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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 221 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 221 reviews
  • Rated 4 out of 5 stars

    “65 Samsung Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was easy to set and the picture is clear and bright.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Incredible tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Very little glare during the day, great sound, easy setup and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A True Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly, great quality and great product overall!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does not support Firestick use.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very stunning TV for quality picture. Unfortunately, buyer be ware if you use an Amazon Firestick. This TV would not support that. The screen continually blacked out. Samsung could not problem solve nor could Firestick support. Had to return this and replace with an LG.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JamesL,

      It’s unfortunate to hear there were issues that led to the return of your Samsung Q8F TV. Your experience is important to us, and your feedback will be shared with our product team for review.

      We hope you’ll consider Samsung again in the future. If you do, we’re always here to help with setup and support. Reach us at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week), or visit our website to chat live and access manuals or software.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good picture, good sound, perfect side for my living room, I’m very happy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good tv without going to the $1200+ range. Would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality after I tweaked settings interface apps ect takes a while to get used to. Different than my old Samsung smart tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup of Samsung 65" Q8F QLED 4K UHD TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Picture, easy setup via walk through instructions on TV screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Improved video quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV system is smooth and fast. The color is much better than my previous Hisense TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Brightness issue

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was basically plug and play, ready to go but I had trouble getting enough brightness out of the picture. I finally settled for what I could get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV. Easy to operate. I would buy again for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4K, Where have you been all my life!?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oustanding picture! So glad I purchased this television. Easy to setup and looks awesome. Lots of great features and settings that I am continuing to explore to optimize my viewing. Watching movies and playing games in UHD/4K has been amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool and awesome Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and has had no problems so far. Delivery was quick and fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Its big, its beautiful. Some would even say its the best tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv was a huge upgrade over mu 7 year old tv? Also great customer service as always at bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv good quality picture sound lots of features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality sound and picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful TV, great built in sound system and picture quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV for the Price. Replaced my 65” Curved Samsung.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Problem resolved?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television began to have problems with auto brightness soon after I installed, would suddenly go darker and not adjust unless tv was shut off then back on. Best Buy sent Geek Squad to troubleshoot and did something with AI and hopefully that will solve the problem. If that corrects issue and tv provides lasting service, like previous Samsungs I have purchased, I could up this to “5 Star”. Although I can recommend this IF problem stays resolved, I really don’t know yet and this review only allows a yes or no.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello CharlesC,

      We appreciate you sharing details about the brightness fluctuations you’ve experienced on your Samsung Q8F TV. This behavior is not a defect but is related to energy-saving features, AI-powered optimizations, or dynamic picture settings that automatically adjust screen brightness based on content and viewing environment.

      Please try disabling the following features: Settings > All Settings > General & Privacy > Power and Energy Saving > Brightness Optimization, Energy Saving Solution, and Motion Lighting

      If these are already off, check if Contrast Enhancer is enabled, which can also cause brightness to shift depending on scene changes: Settings > All Settings > Picture > Expert Settings > Contrast Enhancer

      Samsung’s newer TVs also include AI-powered features designed to adapt picture settings automatically. While many viewers enjoy this enhancement, others prefer more manual control. To adjust these features, go to: Settings > All Settings > Advanced Features > AI Mode Settings

      To ensure optimal performance, please also confirm your TV is running the latest firmware: Settings > Support > Software Update > Update Now

      We hope these steps help stabilize your screen brightness. If you continue to experience issues, please don’t hesitate to contact Samsung Customer Support at 1-800-SAMSUNG (8AM – 12AM EST, 7 days a week). LiveChat is also available via the ‘Support’ link on our website.

      ~ Samsung Specialist Samsung

  • Rated 5 out of 5 stars

    Perfect begining

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price/Performance balance are perfect. Customizable UI, fast running and good screen quality.

    I would recommend this to a friend
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