Customers are pleased with the picture quality and ease of setup of the 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024). Many also appreciate the TV's lightweight design and user-friendly remote control. However, some customers have expressed concerns regarding the limited number of ports and occasional connectivity or operating system issues. A few users also reported problems with the user interface and the TV's durability.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,279 reviews
Pros mentioned:
Picture quality, Setup ease
Rated 5 out of 5 stars
Amazing picture quality and smart features!
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very impressed with this Samsung TV. The picture quality is sharp, bright, and the colors are very realistic, making movies and shows look amazing. The sound is clear and surprisingly powerful, even without external speakers. It was very easy to set up, and the smart features work smoothly—apps load quickly and navigation is intuitive. The design is sleek and modern, and it looks great in my living room. Overall, this TV offers excellent value for the price, and I couldn’t be happier with my purchase. Highly recommend!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great tv
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I recently purchased the Samsung 65" Crystal UHD TV, and I’ve been really impressed with its performance so far. The picture quality is excellent—vivid, clear, and full of detail. Whether I’m watching movies, streaming shows, or playing video games, the visuals are consistently sharp and immersive. The colors are vibrant without being over-saturated, and the contrast is strong, even in darker scenes.
The setup was straightforward, and the interface is user-friendly. Samsung’s Tizen operating system makes it easy to navigate between apps like Netflix, Hulu, and YouTube. The remote is simple but effective, and I appreciate the voice control feature, which makes finding content quick and convenient.
The sound quality is decent for a flat-screen TV, though I paired it with a soundbar for a fuller experience. Still, even without it, the audio is clear enough for everyday use. The design of the TV is sleek and modern, and it fits well in my living room without feeling bulky.
Overall, I’m really happy with this purchase. It offers great value for the price and has elevated my home entertainment setup. I would definitely recommend the Samsung Crystal UHD 65" TV to anyone looking for a reliable, high-quality television.
I would recommend this to a friend
Pros mentioned:
Picture quality
Cons mentioned:
User interface
Rated 3 out of 5 stars
Beautiful picture; atrocious UI
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Been a Samsung tv user for over 10 years. My prior samsung was maybe from 2014 or so. The picture on my new one could not be prettier. Playing Death Stranding 2 feels like delivering packages in real life. Remote is awesome ans sleek. But my big bugaboo is that user interface. It removes nearly all ability to customize ones own menu and the sheer ad BLOAT is something to behold. Samsung seems to care less about ehat you want on your own equipment but instead sees a permanent advertising space in your living and wow is it annoying. I do not care about what new movie rental relases are, I do not care that i can play the newest games (already have a game console) with just a controller. Please get this stuff off my screen and let me make my menue show only the stuff I want/purchased.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Darrell,
Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for: • LiveChat • Manuals, Software, & Warranty Info
~ Samsung Pro
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Samsung Is A Pretty Good Brand
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My previous Samsung was a great TV and lasted over 8 years. When it finally died I decided to replace it with an Insignia. What a mistake that was! I returned it and got this. I should have just done that in the first place. It's also a great TV with the availability of a slew of channels to view. Samsung TV gives you a bunch of different channels and programs to watch. The picture is great and the sound from the TV speakers seems to be pretty good. I may add a soundbar sometime later. I like being able to view some of my local stations and I like the way I can get there with no trouble. The Insignia made this extremely difficult.
I would recommend this to a friend
Pros mentioned:
Picture quality, Setup ease
Rated 5 out of 5 stars
TV SAMSUNG 65’’
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV I bought is the best. The picture quality is amazing, the sound is clear and strong, and the interface is very easy to use. I’m more than happy with my purchase. I highly recommend it!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Very pleased with this TV
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very happy with this television which I bought online to replace a 10 year old tv that suddenly went down. I love the picture quality, the ease of set up to include how simple it was to load in my existing apps and subscriptions. The hardest part in setting it up was lifting it up onto the tv table so if you plan to set it up on your own, be sure to have someone strong enough to help lift it in place. It came with a quick start sheet which was helpful but I did download the full manual to get a bit more help in connecting my external speaker and more details on special features that were not available on our old television.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Great product/T.V good picture, minor issues.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A great T.V I did have an issue within a week or so with having the T.V run/on for a tech stress of 24 hours I noticed in that stress test if you want to call it that the T.V over heated and started to creat what you could call burn in. To fix that I had to unplug the tv and hold the power button on the bottom right hand side of the tv for 2 minutes to do a complete power drain of all misfits. Afterwards everything was back to normal and picture looked amazing as the first time i sat to watch a movie on it. Other issue is if your in a tight community or a if your in a apartment complex witch im not but the houses next to me right and left are only 4 feet across if your neighbors have the same kinde of tv style or rf remote they well enter fear with eatch other. For example my naighbor gos to sleep early so he will turn his tv off and my tv will shut off. All and all though i am happy with my purchase.
I would recommend this to a friend
Pros mentioned:
Picture quality, Weight
Rated 5 out of 5 stars
SAMSUNG CRYSTAL UHD 65
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
SAMSUNG CRYSTAL UHD 65 IT´S A GREAT TV EASY TO INSTAL, IS LIGHT, THE DIFINITION IS EXCELLENT GREAT CONNECTIVITY, GOOD PRICE AND QUALITY, IT FEELS LIKE BEING AT THE CINEMA
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Screen quality
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I’m extremely impressed with my Samsung TV. The picture quality is crystal clear, with vibrant colors and deep contrast that make every scene come alive. The sound is rich and full, and the smart features are easy to use and responsive. Setup was quick, and the sleek design looks beautiful in my living room. Samsung has truly delivered a top-notch product — I couldn’t be happier with my purchase!
I would recommend this to a friend
Pros mentioned:
Picture quality, Weight
Rated 5 out of 5 stars
Samsung Crystal UHD
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
You ca never go wrong with Samsung TVs. Great picture and light weigth. I bought it for my garage and I am very happy with it.
I would recommend this to a friend
Pros mentioned:
Picture quality, Setup ease
Rated 5 out of 5 stars
Television
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the size and the new smart apps on the tv and the easy setup
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
65inch
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The tv is perfect size for my studio unit. It was packaged properly with box that was easy to transfer and be opened without damaging the tv. Easy set up with instructions included. Picture quality was amazing as what expected from samsung tv. Connection with internet and accessories were seamless.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Upgrade to a beautiful picture!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The picture is beautiful and crystal clear. I like the size 65" because movies come alive. I'm a senior and the little remote was terrible so I ordered the universal on eBay. I think you should ditch the remote but the TV is fantastic.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
65in Samsung
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve owned a few Samsung TVs but this one so far has been the best. Let me start off by saying I was skeptical ordering online since others had recieved broken screens, I was 1 of the lucky 1’s. I love the picture quality and that you can play Xbox games without having a console or controller. Tv sits beautifully in my family room. Great size overall. I would definitely recommend.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great price! Great TV!!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am watching it as I am typing this review. It is the biggest TV that I have ever owned. The picture is bright and vibrant and the sound is great. For the price you really can't go wrong. I have always been a fan of Samsung products and this TV is no exception. I highly recommend buying it!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Samsung Quality
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The Samsung 65" class DU6900 series crystal UHD 4K smart tizen tv is amazing. The size and color pop out at you. Easy to work the remote. Setup is a breeze and hookup to internet is great. Very satisfied with this purchase.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Samsum TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great buy for the price love the color even my family came over and ask what was the price they were all surprised since is a great for the price, sound picture color looks great on the TV stand or hanging on the wall and to make this better Best buy great customer service.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Love it!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this tv mainly for my boyfriend but it stays in the living room since it’s so big and we both absolutely love it. The pictures are great and we’ve never had a problem with this tv since we got it a few months ago. My mom and siblings all have this tv just different sizes and I’m so glad we upgraded to this! It’s amazing and you need it!!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Samsung tv
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great TV, amazing picture, great price. We have it outside at our pool bar. The old tv had a terrible reflection from the water, this tv doesn't. Its perfectly clear.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
The best TV ever!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the resolution of the tv and how I can connect it to my phone, makes everything easier. The quality is amazing, like always Samsung never dissapointing. And it looks amazing in my room.