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Customer Ratings & Reviews

$499.00
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Comp. Value: $599.99

Customer reviews

Rating 4.7 out of 5 stars with 172 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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93%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 172 reviews
  • Rated 5 out of 5 stars

    Galaxtic Tv View

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv view is amazing and clear. Volume on the tv without the speakers sounds like im in the movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid and Great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is wonderful and my family has enjoy watching it in the living room together. Smooth and clear picture

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. A lot of features that we are still discovering. No optical output which is a bummer but the spacial sound on the tv is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A1 service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture on TV! Great deal and quality too! The delivery was on time, very friendly, and went above and beyond!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive features for a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and sound. Easy set up. Very impressed so far with its many features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality tv. Bought this as a gift for my step father and he loves it. The sound and picture are beautiful and worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes good tv in love good look and picture so see tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has exceeded my expectations, with a great display, vivid colors, and good sound quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Met all expectations. No issues. Great screen. Sound good. Easy hook up to sound bar and Comcast

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great TV, horrible software

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV picture quality itself is fantastic. Speakers are great. However, the Samsung TV OS “Tizen” is so god awful it isn’t even funny. It took me 2 days to set the TV up with multiple factory restarts that would sometimes just not work. After all that, I got a slow and unresponsive menu that barely worked and had random stuff playing at max volume. Incredible amount of bloat and then it randomly stopped working (the OS). I got a Roku ultra, took 5 minutes to setup, and is unironically maybe 10x as fast as the Samsung TV OS. This also isn’t a rare issue, there are plenty of online threads about this garbage OS. I would highly recommend getting another brand if you don’t want to splurge on an external device to have the TV not be garbage. TLDR: TV looks fantastic, sounds fantastic, software is horrible and it’s basically required to have an external device.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Tomasu,

      We appreciate your feedback regarding response time. For optimal performance, please ensure your TV is running the latest firmware. You can check this by going to: Home > left directional key > Settings > Support > Software Update

      To further optimize performance, try running Device Care, which checks memory, clears unused cached data, and closes background apps: Home > left directional key > Settings > Support > Device Care > Start Device Care

      If issues continue, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week.
      LiveChat is also available via the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television and great price. Excellent features.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and most importantly for me there is internet access

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV has been great so far. The picture quality is great. Setup was relatively easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TVs with excellent quality and sound. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great value, real nice picture. I would definitely recommend this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    QLED TV SAmsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is huge, beautiful, and the picture is very clear. It seems like I am at the movies when I am watching TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Frustrated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure the TV is great, but I've had it for well over a month now and have had at least 5 different people (who know what they are doing; because I have no clue) to my home to try and get it set up with Alexa and so far no one has been able to succeed. This is largely why I bought this TV, because my 10 year old TV stopped working with Alexa. I have been back to Best Buy at least twice and still have no answers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture quality and great price. I also like how easy it is to connect with my Samsung phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 65” Class Q6F Series QLED 4K UHD

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV with many useful features. Pricing was reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    retired

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pix-a lot easier to see. Quality was better than we expected.

    I would recommend this to a friend
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