Customers highly value the 65” Class Q7F Series QLED 4K UHD SamsungVision AI Smart Tizen TV (2025) for its exceptional picture quality, ease of setup, appealing design, and ideal size. However, some customers have expressed concerns regarding connectivity issues, remote control quirks, and brightness levels. Overall, the positive aspects of the TV seem to outweigh the negative ones based on customer feedback.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 574 reviews
Pros mentioned:
Picture quality
Cons mentioned:
Remote control
Rated 3 out of 5 stars
A TV isn't a TV with half a Remote!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I upgraded from a Samsung Samsung - 55" Class 6 Series LED 4K UHD TV. I went with Samsung since I didn't want to have to relearn the remote on a different brand TV. I gave this TV 3 out of 5 stars Just because I Hatred the remote. No numeric Keypad! Are you kidding me. I feel I got cheated by a half a remote! I key in most of all my channels using a keypad and I am quick entering Channels using the Key Pad. Maybe I am old but this remote is very basic and unfriendly. The remote is missing all the simplified labeled buttons that made Samsung remotes user friendly. I feel most older people will never be able to use this remote. To top it off it has rechargeable batteries, so you need to flip the remote over so the solar panel can charge the batteries! Whats wrong with replacing batteries every 5-7 years. The only reason I kept this TV was because My old Samsung TV remote worked and from what I see all the Functions of the old remote works with the New TV. That is the only reason I kept the New TV. Was the engineer drunk when he made this remote?? Maybe the Next Remote will even Have less buttons. I hate having to scroll left and right and select the Numbers and select done to enter the channel??? I still can't believe there isn't that many complaints on how useless this remote is? Thankfully you can Buy a old remote
such as the BN59-01301A Samsung LCD TV Remote control which does wonders and is easier to hold it makes all the difference and makes a TV a TV. When I look the New remote I just want to take a Hammer to it and put it in the Land fill and wish it good riddance. Now the TV I paid extra to have a Samsung TV and I do have to say it definitely out does my old 55" TV. Picture is Much sharper it also is much faster when selecting smart channels or using the Tizen software. I love the 4K up scaling when it works or is
noticeable. Older movies don't always look as sharp. If I had a 4k Blu-ray player I bet the Picture would be assume. So Glad I got the Qled TV. I wish I had the extra Money as I would of loved to purchase a Oled TV. Also to note, sometimes I literately have to turn the sound up to 100 on some movies so must be poor quality movies. I am thinking on getting a sound bar in the near future. I really wish all TV's came with better speakers. All in all the TV is assume but plan on getting a remote for a lot easier operation. Enclosed are some Pictures of the new remote VS the Old. As you can see all the functions on the old remote which are some how embedded in the New remote? Good Luck!
I would recommend this to a friend
Brand response from Samsung
Posted .
StevenN,
We're sorry you found the included remote difficult to use. To help you get the most from your TV and remote functions, you can download the full e-Manual and more by visiting Samsung’s website then navigating to: Support > Manual & Software > TVs & Home Theater. From there, you can search for and select your Q7F TV model to view or download the available guides.
The Remote Control Guide is also conveniently built into your TV: Settings > Support > Tips and User Guides
Learn TV Remote is another feature designed to help users become familiar with the layout and function of each button on the Samsung remote. When enabled, pressing any button (except the Power button, which will still turn off the TV) will prompt the TV to announce the button’s name and its purpose – without affecting TV operation.
This teaching mode is especially useful for users who are visually impaired or new to Samsung remotes. To enable this feature, go to: Settings > All Settings > General & Privacy > Accessibility > Learn TV Remote. To exit, simply press the Return key twice.
If you’d like more assistance with this feature, please reach Samsung Support at 1-800-SAMSUNG, available 8AM – 12AM EST, 7 days a week. LiveChat agents are also available through the ‘Support’ link on our website.
~ Samsung Specialist
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Flawless Picture & Smart Features — Just Buy It
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Samsung QLED is great! Completely changed my viewing experience, came from a UHD and this upgrade was totally NEEDED.
PICTURE QUALITY SHARP ✅
SOUND QUALITY ✅
GAMING✅
And most importantly can still view clearly even in a bright room, the picture doesn’t auto-dim itself (Thank goodness) The gaming is great, setup to Xbox online is easy and as long as you have a good WiFi connection it’s flawless, no lag, even without a physical Xbox setup
The build-in smart features are super convenient! Easy to navigate and all the apps you could ever need can be installed on the tv
Sound quality flawless gets super loud, can definitely be used in home-theater(we got the 65’)
Overall great TV, couldn’t be happier. Also super sleek and slim compared to my older one! QLED sits flush against the wall and the setup was super easy, the tv was able to be mounted with my previous tv mount which was a PLUS, no extra cost and it’s super lightweight only 35lbs. HIGHLY RECOMMEND AND WORTH THE BUY !!! ⭐️⭐️⭐️⭐️⭐️
I would recommend this to a friend
Pros mentioned:
Picture quality, Setup ease
Rated 5 out of 5 stars
Buy this as a starter TV
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Q7F is one of the best values for a new TV, the UI works quick, it was easy to mount, great picture in a large, bright room, and the smart home integration would be cool if I used it. I highly recommend to buy this instead of the cheapest models that they make for Black Friday. It’s well worth the extra money.
I would recommend this to a friend
Pros mentioned:
Picture quality, Setup ease
Rated 4 out of 5 stars
So far so good
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good, this was a geek squad replacement from a 2022 model. Thank you 5 year coverage
Only issue so far is arc input having issues but I can live without it and will work on it later.
Beautiful picture
Easy setup and OS
I would recommend this to a friend
Pros mentioned:
Picture quality, Setup ease
Rated 5 out of 5 stars
Review
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very clear picture and easy to set up. Looking forward to seeing movies in it
I would recommend this to a friend
Pros mentioned:
Picture quality, Size
Rated 5 out of 5 stars
Samsung 65 inch TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect size for our living room with great color. We are enjoying the many extras Samsung supplies for free.
I would recommend this to a friend
Pros mentioned:
Picture quality, Size
Rated 5 out of 5 stars
Beautifull TV
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I like the picture quality of the tv, the size is perfect for the bed room.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Amazing television
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Samsung has always been my brand of TV for years now. I was not disappointed this time, instead i was amazed with the picture quality and functionality of the pre loaded applications on the devise. I look forward to futrue Samsung purchases.
I would recommend this to a friend
Pros mentioned:
Setup ease
Rated 5 out of 5 stars
Must Go
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This tv is absolutely amazing. Hi definition, great clarity and easy to use. Looks great and bought it for an incredible price. I have been to Best Buy numerous times and they always have what I am looking for and customer service is top notch.
I would recommend this to a friend
Pros mentioned:
Picture quality, Size
Rated 5 out of 5 stars
65” tv
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect size for my space. Love the 65 inch tv and the picture is great.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Samsung QLED
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV was on sale and a very good value. It was easy to setup up and not very heavy. It's picture is very good. Love this TV. Pleasant surprise was there are 4 places to install the legs so you can have the feet narrow or wider. That's great for those with a smaller TV stand if not installed on wall.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Review
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The television's performance is highly commendable, particularly regarding its exceptional color quality. Furthermore, the integrated smart TV applications and accessories streamline navigation, consolidating all features into a user-friendly interface.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great TV. Good Value
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm very pleased with this TV. Having done research and cost comparisons, I found that Best Buy bested the price at local big box stores. The picture on this QLED TV compares favorably to models at much higher price points. Good decision!
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Excellent features and picture quality prize
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I didn’t think this good for this prize but it is excellent. The image quality is stunning. Contrast incredible even broad daylight. This is perfect tv for living room or bedroom. My daughter can’t stop playing game now. All games become smooth and free screen tearing.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great tv
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great tv amazing picture quality and sound can hear this thing from any room in the house without even being turned all the way up great price tons of free channels overall great purchase.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Best easiest purchase
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this tv. It has wonderful color, great sound. It is wonderful. Oh amd we got it fot a really good price. The gentleman that sold it to us helped load it in our van and made sure it was going to make it home safely.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Samsung QLED 65in Q7F series
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really nice looking Samsung set. Like the smart functions. Color looks good. Have a sound bar connected. Remote is nice and sleek, very easy to learn. Overall very good experience with Samsung .
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
I bought a Samson
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought a TV in an open package. I am not upset with the choice, the size suits me, the picture is good, the sound is supplemented with separate speakers, so I only watch and enjoy when I have free time, thanks to the store for a good deal because I saved some money
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
65 inch tv
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The pitcher qualities is awesome. The base stand you can make small or large depends what TV entertainment center are you set it on easy to set up hook right up to my sound bar
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Upgrading from old Samsung 1080P
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very pleased. Had an older Samsung and very pleased to upgrade to this for a great price. Happy with the picture and sound.