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Customer Ratings & Reviews

Customer reviews

Rating 3 out of 5 stars with 2 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

50%
would recommend
to a friend

Customers are saying

Customers express satisfaction with the exceptional picture quality and the overall aesthetic appeal of this product. Users frequently highlight how simple the installation process is and appreciate the user-friendly design. Additionally, the customizable bezel is highly regarded for perfectly completing the device's sophisticated look.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-2 of 2 reviews
  • Rated 1 out of 5 stars

    Frame bezel

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came broken. Very flimsy plastic. Had to gorilla glue it together

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JASONG,

      Thank you for sharing your experience with the Frame Customizable Bezel. I'm sorry to hear that your bezel was damaged. We recommend contacting Best Buy directly for help resolving this issue.

      For any additional questions about your Frame Customizable Bezel, please reach us via Facebook, Chat with us on the Samsung website, or call us at 1-800-SAMSUNG / Available 8AM – 9PM EST Mon-Fri, 8AM – 6PM Sat.

      ~ Samsung Pro Samsung

  • Rated 5 out of 5 stars

    Premium Look

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Teak bezel really helps give the Frame TV a premium look and help blend in with the rest of the room

    I would recommend this to a friend
  • Customer reviews from Samsung US

    User rating, 5 out of 5 stars with 1 review on Samsung US.

    See all Samsung US reviews
    Samsung US
  • Customer reviews from bestbuy-ca

    User rating, 1 out of 5 stars with 1 review on bestbuy-ca.

    See all bestbuy-ca reviews
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