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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 30 reviews

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    Rating 4.1 out of 5 stars

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    Rating 4.3 out of 5 stars

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    Rating 4.3 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 31 reviews
  • Rated 5 out of 5 stars

    Nice finishing touch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a hard-to-find product that Best Buy had for a good price and with fast delivery. Keep up the good work. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to my Frame TV. Since the TV is mounted on a shiplap white wall, the white picture frame was a must.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice appearance but horrible design

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clips keep falling off. I’ve lost 2 of them. Not very sturdy

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic frame for the Frame especially if it’s on a white wall. It was on back order and we waited a couple months but it was totally worth it. Really helped it blend in. Snaps on easy. Could be less expensive but it works, so maybe you get what you pay for here.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty Darn Nifty.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV. Very slim. Picture quality is great for QLED. Minimal glare even though we placed TV upstairs near a window and door to the outside. Sound is alright, for larger rooms would definitely suggest a soundbar or sound system. Also, mounting system instructions a bit difficult to follow with a system intended to be used with every Samsung Frame TV size instead of one specifically for the size bought. Love the ability to customize the outside frame. Suggest investing in a cord hider for the best ambiance.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Jeremiah,

      I’m happy to hear you’re enjoying Samsung’s beautiful and sleek Frame TV. Showcase art, photos, TV, and movies in stunning 4K resolution on a display with customizable bezels to enhance your décor. If we can assist with anything, please reach us on Facebook or Chat with us on the Samsung website. You can also reach us at 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week.

      ~ Samsung Pro Samsung

  • Rated 5 out of 5 stars

    Premium Look

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Teak bezel really helps give the Frame TV a premium look and help blend in with the rest of the room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Perfect Touch

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung's The Frame Customizable Bezel completes the look and fits right in with my bedroom furniture.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Framed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks wonderful The quality and the colors are great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool frame

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to install and looks great!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Expectations Met.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big purchase. Store experience went well. Love the bigger screen and better volume from this 55" Samsung Frame TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Why the corner clips?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to install. I don't understand, however, the little corner clips that don't seem to serve any function at all, since the magnetic nature of the frame holds each piece firmly in place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    White frame for 55” Sammy tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to provide picture like look after hanging your Sammy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Frame -- you enjoy art when TV is off

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoy our Frame, having used it about a month. My wife has learned how to select a work of art digitally, alter the matting, and have it displayed when we're not watching the Television. Ours is the 55 inch version with a black frame around the outside. As Best Buy Geek Squad subscribers, we had the team out to do the installation above our fireplace. They not only installed the unit, but provided helpful guidance on using the controls. Overall, we're very pleased -- currently displaying free classic artwork (paintings) provided by SAMSUNG, and/or photographs we have taken over the years. We've shown off the Frame to our AirBnB guests, family, and friends. Overall -- great product if you love art.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item with good quality. This item puts the finishing touch on the frame tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Frame

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy installation, looks great. Don't go with an off-brand, this one is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and magnets make it very easy to assemble

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing pictures

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live this TV and the mount. We added an additional frame to give more of an art work. The selection in the gallery is amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bezel makes the tv look so finished. It was easy to attach - it’s magnetic and just sticks on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Have!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy setup and really enhances the TV. Would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money, you can probably get a better screen if the need for an art piece or the flush mount is not important. BB installers took about 2.5 hrs to install the newer bracket style and there are a few extta holes they drilled into the wall erroneously (thankfully hidden by TV) while lining thigs up.

    I would recommend this to a friend