Customer Ratings & Reviews
- Model:
- VG-SCFA55TKBZA
- SKU:
- 10517831
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Expensive
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Should have come with the TV or been a third of the price it's at. Quality is nowhere near the asking price. It's plastic and it's seams don't perfectly line up with each other.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Maxxx,
Thank you for purchasing the Samsung Frame TV and for your review. The Frame TV can be displayed as-is with the black bezel. Additionally, the customizable bezels are available in a range of colors that fit your taste and style.
So that we can best assist with the alignment issues you're having, please reach us on Facebook or Chat with us on the Samsung website. You can also reach us at 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week.
~ Samsung Pro
Great picture, great addition to our living room .
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television has a beautiful picture . It is very clear. I love the art that is on when we are not using the tv.
I would recommend this to a friendCompleting the Frame
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Seamless, simple installation. Completes the "Frame" description. Color could be a bit more "wood" like.
I would recommend this to a friendGreat aesthetic for TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great color, looks like real wood. Awesome addition to the samsung frame. Can be tricky to mount alone onto the Tv. Uses magnetic connection to latch on.
I would recommend this to a friendFrame tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. Was exactly the look we were going for. Very happy with the purchase
I would recommend this to a friendEasy and modern frame
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful color, easy to attach. Very happy w my purchase.
I would recommend this to a friendAll is well now. Hope it continues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Buffered every 2-3 minutes at first so I could watch nothing. Geek squad came and recommended different router. It worked.
I would recommend this to a friendStill waiting for it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks cool have not got it in the mail yet. The first one came broken and had to return
I would recommend this to a friendBrand response from Samsung
Posted .AndrewHir,
I'm very sorry to hear that your Frame Bezel was delivered damaged and that you are still waiting for a replacement. We recommend contacting Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved quickly.
If you ever have product questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Tv frame
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I give 4 stars as the wood is so fragile and costs so much.
I would recommend this to a friendExcellent decor for your home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for our living room decor. I also go the bezel to match our mantle and we love it. We use it more as frame than a tv.
I would recommend this to a friendBetter then nothing, but not worth it.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For about $150 was expecting a better material and a better fit. From 5+ feet away it does the trick. But its cheap plastic that has gaps in each corner. If i had to do it again i would spend more for a real wood with better fitment.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AdamW,
Thank you for sharing your experience with the customizable bezel. Please see below for further help with installation:
1. Each bezel piece is labeled, so you'll know where to attach them.
2. Line up each piece with the corresponding side of the TV, and then slide them into place. It's usually easier to start with the bottom and top bezel pieces first, and then put on the sides.
3. The bezel pieces are magnetic and will attach instantly. Each piece should be flush once attached. Be sure to use the corner snaps to secure the pieces in place.
4. To remove the bezel, gently hold one piece and slide it off of The Frame TV. Repeat this for all four bezel pieces.
You can watch the following video to see the full installation process, including inserting the provided clips to close seams.
https://www.youtube.com/watch?v=2LaMtPjLRb0
If you need additional help, please reach out to us again and an agent will gladly help with further troubleshooting assistance. You can call us at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Pro
Great tv!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV and our guests are amazed! Just be prepared for hanging flush!
I would recommend this to a friendNice!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice. I got this to install to my frame TV! It looked well but the joints did fit well
I would recommend this to a friendSamsung frame
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to the frame tv. Not the easiest to install though.
I would recommend this to a friendMajor Issue with Delivery on this Item
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Delayed several times and after several orders. I ordered on Amazon and it came in 2 days.
No, I would not recommend this to a friendBrand response from Samsung
Posted .AlexanderL,
Please know you are leaving a review for the Frame TV Customizable Bezel, not the delivery service provided by Best Buy. Please follow up directly with Best Buy for further assistance. We hope your issue is resolved promptly. Should you have questions regarding Samsung products, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Pro
Great Tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is all about not watching it. As for a TV its average, but for being a piece of furniture its great.
I would recommend this to a friendFinishing Touch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Classy upgraded to "Framed Art" TV. Added c lol say looking edge to frame and a more polished effect.
I would recommend this to a friendVery Bad experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The items arrived broken, I requested a change, after 2 months I don’t have received an answer
No, I would not recommend this to a friendBrand response from Samsung
Posted .ChristianF,
I’m sorry to hear of the issues you’re having with your Frame TV Bezel. Please give us the opportunity to better assist with this by reaching Samsung Support at: 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week, or Chat with us on Samsung.com: https://www.samsung.com/us/support/contact/
~ Samsung Pro
Best ever TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best TV we have ever owned. Great picture and great decorative art.
I would recommend this to a friendI like it!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The bezel looks nice and it was extremely easy to install! It took me less than 5 minutes.
I would recommend this to a friend
