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Customer reviews

Rating 4.7 out of 5 stars with 431 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 431 reviews
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Very disappointed with this particular tv.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years we have bought many Samsung tvs and have always been very satisfied. This time not so much. Picture is great. Controls are impossible to figure out! We are using three controller to operate our new tv. After watching Netflix we have to turn the tv off and restart with a different controller. The tv has so many options and no manual!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      CarolC,

      We appreciate you sharing your user experience. To assist in learning the various functions, please know you can download the Q60D TV's User Manual, e-Manual, Remote Control Leaflet, and Quick Setup Guide on Samsung's website under Support > Manuals & Software > TVs & Home Theater. You can search for and select the Q60D TV to download the guides you would like.

      The e-Manual and Remote Guide are both also embedded into your TV itself under Menu > Settings > Support.

      If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Samsung - 55" Q60D QLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV for the price. Theirs obviously better options out there but still a decent QLED TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with Samsung TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV, so we bought a second one replace an older TV that was going bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire team was very helpful. Great service, they where patient with me and answered all my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is a permit fit for the room and for me. well worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv for the price. Easy set up right out of the box

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV 55"

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Tge size is perfect. We only buy Samsung

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Runs smoothly, great interface, fantastic resolution. So happy I upgraded! Samsung for the win.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Roosevelt ☀️☀️☀️

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales Employees were very informative about my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Game Pass

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a very good quality of picture and sound. I really like the TV itself. The only problem is that it said has a free game pass, but it doesn’t seem like it has.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      AhmadN,

      We appreciate your review of Samsung’s Q60D TV. So we can better understand the issues you’re experiencing and provide you with assistance specific to your scenario, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 4 out of 5 stars

    Samsung TV and sound bar.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase picture quality is great easy to set up and use , sound is questionable, but I added a sound bar and I'm very happy with both.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    TERRIBLE Remote, it's horrible, Picture is ok.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote SUCKS! It's tiny, very slippery, very touchy and poorly laid out. Designed by small handed small minded designers for small handed people with remarkable finger dexterity. No rubberized buttons or surfaces, I dont' like to rant, but it's that bad! I'm average with slightly large hands with some arthritis issue, but even without my personal issue, it's WAY too TINY and sensitive! Luckily I saved my OLD SAMSUNG remote that I will use with nice rubberized buttons and layout. Pretty sad to dis a decent tv over it's remote. It could be brighter too, At $396 I guess I'm happy with it and can recommend but any more than that I'd be returning it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      VincentP,

      Thank you for sharing your thoughts on the Solar Cell Remote - we'll be sure to pass this along to our design teams.

      If there’s anything we can ever help with, please call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Fast and Experienced Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Experience. We walked at the pick up location and walked away 10. Minutes later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a good tv for a great price...probably gonna get another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a standout performer in the world of high-end tv. stunning 4k resolution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome experience. I will definitely recommend you somewhere.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality tv amazing contrast tone and display in general tv works smooth as ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic tv for Gaming. I love game setting for my xbox for sure. Now i may need to use it for my pc as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture love the t.V.Well worth letting best buy install it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always Samsung. Been Samsung customer for very long time 4th tv ready for bigger one next time.

    I would recommend this to a friend
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