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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 89 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 89 reviews
  • Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased our Samsung 55 inch tv at Best Buy and have been nothing but satisfied. The sound and quality of the picture has really been awesome! The color really stands out and so far the Samsung is at the top of my my list. The worker went far and beyond with his service as we looked at a lot of their televisions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV for the price. Remote is simple and on the smaller side but not horribly small. Home screen UI is easy to navigate. Picture quality is crystal clear. Sound quality is decent but I would recommend some sort of sound bar for more depth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great tv with a nice picture. It’s light enough for me and my teen to mount it above the fire place. The fire tv has a lot of live tv channels and numerous apps within. Speakers are clear and loud.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV I have ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! The picture is so clear and beautiful, has great sound, love how many options there are to adjust the picture and sound. Even comes with the option to display art!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best tv i have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Loved it. The Samsung QLED TV have a good picture quality, colors are really vibrant , It have a great sound cualitie. Is perfect for video games an Is easy to use very . It's a strong contender for anyone looking for a premium TV experience, particularly in brighter rooms and for avid gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING 55” Samsung!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the greatest Samsung tv I’ve ever had! The picture is the clearest I’ve ever seen. The features are easy to understand, and the programming is quick to get it running. I’d give this Samsung 55” an 11 out of 10!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 55” Smart TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of our TVs died. We moved the TV in my sewing room to the guest room and purchased a new 55” tv for my sewing room. It is great! I often use that tv for YouTube tutorials and movies. The movies are so much better on the new tv. Also, it is much easier to stream than the old tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer service with Wyett

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was provided excellent customer service, when I purchased my 1st Samsung by Wyett on May 22,2025 in Clearwater, Florida

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying my new TV. Picture quality checked, sound quality checked, brightness checked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV & Customer Service

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality on this TV is amazing, the integration with other equipment is simple, fast and flawless definitely the right one for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good rv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv , good graphics and resolution recomended if upgrading from an old tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the quality of the Tv. was easy to setup.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is nice. Getting random notifications and Samsung support is no help. The Tizen operating system sucks.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Lois,

      Thank you for your feedback on the Samsung Q7F TV. If something isn’t meeting your expectations, we’d be happy to review it further and offer support with adjustments or troubleshooting.

      Please call us at 1-800-SAMSUNG between 8AM - 12AM EST, any day of the week. You can also reach our LiveChat team by selecting the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 2 out of 5 stars

    Review Samsung tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality isn’t what I thought. I was told by the salesperson this was Samsung’s latest.. it didn’t work for me. The remote was so thin I couldn’t manage it. No colors. In the dark watching movies?

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      KimT,

      We appreciate your feedback on the picture quality of Samsung’s Q7F TV. If the image doesn’t quite match your preferences, there are several adjustments you can make to better suit your viewing environment and content type.

      First, please ensure your TV is running the latest firmware, as updates may include important picture quality enhancements. Go to: Home > Left directional button > Settings > Support > Software Update > Update Now

      To explore picture mode options, navigate to: Home > Left directional button > Settings > All Settings > Picture > Picture Mode. Options include:
      • Standard – Ideal for general viewing
      • Dynamic – Brighter and more vibrant for well-lit spaces
      • Eco – Optimized for energy efficiency
      • Movie – Best for viewing in low light
      • Filmmaker Mode – Preserves the content creator’s intent and disables motion smoothing for supported content

      You can further customize your image by going to: Settings > All Settings > Picture > Expert Settings, where you can adjust Brightness, Contrast, Color Tone, Sharpness, Contrast Enhancer and more.

      If you’d like help finding the best picture settings for your preferences, please don’t hesitate to contact Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. You can also LiveChat with an agent or explore additional resources on our website by clicking the ‘Support’ link.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Great replacement TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a TV in a hurry because our main one died on us. I usually go with Samsung but my main issue is always UI as it has always been hard to navigate and so slow. I was pleasantly surprised when I found out the UI has been overhauled and is much more responsive than what I’m used to. On top of that the picture quality is really good for a $500 TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Resolution ~ Excellent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value and the resolution is incredible! We purchased this size to just fit in an opening on our wall unit - just 1-1/2” to spare on each side. It works great, whether watching TV, DVDs or when my kids play games. We have several Samsung TVs and never had any difficulties or problems. If this is the size you need I recommend it highly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture at a great price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came home from work to find my Toshiba 3-D dead. I went to Best Buy looking for another Toshiba. The person helping me asked if I had any other tv's, when I remembered my Samsung from 2009. Its been in my guest bedroom for years & the picture quality is still great. He showed me this television & I was immediately hooked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this TV for a little while now and the colors are vibrant and really make watching TV enjoyable. I like the Samsung format when you turn the TV on. I have multiple Apps loaded and they turn on quickly. Simple setup as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV with a high quality picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV with a beautiful picture. It is sharp and crisp. I chose this because I have purchased Samsung TV's in the past and have been very happy with the quality of the design and the quality of the picture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with this purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this smart TV. It's a big improvement over my 20 year old TV and I am getting used to all the fancy new features. The picture is great, the size is great (fits my stand but is much larger than the old TV) and it's easy to use. (I did purchase a remote that is more like the one I was using for the old TV.) I'm very happy that I got this TV!

    I would recommend this to a friend
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