Skip to contentGo to Product Search
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens at 10 am
Find Another Store
Main Content

Customer Ratings & Reviews

$199.99
Save $17.43
Comp. Value: $217.42

Customer reviews

Rating 4.3 out of 5 stars with 135 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 135 reviews
  • Rated 5 out of 5 stars

    Must have withe samsung frame tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you go to the Samsung TV...you have to get the framework.sucks it doesn't already come with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    To be or not TV? - that is the question

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frame looks great - convinces people that the TV is a work of art and not a TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Frame

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The teak frame is really a nice option from just the black frame on the tv.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Meh quality, horrifically overpriced

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functionally, works fine. Price is obscene. Especially considering the price, the cheap plastic is insulting. Having said that, it looks fine unless you're up close.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame really enhances the picture mode quality.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Optional frame really sets off the picture mode of the tv, very professional looking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    R Mehta

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY INSTALLATION ..PERFECT FIT..LOOKS BEAUTIFUL..

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Frame Bexel in Brown

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frame was not much different then what the TV came with, not a good value in my opinion and I returned it to purchase a true frame type look.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Looks great, feels bad

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks amazing but this "wood" look is made out of very flimsy plastic but if you are not touching it, it looks great! just feels cheap.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good product in theory...fit and finish terrible.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea is good; however, we bought a 2022 Frame 4K TV 65" and the professional installers could not get these frame bezels to fit properly. They said this "happens." The clips they tried to use caused the bezel to bow/flex and create gaps so they discarded them. The magnets hold them on except for the corners where there are gaps and the 45 degree joints are not looking good. Disappointing that such a fine $2,000 TV has an accessory that makes it look cheap. Would love to see the attachment and part quality fixed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great bezel of Samsung frame

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product arrived ahead of schedule. Very solid product as usual.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It looks great!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite purchases from 2021. The picture quality is great and it has a ton of great features. However, my favorite thing about it is that it really looks like a canvas painting on the wall once you fine tune the fram mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you have options to change the frame tv’s frame. It is classy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! It looks very sleek and has a slim profile.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great frame

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frame was extremely easy to place on the tv. Took all of 2 minutes. It also makes all the difference with the frame tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Useful Addition to The Frame

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to fit and improves look of The Frame TV. Completed install in less than 15 minutes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bezelled Frame

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bezel frame looks great with thr tv. Really makes it look like a piece of art.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not as nice as we thought.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are third party vendors that have much better frames for the same price. Larger selections to choose from.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer be ware

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avoid shopping at Best Buy if you can! Horrible service and experience.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      user579065,

      Please know you are leaving a review for the Frame Customizable Bezel, not the service provided by Best Buy. Please follow up directly with Best Buy for further assistance. We hope your issue is resolved in a timely manner. Should you have questions regarding Samsung TVs and accessories, please contact Samsung Support at 1-800-SAMSUNG, 8 AM – 12 AM EST, 7 days a week. Our LiveChat agents are also available by clicking on the ‘Support’ link on our website.

      ~Samsung Pro Samsung

  • Rated 5 out of 5 stars

    I wish I could have used it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gain some knowledge about a black box that accompany the frame TV. It was a game changer for us. We had to return it and buy a normal tv. If you get it I would suggest to conductbsome research with the magnolia dept

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Probably nice, but..?

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This never showed up. Would love to review the product but order has been delayed for weeks and Best Buy’s hasn’t refunded or shipped another. I dislike reviews based on the retailer and its own problems but here we are :(

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Itsme,

      I'm sorry to hear you're having issues with delivery service provided by Best Buy. I recommend reaching out to your local Best Buy store for assistance. If we can help once this is resolved and you receive your bezel, please feel free to reach out to Samsung Support on Facebook or Chat with us on the Samsung website. You can also reach us at 1-800-SAMSUNG / Available 8AM - 12AM EST, 7 days a week.

      ~ Samsung Pro Samsung

Sponsored