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Customer Ratings & Reviews

Your price for this item is $499.99
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The comparable value price is $1,999.99

Customer reviews

Rating 4.7 out of 5 stars with 1660 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the superb picture quality, ease of use, and vibrant colors of this 60" 4K Ultra HD TV. Many also praise the user-friendly smart features and the included remote control. While some users noted limitations in the viewing angle and stand design, the overall experience is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 1,660 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I first purchased a Sony 4K TV for my man cave and I loved it. I then purchased the Samsung 4K with Quantum Dot for our main TV and.. wow! I love the Sony but the Samsung picture is even better and is very noticeable. Both are great TV's but the Samsung is absolutely amazing and the upscale is often close to a 4K picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice resolution. Amazing colors. Fast smart TV

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first big screen tv and it has such a clear picture. My husband is a football fanatic and we fight over who gets the tv when we get ready to watch our shows. Course football always win. And your sales and service people are well trained. I would highly recommend Best Buy to buy all your technical items.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded my 6 year old 1080p 46" TV and don't regret it. I love this TV and wish the location the TV sits in would allow me for a bigger one. Colors are a lot brighter than my old Samsung which I thought was a nice TV. I haven't had a chance to run anything 4K through it yet so I haven't seen it's full potential.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    WOW!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this to replace a really nice Samsung 1080P. The image brightness and clarity occasionally causes me to walk up to the screen in amazement. its like watching all our movies again and seeing something new. Pacific Rim and Avatar look amazing. Formula one under the lights at Singapore was breathtaking. i'm a fan

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Viewing angle

    Rated 4 out of 5 stars

    Great picture - limited viewing angle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture! Head on viewing is best. The viewing angle is a little narrow, but still VERY pleased with the purchase.

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for purchasing this Samsung TV. Your user feedback is also important to us and will be shared with our TV team.

      Should you need help with step-by-step troubleshooting, please contact Samsung Customer Support toll-free at 1-800-SAMSUNG and a representative will gladly help you.

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Very thin, looks great on the wall. And then I turn it on. Fantastic picture. When the cable company supports 4k it will be truly outstanding. Please know that it's a really good picture with the signal currently sent by cable. Although I know it will be much better when the Cable Company ups their signal.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    hugh leap from 42 " 720 LG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gives a great picture and has been no prob so far for the 1st month. I do notice that the motion will do some jerky movement when watching on the dish, but, not on Blu-ray or t-box or apps. I attribute this to the reception and it's not the TV. Otherwise picture is very clear and sharp with great colors.

    I would recommend this to a friend
  • Cons mentioned:
    Stand

    Rated 5 out of 5 stars

    Samsung 60 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any issues with TV. HAs been about a month. Light weight and hung on wall. Works great in both lighted areas (daytime) and in dark (nighttime). Paid $1499.00. Make sure you measure the stand if you plan on placing on a mantel. The 2 legs are long. It is not a base. It forced us to put on wall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking to step into 4k, this is a good start. Keep in mind with LED's you will have some light bleed if the room is dark but its not a huge ordeal. This TV looks good from head on but if placed in a living room with multiple viewing angles you may want to step up to an OLED or a different LED with an IPS panel. (although blacks wont looks as good on IPS). Gaming lag input is excellent and for the sale price this is a nice tv and most people will be happy.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    GOOD TV, BUT THERE ARE A FEW ISSUES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First off, I have to say that I do love this tv. The picture is great, it was pretty easy to hook up to the PS4, my Apple TV, Roku, and my Bose sound system. I'd encourage everyone to read the reviews from the more knowledgeable purchasers regarding the specifics of picture and sound quality. My concerns and suggestions are more basic. One, after about a month of having the tv, I noticed a white dot right in the middle upper portion of the screen. It only appears on lighter colored scenes and it's small. Unfortunately, this appears to be some sort of burnout issue. While it doesn't affect the rest of the screen or appear to be getting bigger, it is super annoying because it is right in the middle of the screen. I haven't done anything to ruin the tv in any way and have in fact been super careful with it; in fact, the plastic is still on the screen. I think this is not something that should happen with a tv of this price and supposed quality. The Best Buy returns policy had expired, so I"m left with contacting Samsung. As much as I love their products, their customer service is lacking; I will have to deal with that and I can try to report back. The other issue is that the apps available on the Smart tv are very limited. For example, I subscribe to Direct TV now and it's not there to download, so I had to buy an Apple TV to get that working.

    No, I would not recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Thank you for purchasing the Samsung 4K TV. I am sorry to hear that you are experiencing issues.
      Samsung products are engineered to the highest standards of performance and quality and we back the Samsung TV with a 1-year limited manufacturer's warranty, if purchased brand-new directly from an authorized seller.

      Please contact our Customer Support toll-free at 1-800-SAMSUNG for assistance with trouble shooting or warranty services,

      You can also contact Samsung via LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable on our Samsung Support Facebook page at: https://www.facebook.com/samsungsupport/app/158125230916392/

      -Samsung Ambassador Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the 60 inch screen and although the color isn't as intense as in the store, it is inspiring me to get Netflix where I am told I will have full color. I enjoy the sound and don't even need a sound box. I have bought other Samsung TV's from Best Buy and have had excellent results.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to only buy Sony, but my top of the line 4K Sony was not amazing. This TV is amazing! The moment you press the on button the TV is on and all functions are available. (Not the case with Sony) This is my bedroom TV and now the only time I watch TV is in bed! I really can't say enough about it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic picture easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing. We watch lots of sports and movies and have never noticed the black not being able to keep up like the 3 year old TV we replaced. Going from cable to Amazon TV to Netflix to Youtube is so easy my Dad could do it...he still has a flip phone and refuses to text.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome deal !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful picture. All I expected from a Samsung. Not OLED but as close to it as you can get. I payed $1320.00 for this t.v. with tax. Was the best deal since black friday. Just couldnt pass it up. Originally was going to purchase a Sony 65" or Sharp 65" but this was a great deal.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture Quality and Vibrant Colors

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the perfect size to replace my prior TV. Great picture and vibrant colors. Instructions with the TV not all that helpful -- I strongly recommend reading the online manual before you start. That will save you a lot of time trying to figure out how it works and all of its capabilities.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is physically attractive (it's clean and reliativly button free). However, most functions have to be programed by using the tv screen. I prefer having a few more buttons.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 4 out of 5 stars

    Great TV for color and picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a very clear picture and the color is great! It is easy to improve the picture, sound and color.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have thoroughly read reviews all over the Web about this product because I am cautious about dropping $1K+ on a TV set. After using this TV for a week I have no issues with the sound quality or picture display. No pixels are burnt or blacked out. I purchased mine in store with the warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV because my plasma had gotten a line down the picture. After 6 years I still thought the plasma had a great picture. After setting this up I was asked as to how terrific the picture was. My wife even said to me, I never thought the old TV had a bad picture but this is amazing.

    I would recommend this to a friend