also visit the Samsung website and click on ‘Support’ for:
      • Live Chat
      • Manuals, Software, & Warranty Info

      ~ Samsung Advisor Samsung

  • Rated 1 out of 5 stars

    Worked for 3 months

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv while it worked. Worked for 3 months then power cycle error message started popping up. Unplugging from power did not solve issue. Didn't buy GeekSquad coverage so will go to manufacturer for support.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      EricaO,

      It’s unfortunate to hear of your experience with Samsung’s Frame TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 1 out of 5 stars

    Unstable and unusable

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well enough for about two weeks, and then the random error messages, flashing LEDs and resets began. Just get an LG…

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Jake703,

      It’s unfortunate to hear of your experience with Samsung’s Frame TV. Samsung is committed to providing the best possible product experience, quality, and value. We back this Samsung TV with a 1-year limited manufacturer's warranty, including authorized repair for manufacturer defect, if purchased brand-new directly from an authorized seller. You can enter your model number to review the full warranty details here: https://www.samsung.com/us/support/legal/LGL10000312/#standard-limited-warranty

      Please give us the opportunity to assist you by contacting Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Stunning Picture Quality and Stylish Design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Samsung 55” Frame Series QLED 4K from Best Buy, and I couldn’t be happier! The picture quality is stunning — the colors are vibrant, and the clarity makes everything look so real. The anti-reflection feature is a game-changer, especially in bright rooms. It practically eliminates glare. One of my favorite things about this TV is its slim, sleek design. It comes with a Slim Fit Wall Mount, and it looks like a piece of art when mounted on the wall. You can even display artwork when the TV is off, and it blends in perfectly with the rest of my decor. It’s both functional and stylish! I highly recommend this one if you're looking for a TV with amazing picture quality and aesthetic appeal. It has exceeded my expectations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV with superior anti glare

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Frame is an excellent TV with great visual performance. The anti glare coating is the best I have seen providing the best view during daylight hours. I really like the way it sits flat against the wall. The mount is a little tricky to get everything lined up and in the right spot however the template helps with that. The sound on the TV is much better than I thought it would be. We have it in a bedroom and do not need any additional speakers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent TV, disappointing installation service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV itself is excellent. The picture quality is outstanding, the design is very elegant, and I am extremely happy with the product overall. However, my experience with the installation service was disappointing. The installation costs over $100, and the installer simply took the TV out of the box and mounted it on the wall. The cables were not organized, the area was not left tidy, and the box was not even removed—it was left in my home. For the price being charged, I believe the installation service should be much more detailed and professional. Unfortunately, this experience makes me hesitant to pay for the installation service again in the future, even though it is strongly recommended. The TV is excellent, but the installation service definitely needs improvement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    beautiful but hides the subscription

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a tv, it's great. The matte finish really helps cut down on glare, and the artwork mode when off makes it blend into the room beautifully. They really try to hide the fact that you have to subscribe to put artwork up though. I found an android app that allows you to put public domain artwork on the tv as photos, since that doesn't require a subscription. It's obnoxious that the main point in buying this over a different tv requires a subscription or a workaround. There is also limited customization of the home screen, which is flush with ads. This is not a crazy big deal since I spend almost no time on that home screen, but it is still annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What an upgrade!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it fits perfectly above our fireplace. Installed and hung it up all by myself (super dad abilities). The picture is perfect in full sunlight and low light. Easily works with AirPlay and love the art features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with our purchase!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I finally decide to purchase a large screen TV after years squinting to see captions on our 39" TV. We settled on the Samsung 55" Frame series and are extremely happy with it. The clarity of the picture, sound and ease of control is great. We had it mounted and the technicians that mounted it did a wonderful job. We would recommend this television to anyone thinkin go buying a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Frame TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV. Easy install for a beginner! Love the way it sits against the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv viewer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful picture Easy to use Nearly zero glare Great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Monitor

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The monitor is decent, has great sound, easy to mount. The operation has a bit of a learning curve. It pairs with external devices quite easily. Not a fan of the OS. Buy a tag to keep track of the remote, or always place it in a spot that you will always put it. If you consider the Frame, ensure that you will take advantage of the separate box, or perhaps go for another set with all the internals.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is clear, the sound is decent, and it’s easy to use. It works smoothly without any issues and feels reliable for everyday watching. Overall, it’s a solid TV that serves its purpose well and is worth it for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Masterpiece of Technology and Art

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung 55” Class LS03D The Frame Series QLED 4K TV seamlessly blends cutting-edge technology with elegant design, transforming my living space into a dynamic art gallery. When not in use, the Art Mode displays stunning artworks, making the TV virtually indistinguishable from a framed painting. The customizable bezels and slim-fit wall mount enhance this effect, allowing it to complement any décor. ​ Best Buy +1 New York Post +1 Reddit +6 New York Post +6 People.com +6 The picture quality is exceptional, with vibrant colors and sharp details that bring both movies and artworks to life. The anti-reflection matte display ensures clear viewing from any angle, even in brightly lit rooms. ​ Best Buy +4 People.com +4 RTINGS.com +4 Setting up the TV was straightforward, thanks to the One Connect Box, which minimizes cable clutter and maintains the sleek aesthetic. The Tizen operating system provides a user-friendly interface with access to a wide range of streaming services and apps. ​ PCMAG +1 New York Post +1 Music Photo Life (musicphotolife.com) For those seeking a television that offers both top-tier performance and the ability to enhance the ambiance of a room, the Samsung 55” The Frame LS03D is an outstanding choice. It’s more than just a TV; it’s a statement piece that elevates any space.​

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SAMSUNG made my living room beautiful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An absolutely beautiful addition to our home. The profile is shockingly slim, and the picture quality is 100% acceptable for daily use. While the frame is likely not for gamers and shouldn't be the centerpiece of your home theater, it is an absolute delight in our great room providing great entertainment when in use and beautiful and diverse art when on standby. There is great flexibility in brightness and display, providing endless opportunities to set the mood. GREAT JOB SAMSUNG!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my tv. The picture quality and the antiglare have me singing for joy. My TV faces windows, so I always had a glimpse of what was going on in the street. Not a fan of the unintentional spy black mirror. The photo rotation and purchase of an additional frame make it look like just another piece of gorgeous artwork. I’m very pleased with my purchase even eight months later.

    I would recommend this to a friend
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