Customer Ratings & Reviews

Excellent tv. Great color and features. Love the ease in which it operates.

So far, I am very impressed with this TV. It replaced an 8 year old Vizio, so obviously, it surpasses that one in every way. Picture is outstanding, when it works. The thing is for some reason I think when streaming video, lag might cause it to downgrade from 4k to 1080 or maybe just something else. Either way, I might need to wire it up to my router to prevent that because it is really distracting when an image looks amazing then when some motion happens it just turns into a pixelated mess. Not sure if that is the TV's fault but it is an issue. I have yet to plug my computer in to play games, but I would expect that would work just fine.

55" tv great picture quality sound bar and subwoofer easy to use including my video player

This is an amazing tv!!! The colors are unbelievable. The picture is crisp and clear! It is so beautiful in our room! It is classy and neat looking! The sound is fantastic! The delivery guy delivered it with such care and responsibility! He was super nice! I love buying things from BEST BUY! They are very helpful and a pleasure to deal with!

Amazing TV! Higher resolution than even the one that I bought last year which also has an amazing picture and didn't think it would get any better than what I already had, but it did with this television. Took a good while to get it programmed and set up with everything to my liking but once I did this it was obviously worth the effort.

Easy setup, aesthetically pleasing and great picture.

This is the my second open box Samsung TV that I have bought from BestBuy and could have not asked for a better value/experience. I have 700 series that is 4 years older than the 90A QLED and the quality is a huge jump. Highly recommend. Buying it open box saved over $350. Only thing negative is that it did not come with a power cord and it did not mention that when I bought it

Very good TV. Great picture quality. Easy to use. Swapped it out for a 65" version that better fit my space.

The picture is extremely crisp, the colors are vibrant.

Great picture and sound very easy to use and setup

This Samsung TV is amazing. The colors are exceptional. The quality of the pictures are so clear and vibrant.

This is a great set, but requires some tuning to get the best performance. 1. I found the default brightness level for home use to be far too high. This can be changed in the menu at General > Power and Energy Saving > deselect Brightness Reduction. 2. I use a single input most of the time, and the Smart Hub is an unnecessary annoyance every time I turn on the set. To turn it off, go to General > Smart Features > Autorun Smart Hub and deselect the option. 3. One of the main reasons I wanted this set was to move up to the ATSC 3.0 UHD tuner. I use an outdoor antenna in a strong signal area, and a scan showed I had 79 digital and 6 UHD channels. In the channel listing, there are no separate ATSC 3.0 channels. After searching for a while, I found the UHD and HD channels are back to back with the same channel number. Pressing the Info key will show which channel is which - again, not obvious. 4. The solar powered remote is a challenge to learn. The official Samsung website has a link to download a manual with remote-specific instructions, but the link was broken as of 3/25/2022. 5. I am getting occasional issues where the voice is significantly out of sync with the video. It comes and goes. Prior to writing this review, I tried to repeat it and could not. In the audio section of the settings menu, there is an option to add an audio delay. It appears limited to 250 ms (¼ second), so this is not enough in some cases. It also only works with HDMI-ARC or eARC inputs.

Great picture!! A brighter screen and very clear.

Amazing picture. Easy to install. Easy to set up.

Bravia A80j was my previous TV. This easily blows it out of the water. Gaming on this TV vs an OLED is like night and day. Definitely the best TV out there. PS5 Horizon is absolutely breathtaking to see on this TV. 6 Underground's (Netflix) fast pace action scenes are flawless with no motion blur at all. No tearing of any scenes in fast pace gaming or movies.

Excellent picture, Excellent Sound, Excellent brightness. Very happy with the selection. Would recommend it.

This Samsung tv has a great picture. It’s easy to set up and the free Samsung channels is a huge plus!

The Samsung Neo QLED has a bright, clear, clean picture. Sound quality is good. The navigation is organized to travel easily, whether conducting a search, choosing categories or adding apps. Sporting events and newly released movies are a treat to watch. The framing is thin and makes the TV light weight and easy to move. This was a great birthday gift to myself!!!

Brightness is perfect for our living area with a lot of natural light; picture quality is amazing as well.

Solid choice with the best overall picture if you don’t want OLED. I stepped away from OLED due to burn in issues that my LG experienced. Stand is nice and sturdy. Sound is good but pair it with a Samsung soundbar that allows you to use tv speakers with soundbar is a great feature. Great for side viewing in large rooms and handles reflections well.