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WildalysL Posted
I freaking love this washer. It gets the clothes cleaner than my old washer did. Less time. No impact on my electric bill, it's super quiet and efficient. The activewear setting gets used a lot here and it's gentle yet gets that gym smell out. But I have to admit my favorite is the towels. My old washer I use to have to washer the towels twice before it smelled clean not anymore my towels smell like detergent now and it sanitized them as well. Love it
Sunny Posted
Best Washer. Both upper and lower washer works perfectly at the same time
ManojBhat Posted
The washer was easy to use and the overall quality of the product is worth the money. Very happy to buy this product from Samsung
GirumW Posted
I bought it five months ago and I was enjoying the flex washer for quick small clothing washes. However, the flex stopped draining water and now I am using the main washer for everything. The washer still works great! I regret buying this now the flex is broken. The whole machine is very heavy to try to move it and repair it.
Posted
We are glad you posted a review, GirumW.
If you receive a no drain or overflow error, water does not drain, or if it overflows from the washer, follow the instructions on the Samsung links below.
Samsung washing machine does not drain.
https://www.samsung.com/us/support/troubleshooting/TSG01001013/
You can also check the video link about what to check if your washing machine doesn't drain.
https://www.youtube.com/watch?v=pD9Pg6UU3Aw
If the washer isn't level it may not drain correctly. Make sure your washer is level.
Install a Samsung washing machine in your home.
https://www.samsung.com/us/support/answer/ANS00051342/
Cleaning the pump filter periodically to improve cleaning performance and help prevent odors. A clogged debris filter reduces the effectiveness of the draining system.
How to clean your Samsung washing machine.
https://www.samsung.com/us/support/answer/ANS00030150/
Samsung recommends a standpipe 18 inches (46 cm) high. The drain hose must be connected through the clamp ring to the standpipe, and the standpipe must fully cover the drain hose.
You can check the installation of the drain hose on the model's user manual link on pages 27-30 and page 72 for the troubleshooting guide if the washer does not drain or spin.
https://downloadcenter.samsung.com/content/UM/202301/20230103163556421/FLEX_WV9900A-MD_SImpleUX_UM_DC68-04316A-02_EN_CFR_MES.pdf
If you have inquiries and need further assistance in the future, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145677128, which will help our team pull up your information.
^Rainly
JoseL Posted
My wife love the aperance and eass of use, great for large loads.
Tita Posted
Great machine, have many cycles, very quiet. I enjoy doing the laundry since the machine has a great capacity.
Ronaldyc32 Posted
Great washing machine. Lots of features. It’s just real heavy
Ravi Posted
We bought this dryer. The operation is very quiet. The top rack is very helpful to wash/dry limited load
BenP Posted
Superb washing machine! The extra top washer for delicate items is very nice to have.
FerZ Posted
What an awesome washer. This is our first washer ever for our new home after just getting married. hope it lasts a long time, the wifi connectivity is a must in the 21st century. very tall but perfect for us. this updated washer is just the one I had been looking at for 4 years to get once I got married. this is the newer model but I had been looking at the previous model. so what an swesome update. Wish it came in white.
RandyO Posted
This machine is excellent love the small top machine to wash the babies clothes
I'm so pleased with my new Washer & Dryer Set I couldn't be more happy.. It's amazing how before the wash starts the washer actually weighs how much clothes you have in there to make sure you don't go over 8 pounds and if you do it definitely let you know I love that feature and there is so many more features on there that I am so pleased with I am just so happy that I bought this washer and dryer
Dalton Posted
The only reason this is getting a 4 star review is due to having to leave the door open in order for the washing machine to dry. This might just be an issue with all front loads. But overall love the settings and how it lets you know how long it’s going to take to wash your clothes. The top washer is a plus.
Garcmax Posted
Works great, easy to use. Cleans extremely well. Great investment.
Familyman1000 Posted
This is by far the best washing machine I have ever had. It is quite, smooth and cleans the best. I have mine on pedestal with the drawers because I am a tall man so, it makes it easier to get down to my clothes. I do recommend this if you have a big family, want the best, love samsung products, or just was a great looking washing machine.
Shoerack Posted
Super easy to use A+++ Great design Can wash in two different places
Debbie Posted
With a house full of children I can finally do laundry with ease! It is quiet and a decent size.
RichP Posted
Very Nice Looking washer, Dials are easy to use. Quiet running and smooth.
ElizabethV Posted
Great washer!! Love all features! Color is sleek and large capacity.
We like it so far, but we cannot find anything about the draining tubes or replacements if needed! We don't really like the design of the drain tubes but are making due with it for now! Love being able to do a large load and a smaller load if needed!