Customer Ratings & Reviews
- Model:
- QN55Q60DAFXZA
- SKU:
- 11915415
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
to a friend
Samsung 55" OLED gets 5 Stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV value . Great price plus free next day delivery.
I would recommend this to a friendMr.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went well. Installation and follow up. Thamks
I would recommend this to a friendNice set for the money.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv, just need to get a little more tech savvy to run the controller.
I would recommend this to a friendN/a
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase for the price. The picture color is faded when sitting to side of tv.
I would recommend this to a friendTo Stay In Time
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I know the year 2024 but it’s first tv for our home. We just escape from screen devices but it was worth having it.
I would recommend this to a friendDissatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having too many problems with either the remote or TV.
No, I would not recommend this to a friendBrand response from Samsung
Posted .BonnieM,
We appreciate your review. So we can understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Quality Q!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung TVs have never disappointed me! I have a 65 inch, a 55 inch, & my new QLED!
I would recommend this to a friendGreat Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my television and customer service was amazing !
I would recommend this to a friendcustomer service and quality of product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service. Very patient. Explained features very well. Delivery was on time too.
I would recommend this to a friendTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It all went perfectly from buying the tv and the installing of it in a timely manner
I would recommend this to a friendHappy viewers.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman was great when we asked questions, etc. Pleased with our purchase.
I would recommend this to a friendMy Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding Performance! Extremely Pleased with this Purchase
I would recommend this to a friendA good experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very nice smart young man sold me the TV , patient and onformative
I would recommend this to a friendGreat deal!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The service was professional and the tv was the right price.
I would recommend this to a friendTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and easy installation with Geek Squad technician.
I would recommend this to a friendMr.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have used the Geek squad for unpacking & set up. My Bad!
I would recommend this to a friendTV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s awesome! I can binge watch my favorite Netflix shows all night long.
I would recommend this to a friendNot worth the hype.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s…fine? I was very hopeful after fawning over this TV for months. But I have to admit - the picture quality is no better than my 20-year old Sony Bravia LCD. The color spectrum can be blinding at times, especially with white backgrounds. Even when adjusting the picture dynamics.
No, I would not recommend this to a friendBrand response from Samsung
Posted .NormanM,
Thank you for sharing your thoughts on the picture quality of your Q60D TV. To ensure you’ve got the latest image quality updates, please confirm that your TV is up to date with the latest firmware version. You can check by going to: Home > Menu > Settings > Support > Software Update.
If the picture you’re seeing is still not to your liking after updating firmware, there are several picture settings you may want to try adjusting.
Go to Home > left direction button > Settings > All Settings > Picture > Picture Mode
...and select the mode that best fits your usage:
1. Standard: Is the default mode suitable for general viewing environments
2. Dynamic: Makes the picture brighter and clearer in bright viewing environments
3. Eco: Provided to save energy
4. Movie: Suitable for watching TV or movies in a dark room
5. Filmmaker Mode: Provides source content just as the creators intended. If the image is defined as Filmmaker Mode, it’ll automatically switch to Filmmaker Mode while watching.
You can also fine-tune your picture with expert settings such as brightness, contrast, sharpness and more (All Settings > Picture > Expert Settings).
For further assistance with settings adjustments, please contact Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
• LiveChat
• Manuals, Software, & Warranty Info
~ Samsung Specialist
Sound issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this TV in December and it’s been nothing but problems. I had to have the mother board replaced twice. Later they replaced the entire TV. We had bad issues with sound, it would turn sound off on its own, it would make a crackling sound off and on all day long. I even had several recordings to show the technicians. The third time I called for service, it took at least 1 hour to make the appointment only to have them not show up. I’m glad we bought the extended warranty. It still doesn’t work well. I’d give it a zero if I could.
No, I would not recommend this to a friendReview
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needs a sound bar. Easy to hang but it took 3 of us.
I would recommend this to a friend