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Customer Ratings & Reviews

Your price for this item is $367.99
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The comparable value price is $1,799.99

Customer reviews

Rating 4.4 out of 5 stars with 1076 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are delighted by the large capacity, cleaning performance, quiet operation, and ease of use of this washer. Many appreciate the numerous features and the convenient FlexWash system for smaller loads. However, some customers have reported issues with reliability and the price point. Concerns have also been raised regarding the door design and its limitations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,076 reviews
  • Pros mentioned:
    Noise level, Washer capacity

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with extra high capacity. Super quiet and love the small delicate or quick wash option on top. Overall no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Excellent Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When going for a high end washer and dryer we decided on this compared to the LG for the larger 6.0Cu Ft capacity given we have 2 kids and always laundry to be done. Having had the washer and dryer for couple of weeks now we are very impressed. The washer can take a large load on the bottom and cleans well. The top washer is 1cu ft and works extremely well for a few kitchen towels, burp cloths or bibs. the design of the gun metal is beautiful making a stand out piece in its own right. Quiet running and many may options when washing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    washing mashine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very and wash great well the noise level is minimum easy to use my best purchase

    I would recommend this to a friend
  • Pros mentioned:
    Features, Washer capacity

    Rated 5 out of 5 stars

    Very good washing machine

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Holds more clothes than our old washing machine. Has a lot of features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Features

    Rated 5 out of 5 stars

    Great front loader

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best washer by Samsung. The features are great and easy to understand. Worth the price!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    best washer ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I expected No complaints about this washing machine. My wife and I work out every morning and it is very convenient to come home throw our gym clothes in the top washer and wash that small load up top. The ability to wash two loads at one time is also a plus I would definitely recommend this washer.Although this washer is more expensive then others, the option to wash a single item or a few things instead of a entire wash is a great option and the clothes are very clean and spin to almost dry. Love this washer!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Very happy with this washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I e had it for 3 months now. It is pricy but it has the extra mini washer that comes in handy more than you’d think. Plus you can run both washers at the same time saving a lot of time. It’s a tall heavy washer but it works well. The small top washer comes in is good for delicates or small loads of wash, especially with COVID where I’m washing masks weekly. Very happy with this washer.

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE this washer! So many different load settings makes washing a breeze. I love the top washer! No it's not big, but it's perfect for socks, undies, personal items, or those new clothes you dont want to bleed onto others! The main washer is gigantic! I can't even describe how much can fit!! This washer gets stuff cleaner than I've ever seen or smelt. It got my dogs blankets/beddinh clean and smelling good after just one wash!! Definitely invest a little more and get this washer! awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I love the small top loading washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the small top loading washer more than the large front loading part. I wash all of my delicates in the top. It's easy to clean the water in the lower filter after watching a YouTube video. The top detergent pod was confusing to understand at 1st, but all you do is put detergent in the pod and place the pod in the middle of your top loader laundry load. It's just a way to dispense the detergent. I love this washer and dryer set!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Great overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, clean, and smart features a plus. FYI, you'll want to use the Samsung SmartThings app, not the Smart Home app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Washer capacity

    Rated 5 out of 5 stars

    We love our washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our washer, the capacity, the ease of usage, the design, everything about it is great...

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Amazing product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installing team is amazing. They are very thorough at the job. I'm very satisfied with my product and I will definately comeback to best buy for other home appliances. Love my washer, I have to worry about waiting to get a big load of stuffs to wash. If I just have a small load, I'll just throw it in the top washer and it will be clean. Very convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Features, Washer capacity

    Rated 5 out of 5 stars

    Awesome Product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top Notch, Great Features. Two washers in one. Buy this, you will not regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Very nice washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple to use love the ability to do a small load as when grandkids have an accident. Quick and quiet fnction.

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Best, most versatile washer I’ve ever owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dual washer unit is fantastic. Small loads and large loads can run simultaneously with no issues. Many settings to choose from so no matter what type of laundry is being washed, there is an option to get the best results. Love this unit. Recommend it to anyone, especially those with animals. Their blankets and bedding come very clean in the first wash.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer capacity

    Rated 4 out of 5 stars

    I really like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn’t make a lot of noise and is very convenient for heavy loads.

    I would recommend this to a friend
  • Cons mentioned:
    Door

    Rated 4 out of 5 stars

    We like this unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased one of these at an outlet center. The top part didn't work. After many calls Best Buy finally replaced it. The new machine works very well and we are happy with it. I'd have given it five stars, except there is a small access door at the bottom of the machine that won't stay closed. We're waiting for it to be repaired.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Washer capacity

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this machine. Works great for small loads like baby burp diapers. Quiet. Looks great. Easy installment. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Washer capacity

    Rated 5 out of 5 stars

    Must needed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this dual washing. With the small washer in it, i no need to wait for an entire full load. Thus saves me water for small loads.. Till today i did not face any issue, but the product arrived with scratches and dents. Best buy said they will give a gift card for the inconvenience but i still did not receive. Apart from that, Over all i love the product and recommend it...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Washer capacity

    Rated 5 out of 5 stars

    Great washer. Must buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, good size, user friendly. Compatible with other electronics.

    I would recommend this to a friend