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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 102 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers regard the 55” Class Q80D Series QLED 4K Smart Tizen TV (2024) highly, particularly praising its outstanding picture quality and vibrant colors. The ease of setup and user-friendly interface are also frequently cited as positive aspects. Many appreciate the television's excellent value for its price. There were no significant negative comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 102 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung QLED 55’ TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Quality Picture. I have always purchased Samsung TV’s. I have never had a problem with and of them. One of the selling points for this TV was the heavy duty stand. It was easy to assemble and it fits perfectly on my stand. Highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It's a great TV.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am legally blind and purchased this tv for the accessibility features. The Samsung Q80D has relumino mode. This is a great feature for people with low vision to help enhance details. The ability to use bixby voice or alexa enabled devices to have voice commands to make things even more user friendly. The video quality is great. Like any TV there is a bit of learning to be done such as familiarizing yourself with the menus and the remote which also has a tutorial on the TV and much more. This TV is great. Haven't had any issues in the first month of having it. If I do I will update this review.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    LindaP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the quality of the tv. The picture and color is great.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love our new TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very nice TV!! Easy to install and works great for us. Best Buy agent was so very helpful and patient. The price was great for a very good quality TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy TV customer in Texas!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, great picture, great fit for our family = Samsung 80D!-2024

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad>>>

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in and left very satisfied with the geek squad members help. They brought the tv out twice for me to set up in my vehicle and ended up shipping it to me for free instead. They recommended that option to avoid road damage as my car only allowed the tv to be laid flat on the screen. The tv came very quick and the set up is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung TV is great so far ! Color is great . Easy set up !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every employee in the store who waited on us was informative helpful and polite. They made sure we made the best purchase possible after telling them what we were looking for. Love our tv and sound bar

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great in my light-filled space! Easy installation from Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Happy with TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I’m replacing a 15 year old Samsung (non smart tv). Picture quality is great. Easy to setup once it’s out the box. Wish it could swivel like my old television, but not a deal breaker. The pedestal stand was very important, so the tv would be able to fit on my stand. Happy with my purchase. Hopefully this television will last as long or longer than my old Samsung.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    First upgrade in a while and I love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for the money; I think this is a good middle ground between a basic tv set and something high end. Essentially if you’re someone like me who watches tv/streams with the occasional gaming or movie session this is one I’d recommend. Good glare reduction (but not great / about 70% better than your standard set) speaker sound is good for a tv speaker but I rarely use it as I still have an old Samsung surround system that integrates well enough I don’t need to upgrade yet. Good features (might be a tv sim but I really enjoy the AI picture settings) The only con I can think of is, as with most tv operating systems, is laggy and inconsistent. Highly recommended purchasing a google, apple or amazon streaming device and that negates most if not all of the negative aspects of this model

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Very well pleased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comes on quickly. Sharp picture. Learning curve for the remote. Impressed with the Samsung UI. Everyone would want a second remote so both adults have one. I wear hearing aids with a transmitter hooked up to the digital output, so I appreciate all audio outputs are muted when mute is selected. It was challenging to get the first OTA channel scan done.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung Television

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy to set up! Sound is great !!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung QLED TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new Samsung TV! It’s big, clear and easy to navigate. It’s my first time owning a smart tv and I’m thoroughly enjoying it. I would totally recommend this QLED Samsung tv to friends and family!! Best Buy made purchasing and picking up my new tv so easy and because of their great sale it was very affordable as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is fantastic. It super light weight and easy to use. Tons of bonus features as well.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Great Quality 9/10

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super good quality TV and very bright so in bright rooms you will not have any issues. Speakers are good too and I have amplifier turned on in settings.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love My Samsung Smart TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy the picture quality and the sound. It was easy to set up out of the box. This was a great upgrade because of the features and worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Samsung 55" Class Q80D

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is excellent, the sound is good and it's easy to use. 10/10 would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Everything Samsung ❤️

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, and vibrant picture. Samsung is the only brand that I purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Dont hesitate

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tv Its super easy to set up and the picture and sound are top notch.

    I would recommend this to a friend
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