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Customer Ratings & Reviews

Your price for this item is $1,499.99

Customer reviews

Rating 4.3 out of 5 stars with 4 reviews

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75%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
  • Rated 5 out of 5 stars

    The Serif out classes most other televisions

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung Serif 55 inch TV is significantly better than expected. This is the odd brother of the famed and popular Samsung"The Frame" TV. I love how the way the Serif is designed. The lip that flares out at the front makes it feel like you're in a high end movie theater. If set properly it changes the brightness of the screen as the brightness in the room changes. The color variance & range is incredible. It's so good that my girlfriend made comments about the shades and crispness of colors. It comes with legs to make a stand or stands on a entertainment stand on its own. The largest drawback for many people is that it is not easily wall mountable. You would have to design your own way of mounting it or build a shelf into your wall. I just used the included legs as wall mounting doesn't matter to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 55" Class The Serif QLED 4K Smart TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Serif is one of the best tv out there in this price range! totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Image Is Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally blown away by my serif. Goes very well with Xbox X Series! Sound is decent. I greatly enjoy being able to put up art on tv for social events. This is great to have for parties.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible Samsung customer service!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung has the worst customer service. They will ship you a defect unit and it will also take over 5 weeks before you receive a replacement. They told us no information about the exchange process and have been spamming us with useless messages. If this TV wasn't beautiful I would have given up and gotten something else.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JosephP,

      I'm sorry to hear of this. So we can better understand the issues you’re experiencing and provide you with troubleshooting assistance, please reach out to Samsung Customer Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Customer reviews from Samsung US

    User rating, 4.7 out of 5 stars with 27 reviews on Samsung US.

    See all Samsung US reviews
    Samsung US
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