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Customer Ratings & Reviews

$249.99

Customer reviews

Rating 4.3 out of 5 stars with 113 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 113 reviews
  • Rated 5 out of 5 stars

    Looks great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really helps to make the Frame TV look like framed art, as opposed to the black trim.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like the ability to change the frame color

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife liked the ability to change the frame color away from black. The magnetic connection works well. The small plastic elbow pieces to make sure everything lines up didn't snap in easily but they really aren't needed.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Customize Bezel look

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for In Frame Samsung TV...improved the product/wall look.. Also easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Border Beauty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO ecstatic about the additional frame for my FRAME TV! It is so refreshing to have options for what you want along the border of your tv. My TV came with a black border and I bought the maroon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    overhyped product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didnot receive the color as requested. but seems good

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Mnbal,

      I'm sorry to hear that the Frame Customizable Bezel did not meet your standards. If there's anything we can do to assist, please contact Samsung Support on Facebook or Chat with us on the Samsung website. You can also reach us at 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week.

      ~ Samsung Pro Samsung

  • Rated 3 out of 5 stars

    Don't expect too much for what you pay.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted TV to blend with wall. Too expensive for what it adds. Left some gaps in the end even after plugging the hooks back side. Magnetic so attaches fast. Not many choices in color and look. I had some rewards to use or lose and couldn't think of anything else as tv comes with everything else including mounting

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice frame for Frame TV!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice looking frame for the Frame TV, but installation instructions weren't great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I have not received my order

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, I ordered this tv frame since November 26th and it has not arrived yet. Today is January 13th, almost two month. Best Buy had not even reach out. This is the first time I have a problem like this with Best Buy. Please let me know what is happening with this order or return my money! Thank you !

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      JanethT,

      Please know you are leaving a review for the Frame TV Bezel, not the service provided by Best Buy. Please follow up directly with Best Buy for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs and accessories, please contact Samsung Support at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Pro Samsung

  • Rated 5 out of 5 stars

    Frame accessories.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean sharp addition to my frame TV. Looking forward to collecting more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good but overpriced.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item arrived unbroken and installation was 4/5. Was a bit cumbersome to install corner brackets after the tv is on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 1 out of 5 stars

    Not worth the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bezel it self is a nice addition to my TV. It came cracked. For $200., I expected better packaging and durability. It too long to com so I did not send it back. I am disappointed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      user593101,

      To best assist with this, please reach us via Facebook, Chat with us on the Samsung website, or call us at 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week.

      ~ Samsung Pro Samsung

  • Rated 5 out of 5 stars

    Must have withe samsung frame tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you go to the Samsung TV...you have to get the framework.sucks it doesn't already come with it.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Meh quality, horrifically overpriced

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functionally, works fine. Price is obscene. Especially considering the price, the cheap plastic is insulting. Having said that, it looks fine unless you're up close.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Frame

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The teak frame is really a nice option from just the black frame on the tv.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 2 out of 5 stars

    Frame Bexel in Brown

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frame was not much different then what the TV came with, not a good value in my opinion and I returned it to purchase a true frame type look.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Frame really enhances the picture mode quality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Optional frame really sets off the picture mode of the tv, very professional looking

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good product in theory...fit and finish terrible.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea is good; however, we bought a 2022 Frame 4K TV 65" and the professional installers could not get these frame bezels to fit properly. They said this "happens." The clips they tried to use caused the bezel to bow/flex and create gaps so they discarded them. The magnets hold them on except for the corners where there are gaps and the 45 degree joints are not looking good. Disappointing that such a fine $2,000 TV has an accessory that makes it look cheap. Would love to see the attachment and part quality fixed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great bezel of Samsung frame

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product arrived ahead of schedule. Very solid product as usual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you have options to change the frame tv’s frame. It is classy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! It looks very sleek and has a slim profile.

    I would recommend this to a friend
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