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Customer reviews

Rating 4.6 out of 5 stars with 457 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 457 reviews
  • Rated 5 out of 5 stars

    Love our art TV.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how this TV looks on our wall with the art. The matte finish is a nice touch and offers a great picture for watching shows. Our TV is connected to our receiver so I can't comment on the units audio output. Wall installation was a bit of a challenge but overall we are very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A wonderful TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is truly wonderful! The standout feature, without a doubt, is the art display, which transforms any room into a gallery. It's a beautiful blend of technology and aesthetics, allowing you to showcase stunning artwork or personal photographs. Beyond its artistic capabilities, the Samsung Frame TV excels as a smart television. I was impressed by its seamless interface and user-friendly navigation, which allowed me to disconnect my Apple TV entirely. The built-in streaming apps and high-quality picture make it a fantastic all-in-one entertainment solution. Whether you're watching your favorite shows or displaying breathtaking art, this TV elevates the overall experience. Highly recommended for anyone looking to enhance their home decor while enjoying top-notch entertainment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got photos?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have nice photos but not enough wall space, this is a great solution. I've loaded 100 photos on this - they need to be sized correctly and high rez - and set them to rotate. The TV aspect of it was not a consideration for this purchase. I would not have bought it, in fact. Samsung's app for loading images is not good, but it's needed only to load images. (Samsung notes you can also use a thumb drive. Never tried it.) That's a struggle, as the app needs to be on the same WiFi as the TV and the app just can't seem to keep the sync. I figured out that turning off the WiFi on the TV, then turning it back on, usually sets it straight. Sometimes shutting down your phone and starting it up again also work. If you have want a TV over your fireplace or other prominent location, instead of a large, black rectangle, you can have art on it when it's not on. You can also set it to sleep if there is no activity in the room, and activate when it is. It's just a large, digital picture frame at that point, and it renders then spectacularly if you size them right. How to do that is easy to find on the Samsung site, or you can watch any of the many YouTube videos if you like to take the tediious route. If you're looking for a lot of specs and wondering about streaming wow factor, can't help you. We don't watch that much TV. But think about it: Framing one 55-inch piece of art will cost you close to or more than you will pay for this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Classy TV with high picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture, great sound, and love the flush fit to the wall. The 'art' mode is very nice background when not watching tv. The catch is the relatively-large box. We found a way to hide it, but this is important as the value to this tv is being flush to the wall and looking like a picture frame.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV, kinda pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got some help from a staff member to pick out a TV. We chose the frame 55" and while it is pricey I feel like for our needs (good display, low glare, high viewing angle, light weight) it works perfectly. Some people are update at the connection box but it just moves a lot of guys from the TV to a separate device, which I quite like. We've had the TV for a couple of weeks, and beyond a high pitched speaker whine during set up (went away once TV was set up) it's been great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a very nice TV—great picture quality, sleek design, and the frame aesthetic really does elevate the look of a room. It’s ideal for blending into your space like a piece of art. That said, my main complaint is the One Connect box. While I understand its purpose, it somewhat defeats the seamless, gallery-style appearance the Frame is going for. The box is fairly large and needs to be hidden to preserve the clean, art-like look. Without an in-wall media box or some creative cable management, it can be a bit of an eyesore. If you’re planning to use this TV as a true wall-mounted centerpiece, I’d highly recommend pairing it with an in-wall solution to maintain the illusion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung the frame television 55 inch

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What an amazing television. I love the picture quality and I really like the extra perk of leaving a picture on the television all the time! The pictures are fun and it adds character to our living room. Very easy to setup and the whole family really enjoys this piece in our living room. Samsung makes a great product and we are happy we purchased this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV and worth the extra features. We bought a frame TV because we thought it would be an interesting novelty, but we find we really like the art selections, and the TV quality, dual screen, and apps are very good. Sound for just the TV is very good too. And we are building our own frame for it. Definitely nicer that a basic TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Frame TV was a great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are happy we purchased this beautiful TV. The anti-reflection is an important feature. The wall mount included too! Easy to set up and the picture is so clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mother Approved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV offers excellent picture quality at a great price. We chose it specifically for its clear image and lack of glare. Dad enjoys watching straight on, while Mom sits off to the side, and both are very satisfied. TV is Mother approved. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV with cool features

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a long while since I purchased a new tv so when I got it, it had to grow on me. I think I made a good choice for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV works great!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV quality!!!! Love the picture frame options that it has. It looks just like a picture frame

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung frame tv

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design of this TV and how streamlined it looks on the wall. The picture is high-quality. However, there are some issues with sound quality as the volume will increase or decrease randomly at times. In addition, I find the menu, tricky to navigate and it’s not always clear how to get to the menu options I want.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Lexington,

      Thank you for sharing your experience with volume fluctuations. Please try the following which may help resolve this:

      1. Turn off the Sound Sensor switch by using the button at the bottom of the TV, beneath the Samsung logo. With the TV on, you can push the button to the left to turn the sound sensor on or to the right to turn it off.
      2. Try disabling some of the TV's intelligent functions, as these will automatically analyze and adjust your sound which may cause your volume to fluctuate. Go to Settings > All Settings > General & Privacy > Intelligent Mode Settings and select Intelligent Mode to turn off all the functions or select each option to turn it off.
      3. Please also make sure your TV’s firmware is updated. You can check this by going to: Menu > Settings > Support > Software Update.

      To assist in learning the various functions, please know you can download your TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select The Frame TV to download the guides you would like.

      The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support > Open e-Manual.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a bit of a splurge purchase, but we moved into a new house over a year ago, and the only place in the living room to put the TV was above the fireplace, and we wanted something that would look nice and really add to the space vs. a big shiny black square, with a mess of cords running down the side. We're really happy with the decision; having what looks like a nice piece of art when not in use elevates the space. Only having a single, thin cord that runs to a separate control box was really a creative solution by Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV to Replace Artwork

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We typically don't have a TV in our main living room but we're getting nowhere on selecting some new artwork. Some friends suggested a Samsung Frame TV and we took their advice. Probably the best decision we have ever made. Each morning we select some artwork and sit there and enjoy it with our coffee. We may leave it up for the entire day or even several days. The quality is incredible and makes for a great art replacement. We don't often use it as a TV but on the occasion we have used it, the picture quality is amazing. Very easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a big fan of Samsung products, and I've been wanting to try "The Frame" TV for awhile. I couldn't pass up the Black Friday deal. Very happy so far (about 3 weeks). Picture is crisp and colors are bright. Being able to add your own pictures is a nice touch, and fairly easy to do from your mobile device. I agree with other reviewers about the sound quality. It's very good for our use (apartment).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    looks great art work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great frame tv. flush to wall. looka like art on the wall. well worth extra money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dana’s art image tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv image and sounds great with Sonos sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very clear picture, clean install & love the anti-glare

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Another fine TV from Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have owned many Samsung TVs over the years and have been very pleased with all of them including this one. Do like the way that this mounts to the wall and there is just one small cable that runs to the TV. Purchased this along with the Music Frame to supplement the audio from the built in speakers. That is the only issue I have is that the amount of sound coming from the Music Frame is so small that can hardly tell it is working (when using Q-Symphony). As for the ability to display artwork when 'turned off', not sure how often will take advantage of this feature.

    I would recommend this to a friend
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