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  • SAMSUNG Crystal UHD
  • SAMSUNG Crystal UHD
  • SAMSUNG Crystal UHD
  • Alt View 13. Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024) - Black.
  • The text on the image reads: "Images are simulated and for illustration purposes only."
  • Model: 65" DU6900 Crystal UHD 4K TV What's in the box: TV, Power Cable, User Manual, Remote Controller with Batteries, TM2240A DEI + 2.4" D, 10.5" D, 40.4" W Dimensions: (INCHES W x H x D): TV Without Stand: 57.2 x 32.8 x 2.4, TV With Stand: 57.2 x 34.6 x 10.5, Stand Footprint: 0.6 x 8.7 x 10.5, Distance between the two ends of the stand: 40.4" SAMSUNG Stand height not shown in visual. Features and specifications subject to change.
  • PurColor See a wider spectrum of colors than traditional RGB models.
  • 4K Upscaling: Get a clear 4K picture even if your content wasn't filmed in 4K.
  • Motion Xcelerator Experience clear motion and improved clarity.
  • Object Tracking Sound Lite: Hear 3D surround sound that follows the movement on screen using our incredible virtual top channel audio.
  • Mega Contrast automatically adjusts the brightness and contrast.
  • Keep Your New TV Damage-Free video 0 minutes 47 seconds
  • Safely Unbox Your Samsung TV video 3 minutes 00 seconds

Samsung - 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024)

Model:
UN65DU6900FXZA
SKU:
6612910
Highly rated by customers for:
$349.99

Customer reviews

Rating 4.7 out of 5 stars with 1383 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are satisfied with the excellent picture quality, ease of setup, nice size, light weight for its size, and sleek design of the 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024). However, some customers have expressed concerns regarding the number of ports, connectivity issues, a slow user interface, and remote control problems. A few customers reported receiving the TV with physical damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,383 reviews

  • Best deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been amazing so far I always get this brand with Best buy getting even better offers thant other places

    I would recommend this to a friend

  • My New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV but the remote control could've been a bit larger with more buttons. I did recommend a friend who loves hers as well.

    I would recommend this to a friend

  • A good Samsung TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my father he loved till he had to use it to watch local channel which is not simple especially for older people, other than that he seemed to like it.

    I would recommend this to a friend

  • Love my buying things at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, definitely worth the price!!!!!!!!

    I would recommend this to a friend

  • Great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's what experts call an entry-level TV. It's a good option if you don't want to spend a lot. The picture quality isn't excellent but it's not bad, and the software is good.

    I would recommend this to a friend

  • Remote control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem is I guess I have to get used to this remote control. They could have made it a little more simpler besides that everything is working well

    I would recommend this to a friend

  • Overall Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is pretty good but from the beginning would have random moments of freezing/glitching. But overall it is good and my Husband loves his new TV.

    I would recommend this to a friend

  • Great price; Ok TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad TV for the price. Wish the color was a bit more crispy. Hates the remote because it doesn't have a speaker button. Otherwise satisfied with purchase

    I would recommend this to a friend

  • Good Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good very ……. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend

  • Satisfaction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service wonderful staff helped me outside put the tv in the car

    I would recommend this to a friend

  • Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv! Super bright! Love it! Good size and shape!

    I would recommend this to a friend

  • Great value for price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and value for price and great customer service

    I would recommend this to a friend

  • Fair review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for the price but the sound and the colors is average not bad but not great. The remote control is really small i just lost it

    I would recommend this to a friend

  • New Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was very helpful in purchasing my new tv.

    I would recommend this to a friend

  • Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ReallyGreat tv, quick and nice service and great pricing.

    I would recommend this to a friend

  • Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very clear with multiple HDMI ports and a vary quick smart tv.

    I would recommend this to a friend
  • Cons mentioned:
    Physical damage

    Birthday gift Ruined

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was broken out of the box in the left corner I spoke with Ruth over the phone and she was off no help my daughters birthday gift is ruined

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      LaquettaY,

      We appreciate you sharing your experience and that your TV exhibited damage upon opening and setup. We recommend contacting Best Buy Customer Support or your local Best Buy store directly for assistance in correcting this situation. We hope your issue is resolved quickly. If you ever have product questions or need help, Samsung is here for you! Give us a call at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Pro Samsung

  • Samsung TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opened out of the box and won't come on. Will have to deal with Samsung directly, can't return to best buy, because its past 15 days. I bought for my husband for fathers day, then we went on vacation, so we didnt open immediately.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      CARENB,

      We appreciate you taking the time to let us know about your experience with your TV. So that we can help troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      •  LiveChat
      •  Manuals, Software, & Warranty Info

      ~ Samsung Pro Samsung

  • Buyer Be Ware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV on April 18 and now on August 20 it has the lines running down that say there’s a bad internal panel. The thing lasted an entire four months. What a piece of junk I guess he get what you pay for.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      MichaelP,

      Thank you for purchasing the Samsung DU6900 TV and for sharing your experience with your TV not displaying properly. Please try the following troubleshooting steps:

      1. If any external devices are connected, check all input cable connections

      2. If the issue persists, define precisely what is wrong with the display. For example, mosaics and blocks, multiple lines or white dots, and fixed horizontal or vertical lines.

      3. Try changing channels using the remote control. Is the issue the same on all channels?

      4. Press the Home button (looks like a house), select Source, and choose another input source. Is the issue the same on all sources?

      5. If the same problem persists, run a diagnostic test. (Home > Settings > Support > Device Care > Self Diagnosis > Picture Test)

      6. If the problem disappears during the test, check your TV signal (Home > Settings > Support > Device Care > Self Diagnosis > Signal Information) to check the signal strength. The signal strength must be more than 20 dB (more than 4 bars on the icon) for stable signal reception

      Should your issue persist, please contact Samsung Customer Support. You can call us at 1-800-SAMSUNG, 8 AM - 12 AM EST, seven days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~ Samsung Pro Samsung

  • Tv not working

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is not working. I will contact best buy and i hope

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      CarlosYontomo,

      We appreciate you taking the time to let us know about your experience with your TV. So that we can better troubleshoot this issue and provide steps towards a solution, please contact Samsung Support at 1-800-SAMSUNG, 8AM - 12AM EST, 7 days a week. Or visit us on the Samsung website and click on the ‘Support’ link for:
      •  LiveChat
      •  Manuals, Software, & Warranty Info

      ~ Samsung Pro Samsung

Page 8, Showing 141-160 of 1,383 reviews
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