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Customer Ratings & Reviews

$349.99

Customer reviews

Rating 4.7 out of 5 stars with 1416 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

95%
would recommend
to a friend

Customers are saying

Customers are satisfied with the excellent picture quality, ease of setup, nice size, light weight for its size, and sleek design of the 65” Class DU6900 Series Crystal UHD 4K Smart Tizen TV (2024). However, some customers have expressed concerns regarding the number of ports, connectivity issues, a slow user interface, and remote control problems. A few customers reported receiving the TV with physical damage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,416 reviews
  • Rated 5 out of 5 stars

    Geek Squad & Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They went above and beyond my expectations on the resolution of the exchange of a 65" 2024 damaged upon delivery to 65" 2025. Im extremely happy with my new TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recent purchase 65 inch Samsung TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales representative was very helpfuland professional. Delivery of my order was on time. Delivery driver was polite and professional. Would recommend Best Buy to everyone I meet. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t go wrong

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice television I brought about 3 of them in the past, 65” and above. I like the Samsung apps that comes with it also a lot of shows to watch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am satisfied with both the product and with the price. There is no bad angle to watch this television from in my living space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff at Best Buy was amazing and let me to the purchase of this outstanding television. Samsung has amazing products for affordable pricing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My First Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first smart TV. It’s everything I hope it would be. Love not having to use a Roku or fire stick for my streaming channels. Good remote as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new TV but the remote control could've been a bit larger with more buttons. I did recommend a friend who loves hers as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been amazing so far I always get this brand with Best buy getting even better offers thant other places

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good Samsung TV for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my father he loved till he had to use it to watch local channel which is not simple especially for older people, other than that he seemed to like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's what experts call an entry-level TV. It's a good option if you don't want to spend a lot. The picture quality isn't excellent but it's not bad, and the software is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Remote control

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem is I guess I have to get used to this remote control. They could have made it a little more simpler besides that everything is working well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is pretty good but from the beginning would have random moments of freezing/glitching. But overall it is good and my Husband loves his new TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great price; Ok TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad TV for the price. Wish the color was a bit more crispy. Hates the remote because it doesn't have a speaker button. Otherwise satisfied with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good very ……. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfaction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service wonderful staff helped me outside put the tv in the car

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fair review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good for the price but the sound and the colors is average not bad but not great. The remote control is really small i just lost it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv! Super bright! Love it! Good size and shape!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and value for price and great customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ReallyGreat tv, quick and nice service and great pricing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was very helpful in purchasing my new tv.

    I would recommend this to a friend