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Customer reviews

Rating 4.7 out of 5 stars with 431 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 431 reviews
  • Rated 5 out of 5 stars

    Excellent help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had questions about what certain abbreviations meant on TV's and the associate was very helpful in explaining what the differences were and how which one would best fit the space where the TV would be placed.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mike

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture and great price. Easy to set up with Cox cable system.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samart purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great intro tv that can be inmproved over all great pic and sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FLAMINGO LADY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Upgrade from a 10 old 2k tv. Easy to learn remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    awesome tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv is a great tv awesome picture sound and price

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Not bad for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was rated pretty good on CR and I think it has very good picture quality for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Great quality. Fits perfect in my living room.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung in now banned in our household

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is great. Samsung is a terrible brand and this TV will be the last thing we purchase from them. The TV has an auto play feature for the "Samsung Smart TV Plus Recommendations" - it autoplays Fox "News". Every time we turned on the TV, it autoplayed Fox "News" whenever it was idle. Upon investigation, this feature can not be turned off very easily despite the number of customers that have complained about this feature. Samsung's own documentation does not give accurate instructions on how to turn it off. I had to contact Samsung support. The first support agent told me that this was not a function that could be turned off. When I escalated it to his supervisor, all of a sudden they were able to find a solution and remove it from our TV. They had to remote into our TV in order to do it! This is ridiculous, and frankly an unethical move on Samsung's end. The quality of the TV is not worth the headache.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      1drgrl,

      Thank you for sharing your experience with Samsung. Your feedback is appreciated and will be shared with our internal teams.

      If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Samsung 55” TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV. Glad I made the purchase. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge enough. Clear picture. Adjustable volume. Easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product at a fair price. Clear picture and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung is quality equipment an reasonably priced for the quality.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Rev.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product with very sharp picture. Helpful advice from store employee.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase!! Perfect replacement TV for our bedroom!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. I purchased this tv for my bedroom. I love it, I have a Samsung tv that is 15 years old. Never had one problem with it. I love the reliability of Samsung. I updated my tv so I could stream programs. I love love love my new Samsung

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great new TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love the color on this TV. It really is a great value for money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent image quality for a really good price I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am pleased with the delivery and removal of old TV. The old TV was from 20 years ago when there was a big backing. The Service Man handled it by himself and it took some planning. Saw what was needed…… and took his time and did it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The family loves the bigger screen and with the sound bar it's like being in the show.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture and quality for the price. Volume is good.

    I would recommend this to a friend
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