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Customer reviews

Rating 4.7 out of 5 stars with 691 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

93%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products or points for an honest, helpful review.
Page 1 Showing 1-20 of 691 reviews
  • Rated 5 out of 5 stars

    great quality 4k TV

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    Posted .

    I went through 2 other 4k TV's before keeping the Samsung Q8F. Tried the Sony Z9D and Samsung NU8000. The 8000 had difficulty with digital blurring and although the Sonys picture was okay it had issue with compatibility or syncing with my Apple 4k. The picture is great on the Q8F, I love the simplicity of the menu system and Samsung crushes the competition with their smart remote. During the setup it identified my Apple TV and Sonos sound system programing both the TV and remote to work with them. The remote also controls my Spectrum cable box (identified during setup as well). Moving to a 4k tv has taken some getting used too. I had a 58" plasma tv and will say, to me, nothing beats the picture quality of a plasma. However when you feed a clean 4k signal into the Q8F the picture is amazing. No digital bluring, excellent color, and very deep blacks. I chose the Q8 over the Q7 or Q9 as I did not like the connect box that those models use and the picture quality gained with the Q8 over the Q7 was worth the extra too me.The tv is in the family room within the basement so there are no issues with glare. Tv is very thin, light weight, and easy to setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV, apps need help.

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    Posted .

    I needed to upgrade my 10+ year old Samsung 60hz TV. (Even if the wife didn't think so) I did a bunch of reaseach the regular UHD tv didn't have clarity I wanted and wanted best bang for my wallet. I don't get the best of best with my budget but saved and wanted something good that wouldn't feel like I waisted my money. I came to liking the Samsung QLED almost got the Q6 but went out to get the Q8. Glad I did. Playing with my Xbox one x games are amazing. I see such detal that no wonder people could see me and shoot me where my old tv told me it was dark lol. Hd movies and Netflix look amazing. The apps on it have stopped working randomly like YouTube won't load. Coupled this with a Sony sound bar and it's theater quality. Xbox one on this especially the x is fast and crisp. I played this side by side with my old tv and Xbox one. Games load quicker and when turning and jumping etc the old tv was lagging and new TV was amazing and has helped my kid ratio. Watching TV is amazing on this too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movie night in your living room.

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    Posted .
    Owned for 1.5 years when reviewed.

    Love it. Work wonderful with the features it had. Bright is awesome. Brighten up and at night, why go to the movie when you can experience high quality in your own livingroom. I recommend using surround bar for extra dramatic sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .

    Great sharp picture and we love to watch hockey on this tv. It almost looks like you're looking out a window in the photo I've posted with my review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unbelievable TV

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    Posted .

    We were looking heavily at the LG OLED TV but the area manager convinced us to go with the Samsung and we couldn't be happier. I'd recommend this TV to anyone who wants an at home theater feel with crazy good graphics. You won't be disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture. Remote easy to use. Lowest price

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    Posted .

    Picture has great color and contrast, even in sunroom. Need deep stand to accommodate support legs. Remote very intuitive.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It has a good picture.

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    Posted .
    Owned for 1 week when reviewed.

    It has a good picture. I’ve watched a blu ray on it and it was just like a normal show. I was expecting crystal clear life like images. I got this television for half price because it was an open box. I’m hoping to get to experience it a little more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Qled tv

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    Posted .

    Amazing tv I got it for an awesome price and the quality is amazing,

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great TV, but poor cable management

    Posted .

    The picture/sound is stunning as you would expect from a QLED tv. Also enjoy the App hub and love that it auto-recognizes items we plug in and the remote instantly works with them. One thing that is annoying is the mobile APP that you are supposed to be able to use to mirror your phone/tablet to the TV only works if both the mobile device and TV are on the same wifi network. So since my network connection to the TV happens to be wired there, the APP is useless. This makes absolutely no sense. Whether I am wireless or wired, it's the same network, same IP address range. I don't think this is a feature i would use often so I am letting it go. But it must be said the cable management features on the back are severely lacking and make no sense. First, the power cord is ridiculously short, shortest i've ever had on a television. Which is fine if you are wall-mounting, but on a stand of decent size, this will cause issues. They should provide a couple different lengths to work with. Second, unlike the Q6/Q7/Q9, the Q8 has ports on the back of the tv instead a seperate box you can put anywhere that has the ports. Given the stand I have, I welcome this, except the ports are in a stupid location and face the wrong direction. If you are behind the tv, the ports are on the left side....FAR LEFT actually. Then, the ports themselves actually face the left edge of the TV instead of toward the center. This makes zero sense. Most TV stands themselves have some cable management in the center, so if you bring them up the center, you then have to run them down the left side of the TV then "curl" them 180deg to enter the ports. This puts undo stress on the cables and just looks dumb. The length of travel down the side and the "curling" make it such that you need to plan on needing cables an extra foot or two in length. There are no "hooks" or any cable management going down the side of the TV either. I used a command hook and made my own to give the cables some stress relief and make them invisibile from the front. I'm using a stand, but can't imagine mounting this on a wall with no cable management and having to run so far down the side of the TV and curling them back in. Now that I have it figured out, it's certainly something that I won't need to deal with every day, but Samsung could have made this way easier. If cable management is important to you, and you want QLED, consider the other series. I have a Q6 that has the seperate box with all the ports and it works great. In the picture I uploaded, the bottom right corner of the picture is basically the center of the TV. I am considering adding one more command hook to tidy it up a little more.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      rvm8,

      Thank you for sharing your feedback. We value your thoughts on cable management and will share it with our product team.

      Please do reach out to us should you have any questions, concerns, or need assistance.
      You can contact Samsung TV Support toll-free at 1-800-SAMSUNG (ask for TVs).
      Or by LiveChat or email. Please copy-paste this link into your browser: http://www.samsung.com/us/support/contact

      We are likewise reachable by Facebook Messenger: https://www.facebook.com/samsungsupport
      Or find us on Twitter: https://twitter.com/SamsungSupport

      - Samsung Ambassador Samsung

  • Rated 5 out of 5 stars

    Excellent QLED TV

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    Posted .

    This new 2018 QLED TV is a winner! This TV is for someone that wants excellent picture quality, but doesn’t want the worry of OLED burn in or longevity issues of an organic panel. This TV is guaranteed not to burn in by Samsung. It is capable of incredibly deep blacks thanks to its full array local dimming backlight. I am very glad Samsung decided to use this tech on the Q8 and Q9 models. The colors it produces are simply fantastic. This is deffinently one of its main strong points. The viewing angles are also much improved. There is some loss of color at wide angles, however this is an issues that’s inherent with all VA LCD TV’s. This is also an excellent choice for HDR shows, movies and games as well. It gets very bright at around 1500 peak nits. Overall it’s a very versatile high end TV that I am enjoying very much.

    I would recommend this to a friend
    • Brand response from MrSamsung
      Posted .

      Hi VictoryLap,
      We’re thrilled that you’re loving your new Q8F. We hope this model’s many features -- Ambient Mode, SmartThings connectivity, Universal Guide, and Bixby Voice Assistance, just to name a few – enhance your TV enjoyment to a more connected, personalized, and convenient lifestyle experience. Samsung

  • Rated 5 out of 5 stars

    Fantastic TV

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    Posted .

    This is one of the best LCD TV out there number one being the Q9FN. What makes this TV so good is the color, contrast and motion. The FALD added to this TV makes the TVs contrast so much better than last years Q8. This TV can produce very deep blacks, not OLED deep, but deep blacks nonetheless. The only LED TV that has superior blacks is the 2018 Q9. Since this TV is a QLED, the TV displays a wide variety of colors that are nice and saturated. And with the high brightness of this TV, the HDR scenes really do pop out and is candy to the eye. The motion is great on this TV. Anyone who love to play games, especially with the Xbox One X or PS4 Pro, they will enjoy the 4K resolution games with the great motion the TV has and the the HDR. I have enjoyed my purchase so far and I’m amazed at what this TV can do. If anyone wants deep blacks with good contrast and really bright scenes than this TV is for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This TV is GREAT!!!!

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    Posted .

    This TV completely blew me away after setting it up and calibrating. I went Qled after suffering burn-in issues from my LG Oled unit and I am just in awe of how good this TV is... The colors are insanely vibrant and this thing gets BRIGHT!! Black levels are shockingly good for being an LED TV (the FALD makes this thing so much better than the prior Samsung generations)... I was worried I would regret not getting the Q9, but honestly, this TV has more than exceeded my expectations which were quite high after coming from an OLED. Also, the fast response times when gaming on this are incredibly noticeable compared to the Oled... Tizen works well too. I was playing with the Sony offerings and the Android TV seems to pale in comparison to the Tizen platform with regards to speed\responsiveness. The only complaint I have is that they need to work on the voice commands as it doesn't always get what I'm trying to say. Also, voice commands are kind of clunky in some of the apps and does not play well as a search tool. I jumped off the Samsung ship after they seemed to stagnate with no FALD offerings, but I think I may be back on-board...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Picture

    Posted .

    This TV has Amazing colors & bright & Vivid It took me some time to get the pic the way I want it & it looks a Amazing in Dynamic mode instead of movie mode plus it's calabriated & looks even better running through my OPPO UDP-203

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV but the next model up is even better

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    I originally purchased the Q8 but returned it for the Q9. One of my biggest reasons for that was because I hate TV stand. It has legs on both sides of the TV and it wouldn't even fit on my stand. The Q9's stand is in the middle which is great. The Q8 looked amazing and the Q9 looks even better especially in dark scenes. Better blacks and less haloing due to double the number of local dimming zones. Samsung really knocked it out of the park with their Qleds for 2018. They are the best TV's gamers can get especially for PC and Xbox One. Their lineup this year has HDMI 2.1 features which no other TV has and we won't see that until maybe next year. One of those features is VRR/Freesync which matches the frames from your PC or Xbox One to your Qled which gives you a very smooth, fluid, and stutter free gaming experience. Sadly PS4 does not have this feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4k QLED - Stunning Picture Quality

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    Posted .
    Owned for 1 year when reviewed.

    From the very first time we watched a show on this television, I was stunned by the picture quality. The hype is not hype - it is fact. You can tell the shading differences of the blacks. The colors are unbelievable. For shows that are not broadcast in 4K, the colors and the clarity of the picture are far better than earlier models. I would highly recommend this TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best 4k tv I have ever seen!

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    Posted .

    Awsome, The absolute best things about this TV are, the colors and brightness. With 4K movies, I can definitely see the extensive range of colors this QLED has! The HDR levels on this TV is insane!! The lighting effects this TV gives off is amazing. Any time the TV needs to shows a sunset, natural light or artificial light, the TV really shines where it's supposed to. Very accurate on where the light in the movie scenes needs to be. You really have a sense of what the scene wants you to feel. The smart system is very quick and easy to use. I use Netflix, Spectrum App, and Vudu for 4K streaming and it is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Dolby Vision? No Problem!

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    Posted .
    Owned for 2 months when reviewed.

    I have owned this TV now for about 3 months and it has been a great experience since day one. I picked this up as an open box and luckily for me if didn't even look like it had been used. The only 'complaint' I can find to say is that there is the slightest amount of dirty screen effect in the upper left-hand area of the screen but most of the time I forget it is there unless the lighting and color of a particular scene is just right, but again, hardly noticeable. I have been more than pleased with the excellent colors and excellent brightness this set has to offer with HDR content. Also, because of the excellent brightness, HDR content comes through with a lot of punch and dynamics. I have never owned a set that is Dolby Vision compatible, but honestly, with this set I don't even miss it. I've also recently picked up an Xbox One X and the freesync works great for games - I can now see why this set is so highly regarded for gaming. These are now phasing out so if you can find one, especially for the great open box prices, don't miss out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely amazing tv

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    Owned for 1 year when reviewed.

    The picture on this TV is outstanding. I have never had a TV with such amazing color and picture. The black levels are so black that when the screen goes dark, there is no light, it actually seems like the TV is off. As with most TVs, the audio quality is just okay but, a TV that was meant to be our second TV has easily become the one we tune into more often than not. The one complaint that I have read in regards to “Ads” on the tv, is really not a fair shake. When you turn on the TV, it does have a row of recommendations you can watch but, I don’t see that as pressure or even anything bothersome, rather it’s more like...oh that’s available now. It goes away quick enough and, as far as I can tell you can’t turn it off. So if that would bother you, it’s something to take into consideration.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Picture, but pricey

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    Posted .

    I purchased the Samsung - 65" Class - LED - Q8F Series after looking at a lot of different TVs. It came down to this, Sony and LG. All were in the same price range. I was going to purchase the Q6 but that has a special module where all the wires go to and the plug from the module to the TV (which includes signal and power) is too large to snake through my walls as it would have to go through studs that were predrilled. In retrospect, I should have found another way - now I have 6 cables to hook up to this TV in the back. The TV picture is great with the Q8 - it is a higher end picture, but I'll be honest with you - Unless you are using a high end DVD player or gaming, you won't really notice the difference - it all depends upon what signal is being sent to the TV. Great color saturation, great blacks. Shiny screen reflects light which is a problem for me on sunny days. Easy to take out of the box and set up. Had it set up and watching TV in less than an hour. Have a second person to help you set it up as it's big and you don't want to drop your new $2500 TV. I plan to mount it on the wall, but it has a great stand that hides the power cord (but doesn't hide other cords). Very sleek design. I like the Apps user interface - different from earlier Samsung models, but was easy to learn. You really need to download the phone app to use the features - I found it is easier to use than the TV remote. Has Amazon, Hulu and Netflix apps along with numerous other apps. I still have my Roku for my other apps, but it's nice to have everything under 1 remote control. I would purchase this again. I've had it for 30 days. 4 stars due to price. One last thing - I purchased this at the Best Buy in Dover. I had great assistance from the staff - he was knowledgeable, showed me all the different models and brands to consider but didn't push me towards any specific one. No pressure. And he went through the trouble of loading up his own personal Google account to show me how the Apps work on the TVs. What a great salesman. Although an hour away, I will go back to this store for major appliance purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent high end TV for fantastic price.

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    I was originally waffling between a QLED and an OLED TV primarily for gaming and for a 4K upgrade. I own an Xbox One X and was having a hard time deciding, both have their pros and cons, but after doing research and talking it over with several people over several months I finally got my hands on this one. And it has been an epic experience. I would choose this TV again not only for the price but the picture, features and overall performance is amazing. As one who was set on getting an OLED but worried about how expensive they are along with burn in and refresh rates with gaming, I’ll just say this; get a QLED you won’t regret it.

    I would recommend this to a friend

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