The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 108 reviews
Rated 2 out of 5 stars
Frame Bexel in Brown
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Frame was not much different then what the TV came with, not a good value in my opinion and I returned it to purchase a true frame type look.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to install. Looks better than the black standard frame.
This review is from Samsung - 65” The Frame Customizable Bezel - Modern Teak
I would recommend this to a friend
Rated 5 out of 5 stars
Looks great
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Posted . Owned for 5 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really helps to make the Frame TV look like framed art, as opposed to the black trim.
This review is from Samsung - 65” The Frame Customizable Bezel - Modern Teak
I would recommend this to a friend
Rated 3 out of 5 stars
A bit pricy for plastic
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It looks nice enough, but it's a bit pricey for a thin plastic frame, and it covers the ancient light sensor so that the tv dims oddly.
This review is from Samsung - 65” The Frame Customizable Bezel - Modern Teak
I would recommend this to a friend
Rated 2 out of 5 stars
Good product in theory...fit and finish terrible.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The idea is good; however, we bought a 2022 Frame 4K TV 65" and the professional installers could not get these frame bezels to fit properly. They said this "happens." The clips they tried to use caused the bezel to bow/flex and create gaps so they discarded them. The magnets hold them on except for the corners where there are gaps and the 45 degree joints are not looking good. Disappointing that such a fine $2,000 TV has an accessory that makes it look cheap. Would love to see the attachment and part quality fixed.
This review is from Samsung - 65” The Frame Customizable Bezel - Modern Teak
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Customize Bezel look
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect for In Frame Samsung TV...improved the product/wall look..
Also easy to install.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Well, I ordered this tv frame since November 26th and it has not arrived yet. Today is January 13th, almost two month. Best Buy had not even reach out. This is the first time I have a problem like this with Best Buy. Please let me know what is happening with this order or return my money! Thank you !
Please know you are leaving a review for the Frame TV Bezel, not the service provided by Best Buy. Please follow up directly with Best Buy for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs and accessories, please contact Samsung Support at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Rated 1 out of 5 stars
Not worth the money.
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The bezel it self is a nice addition to my TV. It came cracked. For $200., I expected better packaging and durability. It too long to com so I did not send it back. I am disappointed.
To best assist with this, please reach us via Facebook, Chat with us on the Samsung website, or call us at 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week.
~ Samsung Pro
Rated 1 out of 5 stars
Buyer be ware
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Avoid shopping at Best Buy if you can! Horrible service and experience.
Please know you are leaving a review for the Frame Customizable Bezel, not the service provided by Best Buy. Please follow up directly with Best Buy for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs and accessories, please contact Samsung Support at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Rated 2 out of 5 stars
Not as nice as we thought.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
There are third party vendors that have much better frames for the same price. Larger selections to choose from.
This review is from Samsung - 65” The Frame Customizable Bezel - Sand Gold
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Meh quality, horrifically overpriced
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Functionally, works fine. Price is obscene. Especially considering the price, the cheap plastic is insulting. Having said that, it looks fine unless you're up close.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This never showed up. Would love to review the product but order has been delayed for weeks and Best Buy’s hasn’t refunded or shipped another. I dislike reviews based on the retailer and its own problems but here we are :(
This review is from Samsung - 65” The Frame Customizable Bezel - Modern Teak
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Itsme,
I'm sorry to hear you're having issues with delivery service provided by Best Buy. I recommend reaching out to your local Best Buy store for assistance. If we can help once this is resolved and you receive your bezel, please feel free to reach out to Samsung Support on Facebook or Chat with us on the Samsung website. You can also reach us at 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week.
~ Samsung Pro
Rated 1 out of 5 stars
Item did not arrive to my house
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My item purchased didnt arrive. I did wait for 8 days and no compensation was given.
Please know you are leaving a review for the Frame TV Bezel, not the service provided by Best Buy. Please follow up directly with Best Buy for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs, please contact Samsung Support at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.
~Samsung Pro
Rated 1 out of 5 stars
Frame
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very cheap piece of plastic. Very disappointed. For the cost of this item, you would think it was more realistic of wood and wider not impressed. Extremely disappointed.
This review is from Samsung - 65” The Frame Customizable Bezel - Modern Teak