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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 1361 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are pleased with the picture quality and ease of setup of the 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024). Many also appreciate the TV's lightweight design and user-friendly remote control. However, some customers have expressed concerns regarding the limited number of ports and occasional connectivity or operating system issues. A few users also reported problems with the user interface and the TV's durability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,361 reviews
  • Pros mentioned:
    Design, Picture quality, Setup ease

    Rated 5 out of 5 stars

    Amazing picture quality and smart features!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very impressed with this Samsung TV. The picture quality is sharp, bright, and the colors are very realistic, making movies and shows look amazing. The sound is clear and surprisingly powerful, even without external speakers. It was very easy to set up, and the smart features work smoothly—apps load quickly and navigation is intuitive. The design is sleek and modern, and it looks great in my living room. Overall, this TV offers excellent value for the price, and I couldn’t be happier with my purchase. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Samsung 65" Crystal UHD TV, and I’ve been really impressed with its performance so far. The picture quality is excellent—vivid, clear, and full of detail. Whether I’m watching movies, streaming shows, or playing video games, the visuals are consistently sharp and immersive. The colors are vibrant without being over-saturated, and the contrast is strong, even in darker scenes. The setup was straightforward, and the interface is user-friendly. Samsung’s Tizen operating system makes it easy to navigate between apps like Netflix, Hulu, and YouTube. The remote is simple but effective, and I appreciate the voice control feature, which makes finding content quick and convenient. The sound quality is decent for a flat-screen TV, though I paired it with a soundbar for a fuller experience. Still, even without it, the audio is clear enough for everyday use. The design of the TV is sleek and modern, and it fits well in my living room without feeling bulky. Overall, I’m really happy with this purchase. It offers great value for the price and has elevated my home entertainment setup. I would definitely recommend the Samsung Crystal UHD 65" TV to anyone looking for a reliable, high-quality television.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    Screen quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely impressed with my Samsung TV. The picture quality is crystal clear, with vibrant colors and deep contrast that make every scene come alive. The sound is rich and full, and the smart features are easy to use and responsive. Setup was quick, and the sleek design looks beautiful in my living room. Samsung has truly delivered a top-notch product — I couldn’t be happier with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love the 65” screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I been enjoying watching this tv. Love the big screen. Had to get my son to set it up for me since I’m elderly. I personally don’t care for the remote. Because the volume also cut sound off and sometimes takes me to other where I have to cancel are hit off. Been around a month since I had purchase and getting use to the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great DU7200 TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this TV a few months ago and I really enjoy the picture, and I placed it in the living room. This DU7200 70 inch TV was easy to setup and after 8 months the TV works great

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great Picture Quality and Smart Features – Very Sa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery service was a bit unfriendly, but the TV itself is absolutely amazing. The picture quality is even better than I expected — vibrant, clear, and sharp. Setup was easy, and the smart features work great. Overall, I'm very satisfied with this purchase. Excellent value for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    User interface

    Rated 3 out of 5 stars

    Beautiful picture; atrocious UI

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been a Samsung tv user for over 10 years. My prior samsung was maybe from 2014 or so. The picture on my new one could not be prettier. Playing Death Stranding 2 feels like delivering packages in real life. Remote is awesome ans sleek. But my big bugaboo is that user interface. It removes nearly all ability to customize ones own menu and the sheer ad BLOAT is something to behold. Samsung seems to care less about ehat you want on your own equipment but instead sees a permanent advertising space in your living and wow is it annoying. I do not care about what new movie rental relases are, I do not care that i can play the newest games (already have a game console) with just a controller. Please get this stuff off my screen and let me make my menue show only the stuff I want/purchased.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Darrell,

      Thanks for sharing your thoughts. If there's anything we can do to improve your experience, please reach Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      • LiveChat
      • Manuals, Software, & Warranty Info

      ~ Samsung Pro Samsung

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung Is A Pretty Good Brand

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous Samsung was a great TV and lasted over 8 years. When it finally died I decided to replace it with an Insignia. What a mistake that was! I returned it and got this. I should have just done that in the first place. It's also a great TV with the availability of a slew of channels to view. Samsung TV gives you a bunch of different channels and programs to watch. The picture is great and the sound from the TV speakers seems to be pretty good. I may add a soundbar sometime later. I like being able to view some of my local stations and I like the way I can get there with no trouble. The Insignia made this extremely difficult.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    TV SAMSUNG 65’’

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV I bought is the best. The picture quality is amazing, the sound is clear and strong, and the interface is very easy to use. I’m more than happy with my purchase. I highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Setup ease

    Rated 5 out of 5 stars

    Samsung is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent tv easy to set up and clear . Not heavy at all . Thin and sleek . Very good choice have always purchased Samsung tvs over the past ten year never disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would like to extend my sincere thanks to the entire team at Best Buy for their outstanding assistance in helping me find the perfect TV. The purchase wasn’t for myself—it was a gift for one of my clients—and I’m happy to say they were absolutely thrilled with it. Samsung continues to impress with their innovation and quality. Their products aren’t just ordinary—they consistently evolve and exceed expectations. The TV I purchased was no exception, offering exceptional performance and sleek design. From the moment I walked into Best Buy to the completion of the purchase, the experience was smooth, professional, and enjoyable. Thank you, Best Buy, for the excellent service, and thank you, Samsung, for delivering a product that made a lasting impression.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very pleased with this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this television which I bought online to replace a 10 year old tv that suddenly went down. I love the picture quality, the ease of set up to include how simple it was to load in my existing apps and subscriptions. The hardest part in setting it up was lifting it up onto the tv table so if you plan to set it up on your own, be sure to have someone strong enough to help lift it in place. It came with a quick start sheet which was helpful but I did download the full manual to get a bit more help in connecting my external speaker and more details on special features that were not available on our old television.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great product/T.V good picture, minor issues.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great T.V I did have an issue within a week or so with having the T.V run/on for a tech stress of 24 hours I noticed in that stress test if you want to call it that the T.V over heated and started to creat what you could call burn in. To fix that I had to unplug the tv and hold the power button on the bottom right hand side of the tv for 2 minutes to do a complete power drain of all misfits. Afterwards everything was back to normal and picture looked amazing as the first time i sat to watch a movie on it. Other issue is if your in a tight community or a if your in a apartment complex witch im not but the houses next to me right and left are only 4 feet across if your neighbors have the same kinde of tv style or rf remote they well enter fear with eatch other. For example my naighbor gos to sleep early so he will turn his tv off and my tv will shut off. All and all though i am happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Very nice Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture, easy to use remote and easy to connect hdmi cables. The only thing is there is only two hdmi outlets. Great price for size of the television.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Size

    Rated 5 out of 5 stars

    Samsung 6900 65 inch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a small TV lovely size moves pretty quickly, overall solid

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    SAMSUNG CRYSTAL UHD 65

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SAMSUNG CRYSTAL UHD 65 IT´S A GREAT TV EASY TO INSTAL, IS LIGHT, THE DIFINITION IS EXCELLENT GREAT CONNECTIVITY, GOOD PRICE AND QUALITY, IT FEELS LIKE BEING AT THE CINEMA

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Samsung tv 65"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just got this TV and I'm super impressed! The picture quality is amazing-colors are so vibrant and the resolution is crystal clear. Setting it up was a breeze, and the smart features are really user-friendly. Sound quality is also top-notch, making movies and shows feel totally immersive. Honestly, it's been a fantastic upgrade and I couldn't be happier with it!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Weight

    Rated 5 out of 5 stars

    Samsung Crystal UHD

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You ca never go wrong with Samsung TVs. Great picture and light weigth. I bought it for my garage and I am very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Picture quality

    Rated 5 out of 5 stars

    Best TV for the value & price!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV Clear Bright color Sound is great Look is slim and Modern Perfect size Think this product is an A+++

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV in June of 2025 the price was great as it was on sale when I purchased it after bringing the TV home and setting it up it had an extremely clear picture I would recommend this TV for anyone

    I would recommend this to a friend
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