Refund Refresh 4-Day SaleEnds Monday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 18 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

89%
would recommend
to a friend

Customers are saying

Customers value the picture quality of the 65" Class (64-1/2" Diag.) - LED - 1080p - Smart - 3D - HDTV, with many expressing their happiness with it. The 3D feature is also well-received, with customers enjoying the experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-18 of 18 reviews
  • Pros mentioned:
    3d, Picture quality

    Rated 5 out of 5 stars

    Great smart tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the Samsung smart tv for 3 weeks now and I like it I really enjoy the quality of picture and the 3D feature its really nice,beyond what I anticipated

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this TV for about one month. We shopped for a long time finally making the decision to get rid of the 15 year old giant beast of a 65 inch old school TV. Looked at several brands and went back and forth about the 1080 vs 2400 or is it 240? Anyway, we decided to go with the value and get the 1080 and I'm glad we did. We watch a lot of sports and the refresh rate is awesome. Couldn't be happier with the picture. No blurring. We haven't used the 3D as I guess we have to buy something else to access that. That's kind of lame but don't really care about the 3D. Watch mostly sports and local programing. We have a large family room so just bit the bullet and got the sound bar. It's a good time to buy while they are moving out these items for the next best thing the curved TV. Best Buy delivered and did all the set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's huge!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big improvement over my TINY 40" Toshiba flat screen TV. The only thing I don't like about it is the stand, but not a big deal at all, especially if you plan on wall mounting this beast.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful Set

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful TV with almost every bell and Whistle available. I have not used the 3D so I am not sure how that works but did connect it a Blue ray player and the picture is stunning

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I absolutely love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a dinosaur tv that was horrible in picture and sound, this tv has a been a blessing.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best image on a tv and still want to upgrade to the newest version but this one has been the best till now.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy to use. Exceptional clarity!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture clarity is exceptional. Easy to use. 3-D glasses were left in the box which was removed after installation but you tracked me down and mailed them to me! Nice surprise!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The picture is great and it's a big screen!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I won't use the glasses or 3D feature - this TV has an awesome picture. So, if watching sports and action movies is your thing this TV is worth it! I'm not a gamer, but I assume it would be perfect for that too. And you cannot go wrong with the size of the screen! Even in my long narrow room we can see the tv screen clearly from all areas. That's important to have when getting a big screen.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and great picture. Have not used 3D feature yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent television! We have had it for a few months now and the only complaints we have are the lack of online application content and the quality of the 3D (which could be due to the quality of the programming and not the Samsung technology).

    I would recommend this to a friend
  • Pros mentioned:
    3d, Picture quality

    Rated 5 out of 5 stars

    Great picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have enjoyed watching this TV. The picture is great and we are enjoying the 3D feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This isn't the TV we had set out to buy but the deal was too good to pass up. Highly recommend this TV.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A LOT OF FEATURES BUT HARD TO FIGURE OUT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS TV WAS NOT CHEAP BUT I WAS REALLY DISSAPOINTED WHEN I GOT IT, THE FIRST ONE THEY DELIVERED CAME WITH A SMASHED PICTURE SCREEN THEN THEY SAID THEY DID'NT KNOW WHEN THEY WOULD GET ANOTHER ONE IN BECAUSE THEY SAID THEY WERE OUT OF STOCK AND THE ONE I GOT WAS A SPECIAL ORDER WELL WHEN THEY LEFT THE HOUSE THEY LEFT THE BROKEN TV AND ALL THE WRAPPINGS AND THE BOX IN MY LIVING ROOM WELL THAT DID NOT MAKE MY WIFE TO HAPPY THEN LIKE MAGIC THEY COME UP WITH ANOTHER ONE HOW THAT HAPPENED I NEVER KNOW (LIKE TAKING ONE DOWN FROM THE DISPLAY SHELF) WELL THIS ONE IS A REAL TREAT EVERY TIME I TURN IT ON IT SEEMS TO HAVE A DIFFERENT PICTURE OR A NEW PROBLEM THEY SAY IT GETS SMARTER AS YOU USE IT, COME ON NOW WE ARE TALKING ABOUT A TV NOT A BABY. WHEN I WENT BACK UP TO THE STORE TO TELL THEM THE PROBLEMS I WAS HAVING WITH THE SO CALLED SMART TV THE SAID FOR A $150 THEY WILL COME TO THE HOUSE AND LOOK AT IT AND PROGRAM IT ALSO FOR WHAT I PAID FOR IT THAT SHOULD BE INCLUDED IT SURE WOULD SAVE A LOT OF PROBLEMS. AFTER TALKING TO AS MANY PEOPLE AS I COULD ABOUT THIS SET EVERY ONE SAID THAT IF IT IS NOT WORKING WRIGHT NOW WAIT TILL THE WARENTY EXPIRES THEN YOU WILL SEE HOW MUCH IT COSTS TO HAVE IT FIXED!! SO I HAVE BEEN CALLING AND NO CALL BACK I SUFFER FROM LIVER CANCER SO I CAN'T JUST JUMP IN MY CAR AND DRIVE ALL THE WAY THERE BECAUSE I HAVE GOOD DAYS AND REALLY BAD DAYS AND THIS TV IS NOT HELPING MY MENTAL HEALTH. THE THING THAT MAKES ME WONDER THAT IF THE FIRST TV CAME SMASHED THEN WHATS TO SAY THAT MAYBE THEY HAD A PALLET OF THEM AND THEY FELL OVER, WELL I AM NOT WAITING TO WAIT AND SEE IT GOES BACK AND A LG 4K GOES IN ITS SPOT AND IT'S SAD BECAUSE I DID A LOT OF RESEARCH ON THIS SET AND EVERY SAID IT WAS THE ONE TO GET FOR THE MONEY. WHY MUST EVERY THING BE SO DIFFICULT !

    No, I would not recommend this to a friend
  • Pros mentioned:
    3d

    Rated 5 out of 5 stars

    Excellent TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my new tv is excellent quality in definition 3D, i can watch some movies in low definition and the conversion to 3D is exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    3d

    Rated 5 out of 5 stars

    The 3D is amazing!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best TV for the price! We love the technology and the 3D!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tv I've ever haf

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is best quality tv if ever owned. I have had it for 3 yrs now and no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice tv and I like it fine. Thank you very much.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great to connect with samsung phones and tablets

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my TV, It has many internet features.

    I would recommend this to a friend
  • Customer reviews from Samsung US

    User rating, 4.7 out of 5 stars with 13 reviews on Samsung US.

    See all Samsung US reviews
    Samsung US
Sponsored