Customer Ratings & Reviews

The poor rating is for the Best Buy Deliveries, updates and install! This stove has been on back order for almost 8 weeks. I notification i received from their delivery app was a technician will be there in 20 minutes, log story short, no one arrived all day! Second update from driver app: technicians will arrive between 12:30 to 1:45, long story short, no one arrive due to technition went home in the meantime ive gotten update that my stove is on backorder.. Finally rhe day is here! I get my stove! Same technician as my last 2 deliveris on other appliances. I see they brought my stove in and set up.....they left....the next day i was cooking, and o tol my huband that this stove was not leveled and if he could do it...time went by it wasnt leveled I dropped something behind stove, so i moved it out only to find ALL THESE DENTS! The Technician never said one word to us about them! BEST BUY states there is nothing they can do since I'm not making a service call!!!!!

Works great and looks great. Air frying function is especially awesome.

I'm still learning about it. So far so good... No complaints

Very beautiful working great love the grill 2 doors oven very useful

My husband made ribs using the air fryer and they were amazing!

great oven so far. cooks super fast compared to our old electric stove

So far this is a great Range! I had to replace a previous double oven so my only complaint would be having to open the whole door to access the bottom oven when using the two ovens separately, however this a rare so not a deal breaker. Haven’t tried the griddle or air fry feature yet.

I love this stove. It works amazing and I love the air fryer feature. Definitely recommend it!!

I have owned this range for 1 year and 2 months. This week the cook top started flecking off on the front 2 burners. I have treated this cooktop exactly as recommended by the manufacturer from day 1. Proper care is not a possibility of cause. As it is a ‘cosmetic issue’ , Best Buy insurance plan will not cover and even though it’s out of manufacturer warranty (barely) I was told it wouldn’t have been covered anyway by the Best Buy rep. Having flecks of the glass cooktop potentially getting into food doesn’t seem purely cosmetic or safe. The oven and its multiple uses have worked nicely

I love this stove, fast operation, fast cooking and

I love everything about this stove from the looks to the way it does different tasks! I just pray the glass top holds up good like my maytag did.

Was everything l research for. And more! Very beautiful stove as well.

Great amazing stove. The moveable middle rack is a game changer. Intuitive, and Alexa works seamlessly with it. I recommend this smart stove. Ill never not have a smart stove again!

Excellent customer service, Best Buy is taking care of the old customers and new customers, offering a lot of choices to own the dream kitchen, laundry etc we are able to dream with Best Buy again!!!

Love this oven has wi fi, so I can put a roast together and on my way home from the beach get it started cooking. Took a while to get use to it but love the Dutch oven.

Excellent stove especially the flex duo oven works just the way you think it would. The griddle also has a very nice quality feel to it.

I really love cooking with this stove it works perfectly. My only issue is that the no preheat airfry only works when you remove the oven divider and use the whole oven.

Amazing quality stove, I had no idea that it allows you to cook TWO different things at once at different temperatures! Thanksgiving isn’t gonna know what’s coming

An excellent purchase, i am a very satisfied, my cooking time its is better, cook's well

The stove is nice. Love that the double oven feature is easy to use and I can easily switch from dounle to full. The App is a nice feature. We haven't used all the features offered, but so far its great!