Customer Ratings & Reviews

Picture quality on the tv is pretty good although dimming zones leaves something to be desired. If it had more dimming zones then I'd say that the value of the TV would be amazing. By far though this TV's biggest downfall is its software/processor. It is so extremely slow on using the OS I cannot believe that they decided it would be a good idea to ship it like this. Ideally if you're going to be using this TV it's almost a must to use it with either a console or streaming device. The TV software also automatically categorizes input into different menus on the TV. I have not found a way to be able to access all inputs and change from there. You would have to go to the game menu and then pick the input for a game console or you would have to go to the media menu and then pick the input for a streaming device. Normally that wouldn't be such a huge deal but the slowness of the TV's software really makes that experience annoying. I don't entirely regret my purchase of this tv as the picture quality is really good and it can do 4k120hz but this software and processor is rough.

Picture is great but the sound is terrible. Any amount of bass will cause the shell to rattle. Needs a sound bar which is terrifying considering the price point. Also, somewhat glitchy. The reason why I am hesitant to return it is because it's doing extremely well in an extremely bright area, it shows minimal glare.

Great picture and great price for 8k. Very satisfied

8k pictures amazing tv for movie and gaming 120 fame rate mode Dolby Atmos sound sound speakers

Overall this tv and picture quality is amazing. However, a glitch happened twice within two weeks of purchasing the tv causing an abrupt loud noise followed by the tv shutting off and rebooting. If this happens again I will have to return the television.

Beautiful clear picture,intense colors. Love Samsung and Best Buy.

8K puts 4K to shame. The quality of the picture is amazing, It will get only better as more 8K produced shows and movies are made.

Outstanding picture quality! A clear, sharp image and brilliant colors! I can’t believe how good everything looks on it.

great tv, image quality is great, sometimes apps a or prime video get lagged but not much to be too big of an issue, I use a panasonic 4k player along with it and it plays discs wonderfully, can reduce the motion effects to off which I like as it takes away the ‘soap opera’ effect when watching

I absolutly love this TV! The picture quality is excellent. Set up was a breeze. Very user friendly.

The picture, color, upscaling, and features make this TV great Not ro mention the price!

Bought TV because every review rated it the best. Installer installed TV on wall and after that realized that this model TV could not be installed on the wall even though on Best Buy web site, they recommened a wall mount. TV itself was excellent but had to take it down and install TV that could be wall mounted

We are very satisfied with the picture quality of the Neo QLED 8K TV. The only down check is that the sound seems to come out of the back making necessary to increase the volume quite high. We resolved the issue by purchasing a soundbar. Good for Best Buy, but an added expense for us.

Got this tv on sale for $999. So far im very impressed with it. The picture quality is great, the ios it runs on is quick and has alot of features and settings to customize to your liking. Its a pretty heavy tv as well. I haf to have help lifting it onto my stand in fear i might drop it doing it myself. I love how thin it is. The sound quality is good but i tjink im going to hook my sonos beam up to it.

Excellent product as advertised. Picture perfect with upgraded features, ie 8K.

Tv came in perfect condition, graphics are amazing I couldn’t ask for a better tv for my situation.

The picture is great. The sound could be better. Dont bump it at all because just a tiny bump and shattered it some.

Great TV 8K, good quality picture, happy to play video game in this TV

Great picture, sound is ok and looks great gaming on it.

Clear picture. I like that the sound and darkness adjust to the surrounding environment. Has lots of neat features built in to work with your existing subscriptions and devices. Very thin but didn't realize that is because the connections are on a separate device. Would recommend. Did purchase during a holiday sell, so it ended up being half price.